Jessica and her team are "Five StarT Cleaning" if you are looking for someone who really pays attention to detail always following up making sure all was to our expectations then then give them a try you will be very happy with her services. I recently bought a home and tried 3 other cleaning services which looked in rooms that were "Neat" and rooms were not touched. I did not realize how hard it would be to find someone Responsible and Organized. Thank goodness I did not give up! Wilmington, VT read more

Beware! Jessica McIntyre is a dishonest and unreliable cleaning person. I hired Jessica for two house cleanings and she did a great job. But then the next two out of three times I hired her, paying her ahead of time, she cancelled, blaming the weather, and refused to give me my money back. The first time she didn't show, she texted me 20 minutes before she was supposed to be there, saying that because of the snow she was going to clean someone else closer to her house, and do me the next day. I needed it cleaned that day. I frantically made a dozen phone calls and found someone else to do it. After I told her that, four hours later, she told me that I shouldn't have done that because she would have gotten her assistant to do my house, whereas before she had said she was doing it the next day. I told her I wanted my money back, and she said she'd only give me credit. I said if you cancel on me with 20 minutes notice and I have to pay someone else, I need a refund. She said that she would have to wait til the banks opened on Monday to refund me. This was an obvious lie, since I paid her with Venmo, which works just fine on weekends. But I didn't call her on it, because I had already paid for two more cleanings. The next one we had scheduled she did, but the one after that, she told me the day before that she might not do it if it snows. I told her if she didn't do it I expect a refund. She avoided answering. Sure enough, it snowed and she cancelled. Again, I frantically call a dozen people. (Despite the snow, they're all out and working.) I finally found someone. Jessica refuses to give me my money back, saying that I can use it as credit. But I don't trust her anymore, and I already ruined two workdays trying to find last minute coverage. I don't need to go through that a third time. Further, she lies. She lied that she needed to wait for the bank to reopen. She lied that she was going to get her assistant to do my job. She lied that her contract says that there are no refunds if she cancels. She says how could I expect her to risk her life in a dangerous snowstorm-- I don't and didn't, it is anyone's judgment call to not drive when it doesn't feel safe, that's totally reasonable but then just return my money I paid you for the job you didn't do. I expect her to lie more and say this isn't true, but if anyone wants proof I'm happy to send you screenshots of all our text messages. I told her that I would leave a negative review on Yelp and on the community forums if she didn't pay me back for the two jobs she cancelled, but she said she doesn't care because she already has enough clients. So here I am. Be warned. read more

Jessica is very responsive and reliable. She cleaned a 5 bed/5 bath AirBnB in Manchester area over the ski season and did an excellent job. We appreciated the easy payment through Venmo as well. read more

Jessica is the best cleaner I have encountered! She is reliable, & does an outstanding job. She is flexible, and very responsive, as well as trustworthy. We hired her to clean my mom's house, & I wish I could clone her to clean my house, as I live in another state. read more

Jessica is a great person to work with and always leaves our home fresh and clean. We don't have a set schedule but she is always very flexible and squeezes us in, which is so helpful, especially because we are second homeowners. I particularly recommend a deep clean - when we first moved in our 100+ year old home really needed a lot of TLC. She had our home sparkling.... The before and after was truly a transformation and she went above and beyond to make our home warm and welcoming. read more

Jessica and her team are fast but very efficient- we purchased a home that was in our family in Dorset- it was a mess- Jessica worked hard to get it in shape- what a huge difference- now she has been maintaining it for about a year and we are very happy- the house gets the care it deserves thanks to Jessica! read more

We are so lucky to have found First Class Cleaning. We know that once a week we will come home to a sparkling clean house. We use them for weekly service, but have friends that have used them for deep cleanings before a rental, twice monthly service, or an ad hoc cleaning, and everyone feels the same. They are thorough, fast and reliable. So glad they're part of our lives. read more

We have a second home in VT and were in search of someone trustworthy and thorough in their cleaning. Jessica has done an excellent job keeping our house clean! She is dependable and thorough. read more

Jessica and her team are amazing cleaners! I feel like I'm investing in my home by using her. She's incredibly talented, is fast and as nice as she is good. Best investment ever! read more