Disgustingly rude , dishonest female owner who demanded money upfront before doing any work and…read morethen increased her prices and moved the pick up date for a week . Became incredibly hostile when confronted. Never again !

Unfortunately, I had a negative experience with this business. I've been bringing my clothes here…read morefor about 2 years and I've spent hundreds of dollars for dry cleaning and minor alterations during that period. I dropped off a stack of clothes about two weeks ago, and picked up this afternoon. Upon arriving home, I realized that my white blouse (a white button up, long sleeve) had yellow streaks on both sleeves as well as sporting on the front by the collar. The shirt did not have stains before I brought it in and I asked for a dry cleaning. I took the shirt back about 10 minutes later. The woman proceeded to tell me that the shirt was like that when I brought it in (a $200 shirt in like new condition). She would not take accountability for the staining and insisted that I did not know what I was talking about--as though I didn't know what my own clothes looked like before I brought them in. She gave me my $8 back unprompted and commented that she could try stain removal AGAIN. This wasn't an "again" situation--there was not significant yellowing to the top before I brought it there. I walked out, and went to another cleaner/tailor. This individual confirmed my suspicion: given the extent of the yellowing, it's likely that the blouse reacted to something applied to it during cleaning. I should have known better--just two months ago, the sleeve of another sweater was damaged here following a repair (I didn't complain then because it was minor, but I should have). Based on my experience today, I do not believe that this business respects its customers and stands by its services. I hope that others have better luck.

Amazing work. I was nervous on where to go since the material of my dress was thick and good…read morequality. But Dejavú did a great job! I couldn't even notice where the alterations were made! 10/10 would go again for any special dress or any clothes that may need alterations!

Kai is excellent at his craft and quite speedy! I needed very last minute alterations of my wedding…read morereception dress just 7 days before my wedding. Took it in on a Friday evening and he was able to take in the waist and hem it by Tuesday morning. Did not need a second fitting. It was perfect. His prices are reasonable and he even gave me a slight discount on the rush fee. Would highly recommend and will be taking more items to him in the near future.

I had a very bad experience here. I brought in pants to have the length shortened, but when I got…read morethem back, one leg was shorter than the other. The staff said the seamstress would fix it, so I left the pants. When I came back two weeks later, nothing had been done. I asked for a refund, but they told me they don't give refunds. Instead, they offered to pay only 1/3 of the cost of the pants--which is unacceptable, since they completely ruined them. I wasted both my time and money. On top of that, I also had a winter coat dry cleaned. The posted price for coats was $25-30, but when they saw it was a branded coat, they suddenly charged me $50. Overall, terrible service and dishonest pricing. I will not be coming back.

Joan did a great job on three alterations - two dresses & a jacket. She completed them on time as…read morepromised, within just a few a few days. She is very efficient and my dresses fit much better now. I didn't even have to tell her what I wanted done, she just knew! The jacket had some rips which she repaired perfectly, it looks like new. The only downside is the parking situation. Best to go in the morning not later than 11am otherwise u will be dealing w crazy traffic, people double parked, school busses, etc. if u must go in the afternoon I recommend going to one of the side streets. It would be very hard to find something in front of her shop. Great quality work and not too pricey

I came here with two suits to alter: one for going out and having fun and one to celebrate starting…read morea new job. This was off just having a terrible experience with some shirts getting butchered by the local dry cleaner, so I wanted a more professional take. I walked in completely clueless on a whim, tactlessly not making an appointment, and even though it was Juan's lunchbreak he still immediately took the time to see me and work with me. That said... let the man eat. Don't interrupt his break! I still feel bad about it!!! About the tailoring: Juan is just That Dude. He WILL make you look better and point out ways to make the clothes better compliment your body that others don't even know about. The pricing felt extremely fair and not at all like I was being overcharged for the amount and quality of work being done. Not only that, Juan did me a solid by getting the alterations done in-time with a big move out of state. Last minute, off of a random walk-in, and brother still treated me like I was a long time regular. And matter of fact, even though I'm going to be living down south I WILL still be getting my nicest clothing tailored by Juan. That's what his work is worth to me. 10/10 will be making sure I get my nephews' first suits tailored by him too

If you're looking for a top-tier tailor in Midtown Manhattan, Alterations.com should be at the top…read moreof your list. Head tailor Juan Cuello is exceptionally skilled and relentlessly professional--he simply won't stop until the fit is perfect. Over the past six years, I've brought him around a dozen off-the-rack suits, and he has consistently transformed them to look and feel like high-end made-to-measure pieces. The difference in drape, balance, and overall silhouette is remarkable. I've used other tailors for alterations, but none come close to Juan's level of precision, craftsmanship, and attention to detail. He takes real pride in his work, and it shows in every finished garment. Juan is truly one of a kind.

Thank you for everything you made my daughter so happy with the alterations for prom the service…read morewas immaculate and the quality was superb

Vilair is the best. Hands down. I will go to him as long as I'm living in the Bronx. He is very…read moregood at what he does. I had an interview in a week and he was able to tailor two suit blazers in time and perfectly. Great price for his meticulous work. I'm very glad I found him.

Maria Luz is an excellent and responsible woman. You can count on Maria Luz for any occasion…read morebecause she has her way to recognize and fulfill your needs. I call Maria Luz my personal designer because she has done all of my clothing for especial events, such as my 50th birthday jumpsuit and my 25th Anniversary dress. I recommend her 100%, her prices are very affordable.

This kind, sweet, warm welcoming women was able to have a jumpsuit fixed for me on New Years Eve. I…read morewent to her around 3 p.m to have it fixed and said it will be fixed by 6 p.m (only 3 hours). I came back and the jumpsuit fit me so well, She made it fit so comfortably in areas that was a bit tight. Communication was on point. I am definitely going back to her.