Everything was great! Looking forward to doing buisness in the future. Best rates around!read more

I have been a member here for 14 years, and had been mostly satisfied - until fall 2016 [almost a…read moreyear now.] I am currently seeking another banking option. The "upgrade" started last year, leaving the online banking not-so user friendly. They also removed the ability to check your balance at an ATM st this time! Then their "downtime maintenence" started. The "downtime maintenence" will last from the time the bank closes, and will last until the bank opens the next day. Although their staff will argue that it is "only a few hours." They are either greatly mislead, or intentionally playing this worthless upgrade down. And there is no "after hours support," either. Only an 800# at a separate institution to report lost & missing cards! During this "downtime," you cannot access your online banking. You cannot swipe your card to make a purchase at a retailer, and forget about getting money at an ATM! You are stuck without access to your money! This has happened 3 times since Christmas 2016! And, it always starts with the ominous online message that you get when you go to "online banking." It's the pink box of death that says the site is down for maintenence, and it apologizes for any inconvenience. It has always lasted till 9am the next business day. Incident #1: At Christmas 2016, I had a business dinner in Pittsburgh to attend. I couldnt access my balance online. We went to a gas station to get gas & money from the ATM. We could neither pay for gas NOR get money! If we had enough gas to get into Pittsburgh, our cards would have declined for our meals! And we would have been stuck in Pittsburgh, unable to get home. There was a few hundred in our account- and we couldn't even access it! Incident #2: Thank goodness, we dodged Mother's Day crowds, and went to dinner the night before. On Sunday, we went out for ice cream. Again, both of our cards declined, and I knew there was sufficient funds to cover ice cream! I checked the online banking. There was the pink box of death! We, luckily, had enough cash on hand for our ice cream, but we had to cancel the trip to Walmart for needed items! The pink box wasn't removed until the next morning, when the CU opened up! My thought went to how many members took their moms out to dinner, stuck with big bills that they couldn't pay! When I went to the credit union the next day and inquired about the "downtime," they confirmed that it was system wide! When I asked who would plan for a scheduled downtime on Mother's Day, the one young male teller got very cocky & arrogant with me. "What do you expect US to do about it?" [Well, if it's scheduled... maybe select a day that's not a holiday?] #3- final straw! We visited my brother in SC last weekend. Keep in mind- my hubby's acct had over $1400, and my acct, almost $500. Between us, we had $1900. The parts were delivered on Tuesday and the repair done that day. The CU closed at 4pm; the garage was closing at 6pm; my brother got hubby to the garage [after work] at 5:30m. We checked the balance earlier in the day, "just to be sure." Our balances were unchanged... $1400 & $500. The repair bill - $550. Not a problem! EXCEPT- hubby attempted to swipe the card & it didn't go thru. Then attempted a partial payment on my card. That didn't process as well. He went to the ATM, with an unsuccessful attempt to get money. I checked the online banking page. IT'S THE PINK BOX OF DEATH! It's now 5:50pm. By the grace of God, my brother & SIL had that in their other accounts, and were able to consolidate funds. Now, because Elliott FCU had created, twice before, a financial crisis, I had gotten a little wiser, and started to stash some extra money on a prepaid Bluebird card, AND I have a small [$300] credit card for backup. By 5:50pm, our car was paid for by my brother & SIL [and I had to leave them a check!] Our emergency stash of funds was what we used to get home; the credit card covered our hotel room & gas! I continued to check thru the night, to see when the Pink Box of Death went away. It was still there when I went to bed at 2am, and was there at 830am on Wednesday morning. It came off at 9am. Now, we had over $1900 in our accounts. This CU caused the financial crisis!. This never should have happened, since we had more than a sufficient amount in there to cover the bill. This is an unfortunate trend with this credit union! Let me add another fact here, to demonstrate the lack of professionalism and ethical business practices by Elliott FCU. I placed a lengthy review, like this, on FB, around 1pm on Thurs 6/15/17. Elliott FCU removed my review & stacked in SIX 5 fake reviews. When I returned to find my review gone, and six 5 reviews [all placed within 2 hours, oddly enough], it ensured my 1 review would have less of an impact

Another one of my vehicular banking stops. This location is in Latrobe, don't let the Unity…read moreTownship portion mess you up. It sits right along Route 30, eastbound portion. Right next to it is Burger King, so you pay attention I guess is what I am saying. It is a bit of an unassuming building. The outside of the building could do with some updating, but it serves the purpose. Drive up ATM is decent and accommodating. Touchscreen and no envelopes needed. Made for a quick transaction. Late at night this is an easy in and out establishment. Honestly when I drive by during the day it doesn't look too bad either.

Very quick service! I had a question about my accounts and I worked with Lisa. She was so helpful…read moreand explained things thoroughly and answered any questions that I had. The location itself was clean and welcoming. I will definitely do my banking at this location going forward. Such a great experience.

I'm thankful for this location. I work 9-5 Monday through Friday and prefer to not handle personal…read morebanking needs on my lunch break. This branch is open until 2pm on Saturdays which is fabulous. It is never too busy on Saturdays and the tellers are nice.

I would not recommend Dollar Bank. They are not transparent about their promotional offers which…read moreended up causing me not to be eligible. While technically they weren't deploying deceptive sales tactics (because the fine print is on their website), their associates never properly explained how the promotion worked. Beyond that, the online portal for your account is horribly setup and not user friendly. Finally, I have to be honest in saying that some of their associates are not very good at explaining the processes involved in more complicated transactions such as those involving a mortgage in my case. Before you consider doing business with Dollar Bank, I recommend you consider other options available to you and if you do decide to work with them make sure your pencil is more than sharpened. They do not look out for their customers and do not seem overly concerned about making things right.

Another adventure in vehicular banking. With me receiving more checks than I have before I have…read morebeen seeking out banks that allow me to freely bank without going to an actual branch. Once I find one such bank, I end up sticking with them and anytime I see a branch I will stop in there. This S&T sits at a busy intersection right outside Oakmont that shares it with a Sheetz. Pretty prominent and kind of sticks out when everything else around is a golf course and homes. Pretty easy to use ATM. Appreciated that it was situated under the overhang so that I didn't get wet because it was raining. All touchscreen, no envelopes.

Another adventure in vehicular banking. I needed to deposit a check recently and I like to scope…read moreout where I can make my deposits so if I'm in a pinch I can make a quick run if I am nearby. This branch sits along the westbound side of Route 30 in Latrobe. If you blink, you will miss it as it somehow blends into the background. I think that the actual trees make this happen as everything else around it does not have this much of greenery around it. It is a small branch, but it does offer some drive thru banking. One stall is dedicated to drive up ATM. This is a newer ATM and makes for a fast use. I did my thing and had my deposit in in no time. One thing that you need to be aware of is that it connects to the plaza it sets next to. That is a big plus, but at the same time use caution when attempting to do this. It is hard to see where the curb is as you will be going down a hill. I hit that curb and ended up with a flat tire. No bueno.

Best bank in McKeesport! They are so friendly and I love their service. Best refinancing options…read morealso! That is why I'm with Dollar Bank! I highly recommend them to everyone in the area.

This is the only black owned banking institution in Pittsburgh. It's a small credit union that…read moredoesn't have the frills of big banking. The inside is cozy and the staff knows a lot of their customers by name. They're known for helping members of the community build their savings and improve their credit. They offer traditional loans like for vehicles and personal loans and they also offer some unconventional credit building loans.