Stay away from this bank!!! They will screw you over like they screwed us over. Our account was…read moreclosed for no reason at all. This was after confirming multiple times the account was properly setup and setting up direct deposit and transferring into the account. Do not trust this bank. They will steal your money and close your accounts. I have never in my life seen a bank as unprofessional and ill intentioned as Key Bank. The worst!!!!!

As far as Banks go I have done banking here for 18 years. We have several accounts and loans with…read morethese folks. Must say that they have been good to work with through problems and with our children's accounts as they grew from 5 years old to adulthood. many of them stayed with Key Bank. This branch has been our main branch and we have seen at least 8 managers come and go through the years. But it seems they have all had the personal touch that I like. Just saying ...

I had good experience with this Bank so far. They are professional and very good customer services…read morefor my business and private account.

Treated very poorly by Ass manager Shannon meaning bitchy attitude by Shannon and she couldn't do…read moreanything but pass the buck . If you don't like your job get a new one!!! Not apologetic and seemed like they didn't have time to investigate my issue!!!! Not willing to go beyond and above for customer service! No wonder it's so dead in this bank ! I did a deposit and the teller randy did not give me a receipt! I put 300 dollars on the counter and confirmed the 300 dollars! Later I went back and teller randy remembered me and the deposit now later in conversation he doesn't recall transaction!!!! my account has been reviewed and the deposit is not in account! No receipt and no acknowledgment and I have to get subpoena to review cameras to see what's going on! Frustrated they are defensive and I'm the one out of the money! I know they can see transactions on the camera and pinpoint it but they seem to be making this hard on me! Horrible customer service by Shannon! All she does is give her managers card out but can't do this and can't do that! Thanks I bet this bank will close some day if they treat customers like this all the time!

Opened my first savings account with this bank. Opened an IRA here before I went to college. Closed…read moreit out about twenty years later. Missed the CD renewal by a couple of weeks. They charged me 1% of the balance in fees after paying me fractions of a percent in interest for years.

I appreciate Monica for her patient help in closing out an old account of my parents' trust.read more

Just got off the phone took out a personal loan. Josh B was so sharp on top of his game just a…read moredelight I will be requesting him going forward! I'm so glad I made the switch over to Unitus a few months back everyone is so kind and professional. Thanks again Josh! (and give that golden retriever a hug for me)

I wouldn't recommend Unitus for investment. They use LPL Financial, which preys on those who don't…read moreunderstand investing by placing them in high-expense-ratio (0.89%) Class A shares. This significantly impacts your cumulative investment growth--they do not have your best interest in mind. I was also misinformed by a customer service representative about their Go Savings account until I read more on their website. Their training for customer representatives could cost you money, so please read up on what they're offering before you visit and trust them. They told me that I would get 3.00% APY for the first $2,499, then 1% for the remainder. That is not at all how it works--you get less than 0.03% for every penny after the $2,500 limit. More info here: https://www.unitusccu.com/savings-accounts/go-savings/ I would suggest staying away unless you're going for a certificate deposit, mortgage, or car loan product that serves you momentarily. I give them two stars because their customer service is friendly.

Opened a basic checking account almost 3 weeks ago, no debit card, not happy right now! Great…read morecustomer service though I will give them that!

I enjoy banking here the employee owners greet you when you enter the branch. Bonnie the manager is…read morealways ready to help you with a big smile. Most banks don't know you from Adam but not here. They support small business and help with all our needs. Coffee is free.

I had 100% results with OnPoint Community Credit Union at the Fred Meyer's store on Walker Rd.,…read moreBeaverton I was able to wait for my debit card and receive it before I left the store. It was all done in a timely manner. I HIGHLY RECOMMENT OnPoint Community Credit Union! Marilyn Middleton

We were seen today by Rajni (Razz) and she helped us set up a premier savings account to help us…read moreearn money that was just sitting in a regular savings account. We also asked for additional information about moving some money from a 401K to take advantage of some better APYs that might be available and we would have no restrictions if we needed to access the money. She explained the rules and told us that our money was FDIC insured up to $250,000. She was so helpful and it was a great experience for us. Great job Razz!! Susan and Andrew

Well this location isn't as bright and new as the one on 99. But the staff is FAR friendlier…read more However, they seem very understaffed. They had one teller and he was doing counter service AND drive through. He was, however, a very nice man. I appreciated his friendliness. OH - and he wasn't condescending at all at my appearance. Though I had overalls on lol and I never look very professional. I'm a bit blonde, and I didn't realize they had a parking lot. So I parked on the street right in front of the bank. But it is easy in and out. Easy to find and a good location for downtown Beaverton.

This bank is absolutely horrible, by far the unequivocal worst bank I've ever used. Almost 50 years…read moreon this planet, there has never been another bank even remotely as bad. They changed their name from Umpqua to Columbia recently, look at their old scores. 1.2/5 on Trust*Pilot, an aggregate score of 1.8/5 on 145 reviews on Yelp. I've personally had to contact the VP of client relations TWICE to fix nonsense. I've had their systems overdraft my account seven different times in the last five months when I don't have overdraft protection and even their call center supervisors couldn't explain what happened (literally they didn't understand how their system allowed it) but wouldn't call it a bank error so they wouldn't reverse the fee. When I asked to have their manager call me one time, again I'm totally serious, they told me "My manager is going to tell you the same thing and they are busy." They told me that the manager would call me, of course they never did. For six months straight I signed "Mickey Mouse" on all of my withdrawals, they never caught on. Twice they would not let me take money out of my account because my license expired the previous month. Their system issues fraud locks every other week on my regular online purchases that I've made for years, often on a weekend evening where I can't get it unlocked until Monday. Tonight I changed my password and then it locked my account for changing the password. Seriously, I'm not kidding. One time when I lost my phone they wouldn't talk to me on the phone about my account for over a week unless they could send me a text code; that's not a joke either. It seriously looks like they changed their name to escape their absurdly awful reputation.

I wanted to move from a big bank chain into something local. I've been impressed with the customer…read moreservice and financial options. Everything I had at my old bank I can access here without the phone tree customer service feel. Glad I made the switch.

When my family opened an account for a Trust, Homestreet documented an individual as a Trustee and…read moregave them full access to all funds even though the individual was NOT a Trustee. This is illegal. Our attorney caught this error, created documents asking the bank to correct the account and requested that we physically go in. So we did, but the Branch Manager, Jacob Pilling, refused to do so, even though the legal trustee was present, and Homestreet had a copy of the Trust, which showed the individual was NOT a Trustee. Jacob required us to create a document to release the "so called" Trustee. Our attorney was appalled at the request, yet executed this. After over two frustrating hours of dealing with Jacob, and unnecessary legal fees, the account was corrected. My elderly 89 year old father was exhausted from the confrontation. The Branch Manager, Jacob Pilling never apologized or thanked us for our business. In fact, he left without so much as a word before we even finished signing all documents. A few days later we withdrew all funds and closed the account. We could not trust Homestreet with our funds and did not want to contend with such rude treatment.