Woodforest bank at 6616 1488 in the Kroger grocery store..Now to whom it may concern ? I've been…read moregreeted by a very nice young Teller here name Teresa.. Without a doubt this young lady makes me Smile and Always makes me feel very important..This Beautiful Lady is the real deal and goes out of her way daily with your customers.. Miss Teresa really makes my Heart Smile..I really hope that Teresa's efforts with me don't go unnoticed .She truly is a Star ! Thanks for your time..Sincerely Ron Clark Magnolia Texas

The staff is always so friendly and helpful. Never have to wait more than a few minutes! Highly…read morerecommend Woodforest National to anyone looking to make a bank change!

Last week I had the pleasure of meeting a very Sweet Beautiful Lady named Miss Demi Baker..To whom…read moreit may concern ? Last week I really needed a Check showing my new account at Woodforest Bank..Miss Demi was right on it in a Hurry ! Believe it or not ? This Very Beautiful Lady came through for me right then and there ! DEMI Is Beautiful and Efficient in every way ! Love my service from my nice friend..Demi actually made my Heart Smile Sincerely Mr.Ron Clark Magnolia Texas..

I had the most pleasant experience at this bank today. I made a big mistake with a business…read moredeposit. Once I noticed I rushed back and Eboni was the teller that assisted me. She said she could help me and immediately got to work in helping me figure out how to correct my issue. Eboni was very pleasant and lovely. She then had me see Ricky to further assist with my business account. He was amazing and so friendly. Guided me with how to link my accounts and fixed the problem right then and there. I felt so welcomed today. I'm happy to be a customer with staff like them.

My husband and I have banked with Chase for many years. We have several accounts including a…read morebusiness account. We went into the branch on 1488 in Magnolia today to open another account for my husband's company. When we walked in a woman was standing similar to a guard and asked us what we needed, I proceeded to explain that we needed to speak to a banker, she asked what it was in regard to, although surprised I said we needed to open an account. She had the audacity to tell me that we needed to just leave our name and number and when the banker had time for an appointment, she would call us!!! I was so shocked I said well we will just go to another bank, she said okay!! We just turned around and walked out! My husband was so mad he wants to close our accounts. The worst service we have ever received from Chase.

How to ruin a 22 year business relationship…read more I've been a loyal Wells Fargo customer since 2003. I've used this branch for most of that time. The folks here have always been exceptionally nice to me and wonderfully helpful. This outstanding relationship has helped me influence 4 other small businesses owners and several friends I know to move their accounts to Wells Fargo. That's why it makes me so sad to write this review. While the folks at this branch have been fabulous, but the bank they work for has seriously breached my trust and confidence. Part of my job is making deposits and using the company's checking account to buy parts. On Wednesday afternoon I deposited 2 checks from customers into the business account as a part of my job through Wells Fargo's excellent mobile app. When I got home that evening I was called by Wells Fargo to tell me that those checks were suspicious and that they had blocked all deposits and withdrawals from my accounts until I brought the physical checks to my local branch. I was pretty upset that they had shut down all transactions as opposed to halting those two deposits. But it was about to get so very much worse. They had also closed my personal checking account, savings account, my side business account, and the account I use to help my elderly parents pay their bills. But that's not where it ended. They closed my father's personal checking account that he uses for things like groceries, medications, and household expenses. So first thing Thursday morning I brought the physical checks to my local branch where I've always been treated like visiting royalty. I presented the checks to the banker, Michelle, and explained my situation. She promptly called the mothership and followed their instructions to verify the authenticity of the checks. They were authentic. The mothership then contacted one of the customers who had written the checks and verified that they had indeed written the check. They were unable to contact the other customer so I had to call him and ask him to call Wells Fargo on my behalf to verify the check. He called them immediately (what a guy) and was told that he couldn't verify the check from his personal mobile phone. So he left the job site he was on and immediately went to his office to call them again from his company's landline (seriously, what a fantastic guy). They then told him that he'd have to get his bank to send them a statement verifying the check's authenticity. He immediately called his bank and insisted that they do so immediately and they did. I mean come on what an amazing guy. At 10:22am on Thursday the Wells Fargo prevention section told me I had satisfied their expectations and my accounts would be reinstated... in 24 to 48 hours. I'm writing this now on Friday night. After a full business day on Thursday and the full business day on Friday all of my accounts, the business account for the company I work for, and my father's personal accounts are still blocked. All the debit cards associated with those accounts have been cancelled. Several customers have had their auto repairs delayed because we can't buy parts. We were able to pay some of our employees with envelopes full of cash like drug dealers but several (including myself) are going without pay until this is resolved. No explanation has been offered for why after immediately closing all of those accounts it's taking so long to allow us access to our own money. Barring some extraordinarily conciliatory actions on Wells Fargo's part I will never be able to trust Wells Fargo with my money. I will actively work to discourage friends and family from using Wells Fargo for any financial services whatsoever. This should be used by business schools to as a step by step instruction in how to ruin a two decade long business relationship with a very loyal customer. If anyone at Wells Fargo would like to talk to me about this, Michelle at the 2978/1488 branch has my phone number. I promise I'll be polite.

Terrible customer service. Not enough employees and a person who seemed to be a supervisor or…read moresomething who was very rude. She ignored me and never spoke or made eye contact. I left without being helped. Only 2 people were notaries and neither were available. Was told I could make an appointment. I thought I could go in on my lunch break and get a document notarized. I guess those days are gone. It's as if they don't want customers to come in the bank. There used to be employees at every desk, today there was only 1 person at a desk. Maybe they don't need the staff because the lousy customer service has caused a significant decrease in business.

Krista and Miguel are always so wonderful and super helpful. I only go to this branch because the…read morecustomer service is top notch!

Personally, this is my favorite Wells Fargo branch/store. The staff is very helpful and…read moreprofessional. I've been coming here for years and I've never met anyone who has given me a hard time. Great team!

If you want a Bank that actually cares about your business choose another bank. Bank of America…read moredoesn't allow you to to wire transfers over the phone or online and they ask you to go in a branch. I came to the branch, and they were not willing to do the wire transfer, unless I have an appointment the next day. Waste of time dealing with them. I switched to a local credit union TDECU and Navy Federal and it's a much better experience!

I went to my bank for a whole week and it was closed. I am…read moreSo tired of not having access to my own bank. First they shut down the drive through. Now they don't even open the bank. Think I am going to be moving both my personal and business accounts.

Friendly, but dysfunctional, this branch is great for providing warm fuzzies, but opening a…read morebusiness account? Not so much. I walked in and they (one Banker) was busy, so I made an appointment with the friendly folks to return after an hour. I returned before the appointed time and waited. And waited........and, waited....and left...I arrived at the Kuykendahl branch a few minutes away, and I was immediately recognized and an account was opened.

Newly built! Super friendly employees. No problems. Nice facility. Love this bank.read more