Randal and Crysta were amazing! So nice and helpful. I would recommend this outfit anytime!! In…read morefact, I want to work with them!! Lol Doreen B.

Short Version: There's a strong trend in the reviews for this vendor. Many people get their boats…read moreand have a good time. But Crystal coast Boat Charters has a problem with communication, and if anything at all goes wrong, you'll find yourself wondering what just happened and be left without a boat. We booked a boat for rental on Friday, May 28, for our family coming in to town for Memorial Day weekend. We had a couple calls with Krista over the next couple weeks, up until two days before the rental. During that call she told me the person who was bringing the boat (I think she said her husband, but not sure if I remember that right) had a broken phone, but that she promised to get me "some phone number so you could reach him." Not exactly confidence inspiring, but stuff happens, so I rolled with it. I went back to other reviews after the crash and burn and found this broken phone thing was a common issue that they still haven't fixed. The day of the rental came and I finally received a phone call about an hour before our rental time. The gentleman who called me was bewildering at best. Instead of clearly telling me what was broken and whether it could be fixed soon, I got a bizarre set of contradictions ranging from, "I have a guy in Swansboro hooking me up" (With what? A new boat? A part?), to "I'm trying to just delay an hour" and then ending with, "I'm shootin for the stars, man, I just dunno. I'm a nice guy, though, I'm an owner operator." It was difficult to get further details out of him. As we got closer to delivery time, I texted. No response. Then I called at the time he was supposed to deliver the boat. "Sorry man, I'm not 1000% sure it's going to happen today." I said "ok, if it isn't, then do you know anyone else that rents boats?" Instead of responding to the question, he said "Gimme a few minutes man, I'll call you back." When he called me back, he said, "We got it and we'll be at X launch point in 30 minutes." When I told him, "We ordered it for Y launch point," he replied, "Well that's news to me!" But we expected to meet him there in 30 minutes. 30 minutes later, I received a vague text message, "The hub is done sorry I will call you." I tried calling him and he stopped picking up the phone. Not knowing exactly what that text message meant, I texted Krista indicating what a stunning failure this had been and received a text full of excuses. Mechanical issues are out of people's hands. I get that. But communication is fully in the business's hands. Bottom line: this company is a slap dash operation who won't take responsibility for their failures, and will just stop talking to you when everything founders.

Excellent boat trip. Very relaxed trip with insightful information about multiple towns in the…read morearea. Saw dolphins and a wild horse.

A Sunset Adventure to Remember with Captain Trent & Chillin' Charters NC!…read more When my friend and I stumbled across the option to book a sunset cruise on a random Tuesday evening with Chillin' Charters NC, we thought--there's no way this is real. But guess what? It was 100% real and 110% AMAZING! From the moment we arrived at the dock in beautiful Beaufort, Captain Trent greeted us with the warmest welcome and the chillest vibes. Even though it was just the two of us, he treated us like absolute queens! We stepped onto the tiki-themed pontoon party boat, ready for an unforgettable evening--and that's exactly what we got. As we cruised along the serene waters of the Intracoastal Waterway, the sky lit up in a masterpiece of sunset hues, painting the perfect backdrop for our personal dance party. With our favorite playlist flowing through the boat's sound system and nothing but open water and good vibes around us, we danced like no one was watching--and it felt like pure magic. But it didn't stop there! We spotted multiple dolphin pods playfully frolicking in the waves and even caught breathtaking views of the wild Colonial Spanish Mustangs roaming free on the barrier island dunes. It was the kind of natural beauty that makes you pause, breathe deep, and feel completely alive. And just when we thought the night couldn't get any better, Captain Trent--with his signature easygoing, no-rush attitude--offered to dock in Morehead City so we could grab a bite to eat. YES, PLEASE! We landed at Southern Salt Seafood Co. and Waterfront Restaurant, where we devoured some of the freshest, most delicious local seafood we've ever tasted. From bow to stern, this was hands-down one of the best boating experiences I've ever had. Captain Trent, you are the real MVP of the water! If you ever need a crew, sign us up! Highly, highly recommend Chillin' Charters NC for the most relaxed, scenic, and unforgettable coastal cruise. Thank you, Captain Trent, for being truly AWESOME!

We had a great morning charter with Captain Roy. Our family group of 6 were lucky enough (with…read moreRoy's expertise) to get 21 bonitos. His driving, baiting, and all-around hustle and good attitude were fantastic and assured a fun and successful trip. We visited from out of town, and would definitely go out with Roy again if we are back.

The captain of the boat was very knowledgeable of his fishing and has amazing prices. Also very…read moreprofessional and called us the night before just like he said he would. 10/10 would go back!

Staff was the best. The captain had to keep coming back to…read moremanually start the starboard engine but other than that it was very good.

Captain Mike was great! Super friendly and informative. He gave us some safety information first,…read moregave life vests to the kids, and was careful when maneuvering through the sound. We were able to get out and explore or swim without feeling rushed. When we went out there were storms nearby, but he kept tabs on them for safety and managed to steer us clear of both of them. So happy we went on the tour!

Our family enjoyed a wonderful sunset cruise with Captain Mike and Admiral Shannon. Mike and…read moreShannon are extremely friendly and knowledgeable. We learned a lot about the sailboat, ICW, and area itself. 10 out of 10 would recommend this adventure. We'll be back next year!

From the owner: Swansboro By Sail is a sailing experience located in downtown Swansboro. We offer a verity of…read moredifferent charters to fit your needs and budget.

Capt Jake is the man! Took 2 adults and 2 young teens, highly recommend Capt Jake for this area and…read morered drum. Very friendly and educational and with the group. Got the kids pumped about catching all types of fish and worked many locations. He works hard to make sure your group has a great time! Will be back for sure-

Great morning, Great Captain. Gave the Red Fish and Black drum a spanking! Definitely going to be…read moreour go to captain. Thanks Catain Jake for the memories!

Great experience. Captain Mark held a wonderful ceremony for my mother. He was thoughtful and…read morerespectful. We greatly appreciated his efforts and would highly recommend H2O.

Captain Mark was very knowledgeable and the trip was great! Thank you for making our boating…read moreadventure to the sand dollar sand bar fun!

Captain Tony took me, my son and Grandson on a personal tour I will never forget. It was a personal…read moreexperience to close an important chapter in my life. I am from Maryland visiting my son. If you wsnt a scenic personal tour, Captain Tony is the man with his company to call.

My family has booked a tour each summer for the last three years and each time is fun, easy, and…read moregeared to our interests. We love to go shelling and both Captain Jess and Captain Tony work hard so we have a great experience. The communication about the tour, what to expect, what to pack, where to meet, etc. is all clearly communicated ahead of time. The day before the tour the Captain calls to touch base and work out the final details. All you have to do is show up and enjoy the experience.

I cannot recommend Captain Oliver enough! We had the most fun, joyful experience with him. He…read moreunderstood our needs (I.e. that I do poorly with ocean motion) and adapted without complaint. My ten year old said our day with him was the best day of her life. Please, if you're considering chattering a boat to visit a few islands and skip the rigid cookie-cutter experience offered by others - CALL CAPTAIN OLIVER!

HIGHLY RECOMMEND CAPT. OLIVER!! Went on a 2 hour dolphin charter with captain Oliver and It was…read moreAMAZING!! He is the nicest guy and knew everything about the area and animals. Him being so knowledgeable of the area was huge since we did this to see more of the east coast (we are from the west coast). We saw wild horses, beautiful houses and SO many dolphins. My daughters favorite part was when she got to "drive" the boat. He was the best captain we could have asked for. This tour exceeded our expectations!!