I've known Gary for a while, and he had been telling me to come check out First Security Bank for a…read morebit. I finally took him up on it after high school when I realized I should probably get things figured out financially. I'm glad I did. He took the time to walk me through everything and explain the different types of accounts in a way that actually made sense. I didn't know much going in, but he broke it all down--checking, savings, and what would be the best place to start--without making it overwhelming. The whole experience felt really easy and comfortable, and you can tell he actually cares about helping people understand what they're doing instead of just rushing through it. We ended up hanging out later and talking more about it, and honestly it made me realize how helpful that first visit was. Figured I'd leave a review since it was a solid experience all around. Definitely recommend if you're new to banking or just want someone who actually explains things clearly :))

5 star bank. Always made to feel welcome whether you are depositing or closing an account or making…read morea withdrawal. . Great staff. Thank you all. 5 stars.

I'm an grateful for this efficient, classy, helpful bank. Easy online banking, super friendly,…read morehelpful tellers, everything done well. I had to switch from a couple other banks to find Umpqua, they are the best!

I went inside for the first time, today. It was a quick trip to get some paperwork taken care of…read more The lady at the reception desk was very polite, friendly, and competent. I was impressed with the aesthetic of the reception area. They managed to mix cozy and professional perfectly.

if i could give this no stars I would. I brought my taxes to them and had a complicated situation…read moreso that is why I wanted a tax expert. what a joke. first the tax preparer had no idea what to do or what I was talking about. she wanted to speak with someone with more experience so we re-scheduled the appointment. I went back for my next appointment and not only did she not know who I was, she could not find the appointment, called me the wrong name. She had not even talked to her so-called expert so she told me she could schedule something but the expert was really busy and only worked weekends. I was pissed. I had heard someone else say she would use TurboTax, so I asked for my documents and told her I would do turbo tax. Turns out I just needed a form and had to follow the IRS instructions. It was easy. And I am getting a refund instead of paying which is what I was worried about. DO NOT USE H&R BLOCK. I could do your taxes better than them.

This is in regards to the H&R Block branch located at 1404 E Front St. Ste. B in Port Angeles, WA…read more98362: At a little after 3:00p.m. today (4/20/21), I stopped by this branch unannounced, and I asked for some help. My family is currently coping with an impending death in the family, and my mother needs help filing her 2020 taxes. I spoke with a wonderful representative today named Crystal Liljegreen, who first offered her condolences for what my family is going through, and then she very kindly offered to help me look through my mother's stored tax documents to help me discern exactly which documents needed to be filed. This was a very impressive and helpful display of great customer service: I could tell that this branch of H&R Block is very, very busy at the moment, and for Crystal to take the time out of her day to help me organize the needed documents for my mother was touching and very much appreciated. Needless to say, my family and I are going through a confusing, stressful time at the moment, and it was so refreshing and reassuring for Crystal to selflessly help us at a time of need. Another thing I would like to mention is, when I came into the branch, some customers were already present who, in my opinion, were treating the staff quite rudely: they were speaking in unnecessarily raised voices, and from what I could hear, they were complaining about things that were most definitely not the fault of any of the staff. Despite this unfair treatment, the staff at this branch of H&R Block remained completely professional: they worked with the people, nobody on staff lost their composure, and they accommodated the rude customers with understanding and helpfulness. I myself work at a job where I have to bear the brunt of a lot of unnecessary anger from customers, even though it's regarding things that are not my fault and that I do not have any control over, so I absolutely understand what that kind of situation feels like: I was more than impressed with how the staff at this branch of H&R Block addressed and remedied the situations. It's a stressful time right now, and from what I understand, taxes and filing are going through a particularly stressful period; despite this, again, I was completely impressed with the staff at this branch and how they handled the adverse situations that they were experiencing at the time, including taking the time to help me with my preliminary questions. I have nothing but the highest praise for the Port Angeles, WA, branch of H&R Block, and I wanted to recognize their wonderful efforts and help. Thank you, Brendan Withey

As I leave the Sequim area, I sadly have to close my last policy with Bell Street Insurance. I…read morehave been a client of the agency since 1984 through of the days of Billie Sue Anders and Bill Bailey to present day. Everyone there has always been very helpful and knowledgeable . . . . . . Don't hesitate to call Bell Street Insurance.

I've been a client of Kris Curtis' since I bought my home in Sequim in 2014. My mortgage company…read morepays Allstate for my homeowners insurance. I received a refund check in the mail from Allstate. When I contacted Kris to ask him why I received the check, he said it was a refund check because my policy was canceled in 2018. 2 years ago. Kris failed to contact me when my policy was canceled. I did not receive any mail or phone calls to notify me of this change to my policy. When I stopped by Kris' office with the refund check, he told me there was nothing he could do to help. He said he could offer me a new policy at 50% more than my old policy. I found him to be incredibly unhelpful. I would not recommend Kris Curtis. I went to other Allstate office and found another agent who was incredibly helpful and helped correct this problem.

When I saw Steve Methner Insurance rated at 1.5 stars I just had to figure out what was going on…read more I have never had anything less than 5 star service from them. Then I realized that: A. It's Yelp, B. there were only two reviews, C. One of the two reviews had nothing to do with the business of insurance and D. Yelp does not curate reviews deliberately so they can extort businesses to pay them to "fix" their rating. The staff is very, very knowledgeable and pleasant. Amazingly so. To the degree that I actually asked Steve once how he attracted and kept such top notch people. If things get complex, and you need more authoritative help, Steve will help you himself...and he is very knowledgeable. More on that below. And please keep in mind, that an agent that gives you bad news is not a bad agent...he's a good one. I personally have asked for insurance on things that State Farm just does not cover on more than one occasion. That's not Steve's fault - State Farm is a great company that keeps it's rates low by taking smart risks. In my case, Steve told me that State Farm could not help me and gave me names of other insurance agencies that might be able to cover me. I took his advice and am very happy with the coverage I receive through his recommendation. I will still always run everything I can through State Farm, but I realize that they don't cover everything. The two negative reviews that currently exist are pretty funny taken together. One of the reviews is complaining that Steve is too involved in local politics while the other other one is complaining that he won't join the Chamber of Commerce. Steve is definitely involved in the local community. You see his name pop up everywhere. His customers are the beneficiaries of all of his connections and experiences and everyone else in the community benefits from his service. I love doing business with businesses like this one.

Boss seems to have his head in local politics and not the business. I have been plagued with policy…read morechanges and billing errors for the last few months. The office staff are very pleasant but something has changed recently and everything is very confused. Recommend another agent.

Paul has been amazing over the years in preparation of my taxes! Professional and thorough!read more

Horrible management. Not good to their employees and not exactly warm to clients either. Much…read morebetter options.