I've used Patricia for two home loans (one in Texas, one in Oklahoma) and one home re-finance. She…read morewas originally recommended to me by my realtor. Patricia is very thorough in explaining every part of the home loan and re-finance processes. She takes the time to ensure you understand what's going on instead of only sending status updates like some other loan places. In addition to her detailed communication, Patricia responds to emails, texts, and calls lightening fast. I appreciate her work style as that's how I operate in my daily job as well to maximize customer satisfaction. I will continue to partner with Patricia on all of my home loan/re-finance needs in the future and highly recommend her!

We could not have asked for a better lender. Patricia truly went above and beyond for us. She took…read moreour calls outside of business hours and answered all of our questions. She is a true professional and closing on time is a given if you work with her. I will continue recommending Patricia to anyone that needs a lender.

they do NOT have a customer service 24 hrs only Monday thru Friday 8 to 5 this is awful when there…read moreis issue with cards and extremely aggravating when there is card issue..

They dont have a drive thru if you are crippled forget Happy Bank in midcities…read moreYou have to go up steps and walk around to get inside bank. Not good for handicap

I've banked with Happy State for 12 years. We're from the Texas Panhandle and when we moved to DFW…read morewe were Happy to see we wouldn't have to change banks. Hometown feel in the big city is awesome!

My husband and I just bought our first home and Tanya made miracles happen! She legit got us closed…read morein less than 3 weeks!! The builder gave a date and if we would've passed it we could've been dropped out of the contract. She rushed the appraisal, she stayed on top of the bank, she got us incentives close to that which the builder was offering and saved us money!! We were able to come out of closing under what we budgeted. She also explained everything every step of the way. She and Rosemary (our realtor) are a dream team.

Me and my fiance would recommend anyone looking for a home loan to work with Caltex Funding. We had…read morethe pleasure to work with Chuck Murphy and his team, it was a roller coaster ride but Chuck never gave up and leads us all the way to the end on closing our first home. He worked with us on bringing our credit up and showing different steps to get us the right loan at a great rate. He's upfront and ready to answer any to all of your questions if needed. Like we said we will recommend them to friends and family. Give them a call.

I found these amazing folks after looking at the reviews on here of many other lenders. It appeared…read morethat some of the most advertised companies on TV had the worst reviews and horror stories. I quickly realized that Brent's 5 star review history is a real rarity in this type of business. Brent's team worked hard to make us feel like we were buying the most expensive house on the planet. Anytime we had a question no matter how big or small we got an almost immediate response. They gave us all our options in financing our new home and took the time to explain to us the pros/cons of each of them. I have zero hesitation in recommending them to anyone looking to purchase a new property. When the time comes (many, many years from now) that we are looking to purchase another home we will definitely give Brent a call.

Well I will be brief, I don't write reviews alot on loan officers but Brent and his team deserve a…read morespecial thanks from the James family. I have had more than 10 mortgages and this has been the best experience by far! They did not stop after closing...still in touch and lending a valued hand. Thank you and your team for exceptional service!

TLDR: The Tuttle Group utterly astounded us with an effortless, friendly, speedy, and (believe it…read moreor not) FUN refinance as self-employed individuals when no one else wanted to help. We decided to refinance our home to make some improvements and clear out some high-interest debt. We assumed (erroneously) that our credit union, which had held the current mortgage for 15 years plus our bank accounts and car notes, and a flawless history of payments with them, would have no trouble refinancing us, even though we are now self-employed, and making 3x what we made when they initially approved us. ***WRONG!!!*** After literally MONTHS of asking for documents, changing rates, long delays waiting for info from underwriting, and unanswered questions, we finally abandoned them in search of unconventional financing routes. We looked specifically for brokers in the area who specialize in self-employed people, and found a few. Some seemed a bit "green," some sounded less than friendly or just weren't interested in a smaller refi. But Tatiana with the Tuttle Group was super friendly when she reached out, and helped us arrange a video consultation with Andy Tuttle, the wizard of the Tuttle Group. During the 30 minutes that Andy spoke with us, it was like a crash course in financial planning. Everything he said made so much sense, and we learned more about mortgage refinancing than MONTHS of online research and questions we had asked to our credit union. Andy was up-front and told us that our best option might, indeed, be to go with the offer our credit union had finally extended, and that he might not be able to beat it. Still, he took the time to explain how refinancing in this "terrible Fed-rate" era could be financially advantageous to us, and told us to check once more with our credit union to see their final terms and if they were still locked in. I was astounded that he would take that kind of time to talk to a customer he likely wouldn't get any money from. We decided to proceed with the Tuttle Group, even if they couldn't offer us a better rate, simply because it was a PLEASURE dealing with them, they treated us like family, and everything Andy said made such good sense. Throughout the 2-ish weeks that ensued, their awesome mortgage gal Annie checked in with us regularly to make sure all our questions were answered. They seemingly required FAR less documentation than anyone else. But their stated tactic was to present a perfect, iron-clad package to underwriting up-front, so that there would be an instant approval and there wouldn't be a need for further questions or documentation. (Imagine that???) In what seemed like the blink of an eye, we were approved and ushered through closing. We simply could not be more impressed with the Tuttle Group. We've helped numerous friends and family through the mortgage process, and it's always like being put through a medieval torture device. This is the first time getting approved and closing was a PLEASURE. We NEVER had to contact them for questions, because they were always checking in to make sure all ours were answered. They were super friendly, familiar, informal-yet-professional, and we always felt like they had our backs and had everything under control. We actually looked forward to their calls and emails...imagine that??? Even though were were looking for a silly, small refinance and shouldn't have been worth their time, we felt like we had called up a dear family member who gave us the "hook up" our situation clearly didn't warrant. Astounded. Impressed. Thrilled. Grateful. These are some of the things we feel after our experience with the Tuttle Group. And I have absolutely no doubt your experience will leave you feeling the same.

I was referred to The Tuttle group by my friend and realtor that also had a good experience…read more Everyone at the Tuttle group made me feel comfortable and put my mind at ease. They made this experience less stressful and was very informative. They were so kind always checking on me via email or phone during the whole process. Even after I've purchased my home they have still called to see how the move went and if there was anything they could help me with. Thanks to all the staff at The Tuttle group I really appreciate you all. Many blessings :-)

It is good to see this location, is finally on Yelp…read more I usually visit the branch twice a month, the service here is always very professional and pleasant. The reason I chose Navy, was due to the lack of availability when it comes to USAA. There were times I needed to deposit a check and the app was down, or deposit a check that exceeded my deposit limit and was stuck. In those cases, I needed a close branch, or trust the postal service to not lose a check that needed to be deposited. I'd rather not be in that position again.

I was initially happy to see Navy Federal in this location until I experienced their poor attitude…read more I needed a notary which when I called was told that one was there and to come in, which I did. There were 8 customers waiting and I was told it could be 20 minutes - 60 minutes or more until a notary would be available. I have never gotten this attitude at any other branch nor at Region's which is where I went to get my documents notarized. This branch is never cheerful let alone implying that they appreciate your business. You are - at best an inconvenience.

Was assigned to Michael Carbone for a re-financing. Rude, arrogant and short with his responses…read more When confronted, he said he was just so busy. If he was too busy to pay attention to me as his customer then he shouldn't have taken me on. Then he shows up at my closing? Really? I never had met the man - just dropped off papers at his office. But the worst thing - he saved me $600 / month by refinancing, BUT they calculated the insurance / taxes wrong (evidently figured taxes only on property, not on the house I bought that was built in 1980) so after about a year of lower payment, my payment is back up to where it started ! And I paid all those fees, appraisals, etc..! I would have never refinanced had they calculated correctly. I was not behind on the original note! Big regret using them.

In my life I've never dealt with such ineptitude. Stupidity. Their service is horrible. I was…read morerequested paperwork. Submitted, 4 days later they ask again. So now I'm not only 4 days late the Monday was a holiday. Oh let's not forget my agent had to leave for 9 days. And no one picked up a piece of paper from her desk. So yes another 9 days away. Just asked for more paperwork for another matter. I explicitly told them I do not have a printer. I told them what they require I do not have nor will I till next year. Pure idiots.

Pretty awful mortgage company. As a realtor, I expect proper communication as it's often the most…read morevital element in all parts of a transaction. Joel Gonzalez was the officer at Efinity and he reached out to me ONCE during the entire transaction. Actually twice, with the first time being to send me marketing crap that I never subscribed to. I had to reach out when issues were abound and then after that, crickets. Completely unacceptable. When you have so many options to use as a lender, i highly recommend to choose anyone but Efinity.

I am currently experiencing the same lack of service, very similar to another reviewer. I've never…read moreseen a lender as the cause for a deal to fall apart but Tory spends more time on excuses than working on my transaction. We had ~45 day escrow and we've not only missed our closing date but he can't provide any realistic guidance on when he might wrap up his part of the deal and allow us a new closing date. Total lack of urgency and consideration for other people's lives. Allow your office to help if you're having issues. Don't make that your clients problem! Never again with Efinity Mortgage. Don't spend your time, money, or frustration here.