Weird layout for a bank. Stopped by for some cash at their ATM to find that they only have a drive…read morethru ATM (closed on July 4th). ATM wouldn't take my card on tap only by insertion.

We used the drive-thru and the teller was very helpful and patient. We were able to get our…read morebusiness handled quickly.

I recently used the drive-thru window at this bank. Although the line wasn't long, there was only…read moreone lane open. I needed to transfer some money and the first woman I spoke with was very pleasant, but when I had some questions a man came to the window and was quite disrespectful. He acted like I was stupid for having questions about my account. He told me to "hurry" filling out my withdraw/deposit slips because there were "other customers waiting in line" (one car that had pulled up just moments before). I felt that because I am a twenty-something who looks young for my age, he was dismissive of my needs, and unconcerned with my business. I'm sure that if he had seen someone my dad's age at the window, he would not have suggested they "hurry up." I like this bank and have never had any problems before but with disrespectful tellers, I'm not sure how they expect to keep people's business.

Excellent customer service from this branch. Locally owned business who makes decisions here not a…read morecity far away.

They answered all my questions about my account I never have any issues with L &N they are always…read morevery nice.

Always helpful and reliable. I wouldn't have my credit Union account anywhere else. Have had them…read moresince the early 1980's.

Must give a shout out to this branch of PNC bank! I have always used the branch located on…read moreHurstbourne South as it was close to my work. I have recently started using this branch as it is closer to my home. The employees are super friendly and always efficient. Great to find a branch so close to my home and even greater that they are so friendly! Thanks PNC!

I went in because i had fraudulent activity on my account so I could dispute and change my card…read morenumber. The lady who helped me at first was trying to say I was disputing it because I couldn't afford it (not the case, just didn't get paid yet). Almost judging I didn't have a lot to begin with. She then tried to blame the charge on my mom even though the charge was made in a completely different state. This resulted in her reporting the issue wrong, not even what I was asking. I don't know if she had a hard time processing what I was trying to say OR wasn't listening because when I called the regular PNC customer service they understood exactly what my problem was. The teller was almost talking down to me and "dumbing" everything like I was kid even though i'm 24/25. Even the lady on the customer service line was shocked how this teller treated me.

Visited the branch inside Kroger on Taylorsville (@ Gene Snyder). The Teller was amazingly friendly…read moreand delivered great customer service. I've never had a bad experience at US Bank (particularly this branch).

i always come to cash my check and they are always helpful and flendly. the place always clean and…read morethey really fast.

Recently came here for a business wire transfer. I never realized that there was a deadline time…read more Thankfully I got a really great response than some "logistical runaround" response. The people here are friendly it's a quiet place as well. Always love their service

I am blown away by the professionalism and smiling faces at this branch! These boys helped me get a…read morecomplicated money order situated with me today and were nothing but helpful and kind. I will be driving across town just so these friendly faces can assist me :) Way to go Fifth Third Bank! You made me a believer again!!!

Great Service, things moved quickly. I do believe a more direct method of communicating with…read moreAssociate helping you in your process is needed. Overall, a great experience.

Long time member and in 2024 had a home equity loan done by them. I told them at signing of the…read moreloan that payment and terms would leave a deficit at the year end and no changed was made; I even had to return 3 separate to sign papers again and due to delay had to make another payment to the previous loaner. January '25 I receive notice that my escrow is in deficit and I can pay additional 4,000 or increase my payment by 175. I chose to get a new loan. Finished the process quickly and went Advanz noticed of the payoff they disregarded the deficit. I signed for the loan and credit union removes the deficit from account. The account process was an absolute train wreck.. my advice is to no use them for any loan