It's a credit union, nothing fancy or bad. The staff is friendly at this branch and they have…read morealways treated me with respect.

From the owner: L&N prioritizes your financial goals with low fees, competitive rates, and valuable discounts.read more

Beware that you need a coupon to get bonus $300 and there is a time limit. I was not informed that…read morea coupon was needed, just told I was entitled to get $300 bonus so I assumed that the bank was automatically taking care of it as I was signing for my new checking and savings accounts. I have called but they do any thing. I consider that fraudulent

It's a bank. The staff is friendly but you just know they treat large account holders better than…read morethose of us who live check to check.

Great customer services nice every time I go to the credit union they are so polite and always…read morethere to help when there is anything that you need or want to ask always curious and I have been with Centra credit union for about 24plus years and like it when the clerk knows you by your name and always has nice smile and tries there bet to help you with anything that you need help with and if they can't figure it out they get you the help find you someone that can assist you with transactions

From the owner: Centra Credit Union began when eight employees of the Cummins Engine Company came together to find…read morea convenient place to save their hard-earned money while having access to low-cost credit. This foundational principle of "People Helping People" led to the growth of Centra Credit Union and is still at the center of who we are. As a not-for-profit financial institution, our profits go back to you in the form of cash rewards, better rates, and lower fees. When you open an account at Centra, you become one of the owners of the Credit Union. Centered Around You: that's the Centra promise. It's about the relationships we have with our Members and the fact that our Members are the reason for everything we do.

I've been a member of Transcend for many years. I got my vehicle loan through them when they were…read moreKy Telco. My boyfriend got his vehicle loan through them as well. Always friendly and willing to help. That's why I've always kept my savings account with them

From the owner: Our mission is to help our members reach their financial goals with quality products, affordable…read morerates, and the unbeatable personal service that members deserve. We've been serving the financial needs of Louisville, Lexington, and surrounding counties since 1934. With six branches and thousands of fee-free ATMs, we provide the highest level of service and the most competitive rates you'll find in the area - all designed to meet your needs.

This is the best financial institution I've been involved with. They are nice, friendly,courteous,…read moreand helpful. They have been able to assit me over the phone, on-line, and in person. I cannot imagine going to another institution. The new app is AWESOME! They have now built in bio technology, so I can use my fingerprint to log in. It is wonderful.

I use to LOVE, LOVE Park Community which is why I've been a member for almost 10 years. But…read moresomething has changed. I was once able to call and a real person would answer the phone, then they merged with another credit union, got an automated call system and now when you call, you have to wait and wait on someone to answer the phone. When I mentioned it to them (more than a year ago, they said, please be patient as we work thur the new processes). We'll it's a year later and I've been waiting on line for 4 mins. Anway, now I've learned that they no longer do shared services. Since I have other business at a different credit union, the shared services feature was one reason I moved to Park. I still find the bank a positive experience, but just doesn't live up to the very high standards it once had.

I am on the road a lot. I need a banking option that allows me to wander into a branch in just…read moreabout any city in the country. US Bank has (mostly) got me covered. This particular location is staffed with some of the friendliest, most helpful people I have ever met. No matter who I speak with at this branch, I come away with the impression that they actually *want* me there. They are welcoming and helpful and remember my name. (I like to think that this is because they enjoyed my company.)

Amy VanCleave is extraordinary in her knowledge and willingness to help. The other employees at…read morethis location are also very nice.