I would NEVER recommend this bank. When cashing a check…read morewritten on an account of this bank, in person AT PNC Bank, with proper ID, I was charged a 2% "FEE" since I am not their customer, only the person who wrote me the check was. PATHETIC! I thought all banks were required to honor checks legally written by their customers. And my father, a member of PNC bank for over 30 years, who wrote me the check, was angered by this. If I can influence EVEN ONE person to skip this bank because of its predatory practice, it will be worth the fee I had to pay to prevent another travesty. Shame on you PNC Bank!

I have been a member of this branch for years and they have always valued me as a customer from…read moreimmediately calling me when my ATM card was compromised with charges onto my account in a different part of town while the card was in my hand sitting on my couch here in Crestwood. Every employee is so personable and Greg is hands down the best. I highly recommend this location.

This is a great bank with a 5 Star rating from BankRate. Unlike the 1 star review from years ago,…read morethe bank personnel were welcoming and I easily set up a checking account bearing 2.27% interest. For my money that's better than money markets and CD's. For anyone who tends to keep a large amount of cash in an account this is a hidden gem in Louisville. The one small drawback are ATM fees at other banks and overseas. To solve that issue keep a cash account at another bank with free ATM use worldwide.

Great, convenient location with friendly, knowledgeable staff. Also, some of the best personal and…read morebusiness checking account options in town!

Jason at Kiley Hines & Associates worked with me to fit my every need. He answered every question,…read moregave me every possible scenario and let me know all my options. He helped me make the best choice that fit my family's needs and I'm very happy with the end result. I look forward to doing business with KHA for years to come.

If you consider a Christmas card, birthday card, and a guaranteed annual rate increase to be…read more"personal service," then these are your folks. Been with them around 10 years, and with the last rate hike I decide to comparison shop. I ended up SAVING a total of $3,500 on my yearly auto and home insurance. I am now paying 1/3 the cost for the same coverage somewhere else. I would definitely nominate this agency as the poster child for "Caveat Emptor."

I would give a negative rating if I could. I opened an account and closed it within 4 months…read morebecause of all the trouble. The customer service is atrocious. At one point I was told " if that happened " so they were calling me a liar. When the account was closed it took forever to get my money from them.

Great banking! Friendly service! Awesome banking perks! Chase has it all! I have been with them…read moresince I up permed my first bank account and I wouldn't dream of switching bank providers. They provide everything I need fine online banking, an app for my iPhone for easy access and electronic check processing so I don't have to make unnecessary trips to the bank.

This bank has by far the best customer service I have ever experienced. Everyone is so friendly, in…read morethe bank and over the phone. They go out of their way to help you. They have convenient hours and a mobile app with deposit. This is a great local bank. I gave up on a larger national/regional bank due to horrible customer service. I do not regret switching to Forcht.

i had a great experience yesterday at the outer loop branch. besides giving me homemade chili to…read moreeat while i was there she put my old savings account into an 8 mo. CD at 5.0% int. that i have never touched. Plus we exchanged recipes and cooking tips while she did a money transfer for me. Overall a great meeting with Terri Berg. O

BEWARE!!!! They run promotions however they make it impossible to honor them . It is a bait and…read moreswitch technique. When reading their promotions know that they have stipulations that are not listed. They do this to get you in the door to try to make more money from the transaction.

They offer great rates on loans. Don't charge high fees to their members. Great place for help with…read moreyour finances.