I recently had salesman Eric come to the house to discuss a new security screen door for my new home in Marana. He was polite, cut to the chase and offered many choices and a great deal. The custom door was installed a couple weeks later. The door is beautiful. I've had several people say how nice it looks. It's the best quality materials and was custom made for my door. The installer also did a custom flashing to ensure a snug fit. He also was polite and worked quickly and cleaned up the area. I recommend them. read more

I now have a great looking security door installed at my entry way, which not only keeps pests out but also gives me a little spot to put a bench or some vases or outdoor gear. Hard to explain but it really changes the dynamics and flow of my house now. My installer Matt had to drill thru stacked stone to attach the door-frame, and did a wonderful job - cleanup as well ! I would highly recommend First Impression Ironworks. Thank You read more

First Impression Ironworks - New SD - Door Sales/Installation Near Me - Tucson, Arizona

So happy with our security door. In every way!!! Build, color, design, installation, cost. And stellar sales and customer service communication. One huge beautiful package! Top shelf all day/night long. Thank you First Impression Ironworks. read more

First Impression Ironworks - Door Sales/Installation Near Me - Tucson, Arizona

I Just had a new screen door installed and it totally changed the front of the house. Everything from the salesman (Eric) to the gentleman who did the installation was great. Several neighbors have complimented on how awesome the door looks. read more

I wanted to thank First Impressions for an outstanding experience, from ordering to install. Everything was simple, smooth, professional and the door looks amazing. I could not be happier with the end result! read more

First Impression Ironworks - Absolutely perfect. - Door Sales/Installation Near Me - Tucson, Arizona

Great product and service from start to finish. will b great later when the temp gets a little cooler. can open back and front doors and let the cool air flow though. Thanks to Ironworks and the in staller. Hershel J Oro Valley read more

First Impression Ironworks is a top rate company. Prices are very competitive. They arrived on time, and the installers were very professional and friendly. I am extremely pleased with the installation and quality of the product. I would highly recommend First Impression Ironworks. read more

From the sales process to the installation which occurred about a week later; everything was fantastic from start to finish! I would highly recommend this company and the quality of their product is Insane. My new security door feels like I am entering a heavily guarded palace. Beautiful work! read more

First Impression Ironworks - Security door - Door Sales/Installation Near Me - Tucson, Arizona

Amazing product! We have used them for two different door. Customer service is really easy to work with. Definitely 5 .

I love my screen door from Iron Works. The installation was smooth and the door is very solid. It was a good value for an excellent product. read more

The local salesman was professional and personable and spent time in my home clearly explaining all the different options for my security gate. I loved the choices. The turnaround time was really quick (maybe 2 weeks) and the installer was super fast and very nice, and it couldn't look better! I believe the cost makes perfect sense for the quality of the product and I was not surprised with the quote. You get what you pay for. Perfect customer service along the process, excellent product, and a personalized thank you letter from the CEO was a great touch. read more

We love our new entry gate to our courtyard. The service was wonderful, fast and expertly taken care of. We have several security doors from you also and couldn't ask for a better product. read more

First impression, ironworks provided us with a gate that increased our house value immensely, the sales person was not pushy, and the installation person was very gracious, the gate was delivered and installed in time. read more

We had three security doors and a gate installed in our Green Valley home. Our customer service was great from the beginning! It was quick and easy to order our new doors. They matched the colors to our trim and our house really well. The installation was quick also and they paid a lot of attention to detail, I would definitely recommend using T&R ironworks. read more

We first saw Impression Iron Works' doors at the Tucson Home Show and decided that we wanted to replace our front door with an artistic, functional, and safer door. Five years later we called for our in home estimate. We were so impressed with professional, informative meeting that we browsed the customizations and submitted our order. Nearly everyone who has visited home has told us how nice our door looks and ask us where we got it. We are happy to tell them of our experience with First Impressions. There is no doubt that discerning customers will not be disappointed. First rate professionals from the the first visit to the final installation inspection. read more

First Impressions might be the best contractor I have ever hired in my 40 years in Arizona. The appointments were professional and on time the drawings were perfect and most importantly the gates I had made far exceeded my expectations. The gates were designed to match an existing custom door and were perfect in every way. The installation was on schedule and the crew were great. The follow up from there office gave me many opportunities to make any changes but there was nothing to change. Almost a year after the installation the gates did not close as cleanly as before due to other contractors pulling on the gate in moving an AC unit. It still functioned great but with a slight rub. So we called and they had a crew out to look at it in a few days and fixed it in moments. The fix was half what I was expecting to pay. 6 months later it's as precise as ever. Thank you First Impressions. read more

I have a beautiful front door that I can open the glass and let the air in. Installation went smoothly with little to no clean up on my part. read more

First Impression Ironworks - First Impression front door. - Door Sales/Installation Near Me - Tucson, Arizona

My front security door is beautiful. I chose a unique pattern and got it in an Ostrich color. I got it with clear glass on the back, which can be opened and I put some frosted film on it. I get light when it's closed and air flow when it's open, as the actual door has a bug screen on it. It is a very well constructed door and is difficult to open and close but that's what I wanted. I get many compliments on it. I also purchased a bare minimum patterned door for the side door to my garage. Both have keyed locks inside, which I choose over the thumb switch/toggle kind of locking system. The garage door stays open for ventilation. It only has a screen on it. read more

We had 2 more gates fabricated and installed at our residence. They came out and did a turn key great installation (Gus is our hero); Gates look good. and they cleaned the job site up. There are alot of worthy gate companies out there. The First Impression IronWorks team just sailed through and had a great selection, relatively quick fabrication time and field installation. We are well satisfied... read more

Customer service after the sale could be better. The door looks very nice though

I have used First Impression multiple times. The quality of their products is fantastic. They have great designs. They are not the cheapest but then you get what you pay for. I have two entry doors installed and plan on getting them back to install a front gate. If you want high quality, aesthetically pleasing doors and gates. It's hard to beat First Impression. Their customer relations is great. read more

My door was created exactly as I requested. I feel so much safer in home. The installation was efficient and the installer was very friendly. I would recommend to anyone. read more

Gate came with some scratches, install person spray painted most, missed some. Paver tiles were cracked putting screws into them to mount gate. Would be nice if these items were fixed then 5 Star rating! read more

If they didn't do the original install of our security door they weren't interested....period. Not sure First Impression was around when this security door was installed. Not impressed with their arrogance. read more

In an age when customer service is waning, First Impression is only improving. Great product, great customer service and reliability. I would be hard pressed to consider any other vendor. Thank you!! read more

We got three quotes on security screen doors. We chose to go with first impressions for several reasons. Overall, they seemed like the best value for what we were looking for. I guess we wanted what a lot of people want, a high-end look and features at a mid-price. They offer the look of an iron entryway door on a regular security screen door. We especially like the large handles and the 4-inch framing around the entire door. The two-tone look, with the front design being a different color than the security screen backing, looks especially nice. The door also has what I think are nylon rollers that close it very securely. These are large 8-foot double doors! Glenn was our sales guy, and he was exceptional. He was very accessible for follow-up questions, and he worked with us on the price. Also, very importantly, the installation guys did a really great job. It took longer than I was imagining, but when I saw what all was involved, it completely makes sense. My only additional recommendation for the company would be to have the installation guys use a Shop-Vac to clean up a little better, and take an extra two minutes to wipe down the front of the door. Overall, we are very satisfied! read more

First Impression Ironworks - We love the big handles and the nylon rollers! It's a great-looking door and very well-constructed! - Door Sales/Installation Near Me - Tucson, Arizona

We just love our new door, the whole process from sales to installation was charmed. First Impressions provided First Class installation, service and price. We had priced a similar door but not close to this heavy duty and quality of door, it would have cost an additional $600 and 3-4 month install date instead of 3 weeks. Eric their salesman did an excellent job in explaining and advising but Richard their independent contract installer did an outstanding job installing and explaining the care for continued happiness for this beautiful door. The investment company that has taken over seems very focused on product quality and customer service, never a bad thing. Five stars for these guys in every aspect or step of the process! I will highly recommend these guys and will be using them in the near future for an entrance gate. Can't wait to complete the new project!! read more

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It took 4 weeks to get a quote after the rep came to the house. The quote came in the form of a price in an email with no description other than msrp $xxxxx. My experience was less than optimal. read more

First Impressions did an incredible job with my custom security screen door! From start to finish, customer service was excellent! The installation came out perfect and certainly would not hesitate to recommend this company to anyone! read more

Beware! Door is not functional and my customer service experience has been horrible. I have consulted with another company who was able to confirm and further elaborate on the many issues accrued by this poor fitting door. read more

The door is lovely, but neither the salesman or the installer explained that it required a double lock to be totally secure and instead they put on a single lock. Then the office person had the audacity to say that's what you ordered. That was even after I told the salesman the reason I was replacing the current screen was so I could be totally secure at night. They made it right free of charge after I complained. read more

After my earlier comments, Jennifer from customer service contacted me. She agreed to have technician come look at the condition on my two gates. Once the technician saw my gates he acknowledged that the level of corrosion was not normal. So despite the normal 2 year warranty on powdercoat, First Impressions agreed to clean up the steel screens and powdercoat them again. The screens were installed today, and look great!!! THANK YOU JENNIFER. read more

We ordered a security screendoor from First Impressions and were very pleased with the entire process and are very pleased with the door. The quality is excellent and the service/installation was great. We highly recommend this company. read more

Met them at the street fair and contracted for a security screen door. The workmanship is incredible. The door looks amazing. I am very happy with their work and highly recommend them read more

This place gets a Big Fat "F" in Customer Service , Response Time and Quality !! When you call and I've been doing so since December of 2020 , left messages, talked to people who took my information and some who sent me to someone's Voice Mail who have never called back. Today I called again to find out if I can drive to Phoenix to pick up the parts I need to replace their crappy quality garbage they sell and was told again that someone would return my call today. It's 3:59 and no call, they close at 4. If you are going to have any iron works installed In Tucson don't call this joint. I was told today that a 3rd party company answers the phones but the messages are passed along to someone else and was told by someone else that the Tucson office had been closed since Covid but they drive to Tucson to do work every day. Another crock of crap !! I called Southwest Iron works to see if they could fix this junk and was told that they have tried in the past to fix it but can't because they use inferior quality that isn't readily available to other companies. With that said and what's been going on since December is prolly guess that they need to go outta business everywhere. When I have to replace these doors I'll have Custom Work done by a local independent shop !! First Impression sucks ass in every way !!! read more

Great company to work with from initial consultation up to install. Had an inspector come out post install to ensure all was good. Overall 5 Star experience. BTW they did not ask me to post this review as many companies do these days read more

waiting for response to request for services for assistance completing an Aleko electric gate opener & closer......probably needs correct programming read more

Got the door I wanted and it added to our house. Installer was quick and knowledgeable, courteous and generally did a real good job. Price was ok, would have liked a little cheaper, but am satisfied with the quality. Thank you read more

Completely positive experience; the salesmen were helpful in picking out styles and colors, the door is gorgeous and Sylvester the installer was professional and did a great job on the installation. Nice work! read more

Our experience was great from start to finish. Schedule was met, installation was quick and expertly completed. We love the design of the door, the finish we selected, and have received many compliments. We highly recommend First Inpressions. read more