Spoke to Citizens over phone. The girl had no idea what she was talking about and just kept…read morerepeating the same useless info.

I needed a notary service and contacted my bank yesterday--Will responded promptly and immediately…read moreunderstood what I needed. Since I could only go during my lunch break, he went the extra mile and set up an appointment for me at 2 PM today. When I arrived, the branch manager greeted me with a big smile, and although the team was busy helping others, the atmosphere was welcoming and friendly. Kalie handled my notary process smoothly--it only took about 8 minutes, so I barely lost any lunch time! Huge thanks to Will, Kalie, and the entire team for making the experience quick and pleasant. I'll definitely be returning to open a checking account with my husband--especially since their debit cards let you customize with your own photo for free. I love mine with my puppies on it! Highly recommend this branch for their excellent service and personal touch!

I went online to make an appointment, but I couldn't make one for safe deposit boxes. It said I…read moreshould call. 4 calls yesterday that were not answered. Another this morning. So I drove down, 35 min. 2 desk people, both busy. So I waited where they could both see me. Neither acknowledged my presence. The one customer left, and I waited for the manager to call me over. But she didn't. Then someone went from the teller up to her desk. She took her!! Finally my turn. She's sorry but she has a 1:00 appt. It was 12:50. I should have made an appt online. I explained it wouldn't let me. I should have called. I told her about my 5 unanswered calls.If I could wait until 2, she would help me. What really got me was that if she had told the person who jumped in front of me that there was someone waiting before her, she would have had time to help me. She's lucky she doesn't work for me...

These people realize that the customer counts and that the money that's in their Bank belongs to…read morethe customer they don't cut up the customer as in the previous Bank NBT. Dime Bank is the bank if you want respect you go to them

Thank you for supporting makingmusicmatterforkids.org it has been greatly appreciated we look…read moreforward to doing business with you. Best Regards. President of Making Music Matter For Kids Inc. Lance Miley

I've been banking at the Brodheadsville branch since they first opened. I have had nothing be…read morewonderful experiences with them. They are helpful and its easy to work with.

Upon walking into the ESSA Bank & Trust off US-209, I was initially annoyed by the lack of service…read more It seemed as if there were a few workers at windows that were not accepting customers. However, Geena's positive attitude and outstanding customer service turned this experience around. A beautiful, modern bank in the heart of Brodheadsville, ESSA assists customers with a variety of financial needs. Our banker, Geena, worked extremely hard and helped us with our many request. Not only was she helpful to us, she also greeted customers as they entered the bank as other bank employees were preoccupied or did not take notice to other patrons. While my father and I both had to make a multiple changes to our accounts, Geena worked quickly and was pleasant throughout the entire transaction. A clean interior, helpful employees, and a convenient location make this ESSA Bank a wonderful branch to visit.

Very concerned and knowledgeable personnel. Polite and understanding. Free attached parking.read more

They charge you for everything. I literally looked at my statement and found a $15 charge they…read morelevied against me for depositing money in an atm at night. That is the ultimate example of a bank looking to nickel and dime you to death.

Great bank Great neighbors!!!…read moreWe're luck to have them so close to us. Their CD rates are great too.!

Effort bank is a branch of Wayne Bank…read more This location offers full service. Customer service is always professional and very helpful. This branch offers free checking accounts. Which is a plus. Location also has a drive up, ATM machine.

Sciota location is excellent. People are friendly and extremely helpful. I have been using this…read morelocation for many years. Never had a issue!

I went to Mt. Bethel abstract for a closing on my home and they made an error of $500 so they cut…read moreme a check from this bank.. I went to the bank and they wanted to charge me 5 dollars. I mean really, you're doing millions of dollars with this business with Mt.Bethel abstract & you want to charge me five dollars ‍..I don't suggest doing any business with them whatsoever

I have seen many changes of the 27 plus years. I have been banking with Mauch Chunk trust Company,…read moreI've seen bad changes and somewhat fair changes, not even good. They don't take care of or treat their customers like they did 1015 years ago I had an issue with my debit card and then they decide to hire an outside company. I was not happy with the change. It caused me a great inconvenience. James Samelko Gave me the runaround. I asked for the number to contact the car company. They hired and got jerked around, and I express my dissatisfaction and anger as I was getting the runaround, he's the Vice President of this company, this guy couldn't run a hot dog stand on the side of its street. His track record sucks. He's been bouncing from bank to bank to bank to bank, working at one bank for 1.7 Years do not bank here

My bank. Lower than average interest rates and higher than average bullshit quotient. Some of the…read moretellers are nice, some are bland, a couple are unpleasant. Not a real warm feeling here, but its the only show in town.

Came in today to open an account there was a gentleman in front of me also needing to sit with a…read morebanker neither of us had an appointment.. the teller who said his name was Chris asked us if there was something he could help us with.. we both said no.. I waited for over 30 minutes during which the gentleman in front of me got called back to sit with a banker... when it was my turn the banker who's name was Tara turns and tells me I need an appointment ... I looked at them both and asked them why they didn't tell me that to begin with .. especially when you asked me what I needed .. they literally just let me sit there for 30 minutes lmao.. Needless to say I won't be placing my business account in their hands.. I don't know what the problem was because I talked to the guy in front of me and he didn't have an appointment either .. so if you can avoid banking at this branch I would!!