First Light Home Care

1.0 (1 review)

Home Health Care, Hospice

Open • 8:00 am - 5:00 pm

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First Light Home Care - In- Home Care for your Loved Ones - Home Health Care Near Me - Dothan, Alabama

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Linda W.

2 years ago

My mother passed away in December 2023. I hoped to rely on First Light for help me with her care but I never knew from 1 day to the next if First Light's employees would have any training or not. There were only 3 that had adequate training Most employees had no training at all. They consistently were inconsistent in the quality of care, my mother received. The week Thanksgiving, while I was at work, my mother ended up on the floor. She had fallen several times, so this was not a surprise. However, she was in a great deal of pain this time. I looked back at the camera and had a clear view of what happened. The inexperienced First Light Employee had used the gate belt to tug on my Mama for about 15 minutes straight, trying to get her up. It was after she was unsuccessful that she called me to report the fall. I immediately told her "do not try to get her up on your own. Call 911." At that time she called 911. My mother was in such pain that she never got out of bed again. I hope First Light has improved their training of their employees. I took off work to take care of my mother and eventually lost my job as a result. I told First Light that I did not need any workers that were inexperienced. I continued using their services while staying at home with Mama. I named the workers that I knew would be of help. They began sending those 3 workers. Then, on December 8th, they sent another worker with no experience. I called and fired them. read more

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More info about First Light Home Care

301 Perry Ave
Dothan, AL 36303
Directions
(334) 673-3895
Call Now
Visit Website
http://dothan.firstlighthomecare.com

Hours

What time does First Light Home Care open?

First Light Home Care opens at 8:00 AM on Monday, Tuesday, Wednesday, Thursday and Friday.First Light Home Care is open 24 hours on Saturday and Sunday.

What time does First Light Home Care close?

First Light Home Care closes at 5:00 PM on Monday, Tuesday, Wednesday, Thursday and Friday.First Light Home Care is open 24 hours on Saturday and Sunday.

Mon-Fri 8:00 AM - 5:00 PMSat-Sun Open 24 hours

Other Amenities

Does First Light Home Care have free WiFi?

Yes, First Light Home Care has free WiFi.

From the Business

Specialties

First Light Home Care is a national franchise caregiving agency located in Dothan, Al that services the Wiregrass area including Houston, Geneva, Dale, Coffee, Henry and Pike counties. We have experienced individuals that help assist the elderly and diaabled persons that need assistance at home with daily living activities. Duties include meal preparation, light housekeeping, transportation, med reminders, personal care assistance with dressing, bathing, and personal hygiene. First Light provides minor care shifts of 4hrs/ one day a week up to 24/7 care. Please give us a call today to discuss your family needs.

History

Established in 2011.

Established in 2011

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FYZICAL Dothan

1.5

(2 reviews)

1.4 mi

The ladies at the front desk were very nice and caring. The testing was kind of difficult because…read moreof my dizziness and neck bone spurs. I understand that it has to be done to get the results. The lady therapist was nice and professional. I did not like Charlie's attitude and he did not care that I was in pain or dizzy. He acted like nothing was wrong with me: which was not the case. Needless to say I will not be back.

Employees were extremely nice. Therapists were very knowledgeable. However, the first visit I…read morethought I would have to pay something. I was told "you don't owe anything, your insurance pays for 15 visits a year". Fast forward a month or two later I get a bill for a pretty big amount. Turns out I did have to pay. I had to pay a copay for EACH visit which most of the time starts out at 3 times a week for a few weeks then 2 times a week. This is ridiculous. I should have been told this up front. I'm just glad my insurance didn't pay for 25 or 30 visits a year! Beware!

HealthActions Physical Therapy

5.0

(1 review)

1.4 mi

Had therapy for my shoulder and received great care from Darbi. Will was also great. Convenient…read morelocation and office staff was easy to work with appointments.

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Located in Suite 14 at Flowers Hospital

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Dothan Optometric Clinic

3.5

(11 reviews)

4.3 mi

I went to this clinic for a regular check up and for a new prescription. What I waited 3 weeks to…read moreget was a pair of thick, heavy, prism glasses which I did not want or ask for. Dr. Hornsby examined me. I told the woman that was supposed to assist me that they are not what I wanted, so she told me that they could substitute those with regular precription lens. All I had to do was wait until the replacement glasses came in and they would call me to bring in my own frames and the refit would take about an hour. Well, they did call me and they prepared the regular lens to fit my frame. When I sat down to try the glasses on, the same woman sat down accross from me and immediately accused me of cussing and told me that my conduct was not allowed in the store. I was totally shocked by her accusation and asked where that came from because I did not cuss at anyone at any time and she told me that 2 other employees heard me and told her. My wife was with me and she said I did not cuss at all. The woman then told me that the store has microphones and that she would listen to hear what I said. Well, she never got back to me on that and the new glasses are totally useless because when I put them on, everything was distorted and blurry. I told her that and she said that I just had to get used to them. Get used to them, have you ever had to get used to a pair of prescription glasses? I'm 87 years old and a retired, decorated U.S. Navy veteran and I have had dozens of prescription glasses in my life and never had to GET USED TO THEM. I also have never been treated so badly at any store in my entire life. The woman that said I was cussing and assisted me was very rude to say the least. She would not listen long enough for me to tell her what the problem was with the glasses. Now I'm out $533 and no glasses. I bought a pair of Walmart READERS for about $12 and can read and see better then what I got at this place. PLEASE, don't go to this store for anything.

Drs are great, however service to get contacts or place orders do not work. On my 5th attempt in 2…read moreweeks to get a contact order. Still on hold at 15 min!

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Dr. Michael A. Griffin

Dr. Megan Walker

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Ron Sealock

5.0

(3 reviews)

1.3 mi

Precise exams and explains issues to patient, answers Q also. I have been using him for about…read morethirty years. Prices fair for eyewear.

I can see really good and there really nice people but the glasses frames are not worth a crap what…read moredo I do

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First Light Home Care - homehealthcare - Updated July 2026

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First Light Home Care