There is no customer service to speak of. The waiting room is locked away from the bathrooms so god…read morehelp you if you gotta pee while waiting. If they mess something up good luck there is no way to speak to them. They absolutely keep you from being able to communicate with them. Going to seek other labs out although it seems like they have a local monopoly.

I had a great experience with my tech today , she was very gentle and super sweet . I had an…read moreappointment at 12:10 was taken back on time . The office was moving with great stride and appeared to be on schedule based on my appointment time.

Received multiple text messages regarding appointment. Extremely helpful!…read more When called the phlebotomist takes my orders and enters all pertinent information into their system. Their offices are very organized and clean! Nice when you think about what they are exposed to. I find them all so BRAVE!! I am grateful for their compassion when my labs are not able to be easily drawn. The butterfly comes out. Once done, I verify the vials have my name on them and say, "Thank You Very Much!" Have a great day!

Extremely professional lab unlike some others nearby. You must schedule online but they are…read morepunctual.

came in for blood work and urology test, after i peed in the cup, they said i had to make a…read moreseparate drop off appointment for the urine even tho she was standing in front of me, she refused to take it. unprofessionalism at its finest.

Very friendly and professional staff…read more I highly recommended you make an appointment or you could end up waiting over an hour. They are still located inside Walmart due to their original location being destroyed by Hurricane Michael. I'm not too crazy about this but I don't see them rebuilding the old location as of yet. For a blood draw or RDT this place is as good or better than most.

My experience was great! Got in early, test was quick. My technician was nice and friendly. Only…read morecomplaint was that another technician called a man's name and he asked "John Smith?" She said "I guess." Very unprofessional. And potentially dangerous for the man. Could have gotten the wrong test!

This place has all the charm of a meat packing plant. It was dirty and disorganized. The billing…read moredepartment lacks customer service skills who lost the billing paperwork I explicitly gave them so they decided to bill the wrong agency twice. Then they sent me the bill even though it was a referral from the VA. I asked them to bill the VA but the manager Jesse said he didn't know how to do that. Outstanding in their stupity they said they would turn it over to collections. G-thanks.

I just wanted to take a moment to give a huge shout-out to Isabella! I recently had my bloodwork…read moredone, and honestly, she made the entire experience so incredibly easy and comfortable. Getting blood drawn isn't usually something I look forward to, but her friendly demeanor and gentle touch really made a difference. She's truly fantastic at her job and turned what could have been a bit stressful into a surprisingly smooth and pleasant visit!

I needed bloodwork done while I was in Florida. My physician faxed the order. There was a little…read moreissue with the order not being there for my first appointment but it all worked out. Very convenient. My blood draw was painless and the technician was skilled.