I am on an accountant for a non-for profit that changed banks. The account for Midland was supposed…read moreto be closed but somehow wasn't (not their fault), so I went into the Belvidere branch and spoke with a nice lady who said she would make sure the account was closed and she would take care of the $3 overdraft fee. She even took the paperwork I had with me and reassured me it would be taken care of. I asked if I needed to pay the fee and she reassured me she would handle it. Now a week later I am getting notified that the account is still open and the overdraft fee has went up to $39. I tried calling their call center and they were no help. They kept asking for my personal information over and over again, which after being asked the third time I was just done. Would not recommend a bank that does not follow through and is no help with their call centers. I guess now on my time off I will need to again drive the 30 minutes to the bank to try and get this taken care of again.

I love Midland bank everyone has always treated me like family and that's hard to say in these…read moretrying times. I use them for my business (ProTree Care) and my personal) and a few other accounts. I have never been happier.

When I read review of a person trying to get " their Money" out of the bank to get gas to get home…read moreand I Question the competence of some ranting when things don't go their way OMG don't put your money in the bank put under your mattress. Talk to your or someone's grandparents about a real education with common sense. Your parents have failed ( from The Baby Boomers we know )

I came across Stillman Bank, and Senior Vice President, Jeff Hartle in early April 2018. Both Jeff…read moreand Stillman Bank are very financially conservative, and you can rest assured that your Investments here are in great hands. Hands that you can truly Trust. I am a former Rockford resident long removed and now reside in Southern California. That said; my Trust is here at Stillman Bank and Jeff Hartle. They take their Fiduciary Responsibility with your money very seriously!

I've gotten loans from this credit union for the past 10 years. First off, when you walk in, you're…read moregreeted very genuinely. I've never come across anyone who works there who isn't exceptionally friendly and courteous. They make you feel comfortable and at home. I worked with Samantha (Sam) Pinkston on my last auto loan. She was excellent. The process went smoothly and she explained everything very well to me. I'd recommend seeing her for your banking needs. Exceptional customer service at this credit union!

Good luck ever finding a credit union that tops this one. I have banked with them for over 20 years…read moreand they meet and exceed all my needs including a credit card with a low interest rate. The staff is always courteous and knowledgeable. Denise is our favorite go-to for financing!

Walked in to get something notarized sat down since tellers where busy. After 2-3 minutes someone…read morescreened out need help very rudely , it was a teller. I was shocked that not even a hello or welcome greet may we assist you . Oh well no business for you guys from me

So I was selling my laptop, and after I made the transaction my truck wouldnt start. I was left…read morestranded in the parking lot for a decent 3-4 hours. It wa lit plenty of parking and it was nicely plowed. The over all impression PNC bank gave me was a good one. Again beautiful parking lot if your gonna get stranded in any parking lot I recommend PNC. Honestly if there was one closer to me I would probably bank there. Also the P.S the Culver's down the street was also nice.

They are probably fine if you can do everything yourself on the website. Took over 15 minute just…read moreto call and get transferred around to someone who could answer a question live.

The 1st experience I had was last year when I wanted to refinance my car. They significantly…read morelowered my interest rate and the application process was relatively easy. I was very pleased with the outcome and opportunity to save some money. Their website however, is not user friendly and could use improvements. Regardless, recently, I decided to trade my car and without hesitation I contacted my rep at 1st Northern Credit Union. Jonathon Lewis had helped me with refinancing before and he patiently listened, answered my questions, & provided guidance on all the steps I needed to follow to get a pre-approval. This, coupled with answering my barrage of questions, was VERY helpful over several weeks. He really helped me out with understanding the values of what I was shopping for. I do think because of this, I did find the best deal, When dealers asked me to consider the financing they offered, I confidently said, "Nope! I'm good!" They asked me why, I said, "I highly recommend the personalized service they offer."

I've been a customer since 2011, and this is why: I had an issue with a loan approval, and Jasmin…read morehad a letter emailed to me within five minutes with the information I needed via their secure email system. You can't beat this type of customer service.

Please stop trying to sell me at the counter when I'm just depositing checks…read more Employees are not very knowledgeable and have made numerous mistakes.

I only come to this bank because my employer has an account here. I have to wait every time I go to…read moremake deposits. It was 2:03 pm today and there was one teller working inside the bank and one teller for the drive through with one customer at the window and two people in front of me. A couple of cars in the drive through. Skeleton crew for a Monday afternoon? So frustrating.

Highly dissatisfied business customer... since the changeover from alpine bank nothing but…read moredisappointment... my name has yet to be updated since after sending a marriage license to my banker, my banker left now I didn't receive any notice of that or who my new banker even is?!... cannot get to connect to quickbooks so still have yet to get help so my taxes from last year can get done... ridiculous... and alpine always knew who I was since changeover I have been treated like a thief or stranger when trying to cash my own payroll check as THE OWNER due to them still not updating my information oh and apparently my phone number is 9999999999?! WOW! I am now looking for other options for my business banking.