Have banked here for almost a decade and it's been a really good experience. Now that I'm in a…read moredifferent city in Texas, I'm finding out it's not that way every where. I highly recommend this bank for any newcomers to Wise County.

Teller was very nice and patient. I walked inside and people were very friendly to me.read more

I have banked with this location since inception. I send a co-worker with cash and a preprinted…read moredeposit slip to make a deposit and they will not except it. They also have a drivers license. They want me to put them on my account and that is ridiculous!

Very friendly and caring bank!! Great customer service…read more I highly recommend this bank.

One of the best perks of being in a small town is the caring outreach of help during a crisis. We…read morehad our car fire burst into flames and burning all of our personal items including debit and credit cards just after leaving town for a long road trip. This happened late on Friday afternoon during the Holidays when people have places to be and things to get done. Community National Bank bent over backwards and stayed late to help us get temporary banking cards. We would not have been able to continue our trip and make a family funeral without them. We never would have gotten this level of service from a big national bank. I would probably still be on hold to a call center overseas. One more reason to shop and do business local because they really do care. Thank you everyone at Community National Bank that helped us out!

I like coming to this EECU branch. The staff are friendly and helpful with whatever I've needed…read more I've noticed they offer a variety of services. I appreciate that the staff remember your name and members of your family. I appreciate going into EECU and using the ATM as well. EECU has been my go to bank for years and will continue to be.

Cergio is extremely ambitious and does great work. I stopped by this branch which I do a few times…read moreeach year on average. Most of the time we use a branch closer to our home but this branch is convenient if you have errands to run in the 377 area in Watauga. After getting a little money, I was headed out the door when a gentleman (Cergio) asked if I was interested in saving money on my Chevy's loan. I told him my Chevy was paid for but we bought a new Cadillac a few months prior and I had been trying to get that loan over to EECU with zero luck. In fact, I had been told they were 90+ days behind and were not working to refinance loans very much. I was shocked when the people at our home branch had told me this. All previous experiences with EECU had been great in terms of incentive, speed, service, etc.... I had always found everyone very helpful and responsive so this lagging lengthy display was a new experience. I asked Cergio if he was serious and if he could get the loan switched over within a few weeks. He told me he felt that was exactly what he would do. I spent few minutes getting him our details, exchanging emails and phone numbers and off I went curious as to how this would progress. I had applied four months prior at our branch but was told they could t help us for months. Within 2-3 weeks, Cergio got our loan refinanced, saved us some money with a lower rate and had the loan closed. He even assisted in getting our insurance certificate over to the right people at EECU. Thank you Cergio and Watauga EECU! You did a super job and helped me accomplish something I had been trying to do for months. He had no idea when he approached me. I wanted to let his management team know that his efforts and service are rare today and we appreciate him!

I love this bank! Every employee is always friendly and helpful. Even Before I opened an account…read morethere they were awesome every time I conducted business. Always a good experience working with them.