On time departure and arrival. Cheap ticket…read more It was as advertised!!! More characters

They lost my bag in Monterrey, Mexico yesterday. At the last station, when I went to get my bag it…read morewasnt there. The driver didn't monitor who bag was whose at the first stop . someone either took the bag or he unloadedf it and le it on the curb at Soriana. Horrible.

My daughter was a first time bus rider. This business I found from a flyer at my daughter's school…read more But the office staff are so sweet and thorough. If I had any questions they were able to answer them. The bus driver that my Daughter had was just as sweet and really cared. She would go out of her way to make sure my daughter was taken care of and she didn't even know that my daughter was a first time bus rider. You are able to make your payment to them online which is convenient for me. The schools they provide transportation to are; Bonner Elem., Park Place Elem., Patterson Elem., Rucker Elem., Ortiz Middle, W.I. Stevenson Middle & Chavez High School.

Best car service ever!! The driver needs his own STAND UP COMEDY SHOW. Houston use this company…read more You will not be disappointed I promise.

From the owner: Cookies Transportation. No experience will compare.read more

Johnny the driver was helpful, informed, and capable. I had a weird tow. It was NOT easy to load…read more The space was super tight. He made it happen despite all the obstacles and a non rolling vehicle. I was grateful for his ability to keep trying to solve the problem. He's an owner operator and he's there to get the job done. It's nice to meet a service provider that wants satisfied customers and offers a great value.

From the owner: We offer 24/7 towing & roadside assistance. Give us a call for a quick and pro tow.read more

If I could give zero stars, I would. PLEASE look at how many bad reviews are out there for this…read morecompany before doing business with them. I do not recommend this company at all because they lie and have horrible customer service. This all comes down from the owner, Sarah Schweitzer. She lied to me about the processing fees. This was my first time importing a vehicle, and my biggest concern was the fees. Before starting business with her, I confirmed several times through emails and phone calls what the total cost would be. She provided me with a quote and assured me that it was the total out-of-pocket cost and that there would be no additional fees. After I paid her fee and picked up the vehicle, I received another bill for around $650 several months later, in January 2026. I contacted Sarah multiple times asking what the bill was for and why I was receiving it, but I did not get any replies for months while the balance kept increasing due to interest. Sarah also changed her phone number, so I could not reach her. Eventually, I located her new number and left several voicemails, but received no callback. After many attempts, I finally got ahold of her. She gave more excuses, saying she never received my emails, there were issues with the new phone system, and that they were "working on it." She also told me I should not have to pay the fee for several reasons. However, she continued dragging things out with excuse after excuse, and in the end, she did not assist me at all. They basically dropped the ball and told me I had to pay the fee myself. I'm not sure what I even paid her company for. She was paid to be my broker and did not even bother filing a protest. Instead, she left me with a large bill that kept growing for months while repeatedly saying she was "working on it."

Promised delivery of my imported Alfa Romeo from the Baltimore port to my home in Adamstown on…read moreApril 25 (a week longer than what was expected) but after dozens of emails and phone calls (which were never returned) they advised me they would no longer make the delivery which I had paid $375. Further, they neglected to pay port storage fees incurred by their inability to complete the simplest of tasks on a timely basis. I was subsequently able to arrange same day delivery with another transporter in less than a half-hour. WARNING: DO NOT ENGAGE THEIR SERVICES EVEN THOUGH THEY WERE THE DEFAULT IMPORTER OF RECORD!