Members of both the new and old beware if you have a paperless account or you have gone Green and…read moredecide you need a hard copy of your statement and are unable to do it at home going into the bank will cost you two dollars for the statement my suggestion is to do what I did today and that is to call Y 12 and have them send you your statements each and every month, month after month. Other account holders I know will be informed of such a charge which is ridiculous. we save them a lot more each and every month per account having it green I will now receive mine through the mail if nothing more than just a pitch them once read. Just a friendly heads up to all who review yelp and pass the word around before going green at Y 12 credit union .

Had to make a deposit this morning and sign up for online banking and Wanda Chandler at the…read moreHarrogate branch was very friendly and very helpful. Thank you for great customer service.

From the owner: Since 1894 we have loved our communities, our customers and our FCB teams! We are passionate about…read moregiving the best banking experience possible to our customers and the communities we serve. As a locally owned bank, family is the core of who we are...our customers are part of our family. Our promise is to give you the best we can and serve you with passion and positivity.

Inside the bank office is great. The app is terrible. Way to many issues, bugs, down time and…read moreunavailability to gain access to your accounts almost on a weekly to biweekly basis. East Central location is the best in the Campbell county area.