Kristen Goodrich was amazing. She made getting our HELOC super easy and quick. She kept in close…read moretouch throughout the entire process, and explained the terms in common sense language. Thank you Kristen!!

From the owner: Stop by Citywide Banks, a division of UMB Bank, n.a. today to learn more about our retail banking…read moresolutions that include checking accounts, savings accounts, auto loans and credit cards. Our team can also assist with small business solutions that include deposit accounts, credit cards, and lending. No matter what financial services you need, we're committed to helping our customers. We're your trusted banking team and problem solvers.

Pretty disturbing when you deposit a check from the state of Colorado and funds are unavailable and…read moreon top of that the tellers were so highly skilled they told me " just don't know why , can't tell ya " just what everyone wants in a bank , great customer service !!

Went to this branch in Aspen Park today to close a joint account I had with my son who recently…read morepassed away. I was told a banker would be with me shortly and I sat down in their filthy waiting area. A banker told me "I will be with you shortly", he finished with the person he was helping and again told me "I will be right with you", then 2 minutes later said "someone else is going to help you", he picked up his keys and left the branch. I sat there another 10 minutes and left. What an unprofessional place and experience especially under bad circumstances. This branch is as also dirty as a public bathroom!

hands-down, worst Bank ever! Outrageous fees, only one ATM up here you're allowed to use and that's…read moreat the bank, they deny charges because the system says they are fraud when they're not, then charge me for those attempted charges, the app never works ever, their machine says they're open on Saturday when you call the branch, then you drive to the branch and they're closed. The drive-through is never working, when it is you sit in line for half an hour with one car in front of you. Tellers are exceptionally slow painfully slow. It goes on and on and it never ends with this bank. Avoid at all cost!!!

Conifer used to have two locations. The location that was shut down had a great drive through…read more You rolled up, sent your transaction in and it was done in a couple of minutes. The remaining location has the WORST drive through ever. I have spent 10-15 minutes from the time I sent the tube until my transaction was complete. I have given up on the drive through and now go inside. This has increased the speed by a couple of minutes. Yesterday I walked in the lobby and there was one person being helped at the window and no one in the drive through. There was 3 employees behind the counter and two managers came in and out. I waited 8 minutes until help was offered. Many times the staff is huddled talking and ignoring customers. I have seen this behavior multiple times. it might be time to move all of our accounts to another bank.

Customer service was not helpful and almost rude to deal with ur own money. I was a customer since…read more1998 and they treated me like I didn't have any money at all and what I could do with it .I was not appreciated after all those yrs of business .

I was a US bank customer for over 20 years. An employee of the bank opened a $5,000. loan attached…read moreto my account without my consent, knowledge or signature. When I complained to Jeremy, a manager he was horribly rude and threatened to "personally" ruin my credit. I have never been treated so badly as a customer. I asked a different nicer manager to see the loan contract, she admitted that it didn't exist, and she knew the employee of US Bank who opened the fraudulent loan without my signature. On 7/28/2022 the Consumer Financial Protection Bureau fined US Bank $37.5 million for accessing credit reports and opening accounts without permission. They have been ordered to forfeit and return fees and costs to all unlawfully harmed consumers. Please protect yourself and don't bank with US Bank

I've been working with Mr. Trevor Norris at Himmelman State Farm. I have been impressed by Mr…read more Norris' can-do attitude, fast response to questions, and great service. I'd recommend Trevor Norris to friends and family. If you need insurance coverage, give Mr. Norris a call. I'm sure you'll get the same great service I have come to expect.

We have been Clients of this agent and the office in Conifer for almost two years now and quite…read morehonestly have no idea why anyone would not give them 5 stars! Since my very first contact with the office I have been treated with the utmost professionalism, honesty and amazing customer service. I have been a State Farm customer for the last 40 years and this has been the best customer service I have EVER received from any other agent or office! Jen always goes above and beyond and always takes the time to really address our needs. Insurance costs are what they are but my premium costs were exactly what I was quoted and definitely are fair for the coverage and customer service I receive from the office and State Farm...... Great job team!

Susie was recommended by my brother and it was a great recommendation as she was fantastic to work…read morewith. She made the entire process incredibly easy and was super responsive. She handled my anxieties over some of the quirks of our loan with a smile, good humor and kindness. We couldn't have asked for a better experience, and absolutely recommend working with her.

Susie was phenomenal to work with when my husband and I were buying our first home. Susie is so…read moreknowledgeable, calm, friendly, and professional. She always helped guide us and answer our questions along the way. She was easy to reach and our realtor enjoyed working with her as well. There were absolutely zero hiccups with our paperwork and I know it's because of the amazing work Susie did! I will absolutely recommend her to everyone I know who is looking to purchase a home. She got us the best rate and we couldn't be happier!