The actual massage was very good. I have been getting weekly massage for about forty years. Part…read moreof the therapy for me has been conversational. It has always been nice to talk to someone who is not involved in my work or relationship. Now that I am hard of hearing, it is nice to talk with someone in a quiet room with no competing sounds. Obviously, I don't want to talk about politics, religion or sex, but everything from movies, books or hobbies are good topics. I deducted one star from Ambiance because Megan doesn't actually carry on conversations. The room, lighting, et cetera are all excellent. And I realize that some clients do not want to talk and I'm okay with their choice for them.

Megan did a great job though out the whole massage and continued to apply the proper pressure for…read morethe entire hour. She's in a great location as well. I'll be back!

My husband and I visited this spa over Valentine's Day weekend. It was a lovely spa experience,…read morewith a few amenities inside each locker room, and then a co-ed quiet room with tea and little snack bags. I do wish the spa had a jacuzzi, as non guests of the resort, but other than that, it was a 5 star experience. For starters, the massage rooms were insanely cozy. The bed just felt like luxury - from the sheets to the heat to the support pillows... We get a decent amount of massages that range from quick and cheap, hole in the wall places to Massage Envy to higher end spas, and this was by far my favorite bed. As for the service, we each got 110 minute massages, and left the rooms in absolute heaven. Perfect pressure, great flow and technique. It's rare that we both have ecstatic reviews of our therapists, and this was one of those rare instances. I really wish I remembered both of our massage therapists' names... One was Erika, and I don't remember the other. We'll definitely be back!

The front desk is even worse and they're also one who is extremely rude. So happy Dr. Wells is…read morefinally leaving this horrible practice... $175 to see Dr. Wells for 30min to deal with rude customer service and a front desk so incompetent they schedule appointments on the wrong days then discussed over the phone and then try to bill you for it when you don't show up for the appointment time and date they decided to put you in for. Yeah right. This place is so over priced and a total joke!

Service: 4/5 Massage: 4.5/5…read morePrices: 10/5 A recent visit to NY had me seeking a massage from a local spot and was thrilled to have stumbled upon this spot. With their super affordable prices (cash vs card), I booked a 90-min combo massage for $80 (60-min body and 30-min foot) and arrived early in anticipation. They started me off with the foot massage which was divine. It was hands down one of the best foot massages I've had this year. After a brief wait, another masseuse came in and I was asked to turn over so that she could work on my back. Thinking they start off with the back and then finish with the front, I turned over. The back massage, which ended with a hot stone massage, was good. The reason for my 4 stars was not because of the quality of the massage (I enjoyed them and plan on returning) but because I was expecting a full body massage, not just a back massage - and I think that expectation/anticipation made it a bit disappointing for me. Regardless, I'm returning again in January for a full body massage (already booked!) to see whether or not it's a back massage only or the full deal. With the affordability of their prices, should all go well in January, I anticipate I'll be visiting here very frequently, at the very least for one of their top-tier foot massages.

I really appreciate the pricing of the massages here and how much they give for the pricing however…read moreI booked a Swedish massage here and received a deep tissue. I have never had a deep tissue massage before so I was really confused. Lilly who did my massage barely even spoke 3 words to me. There was no music during just silence which I didn't love. And now it's 2 days later and I still feel like I've been hit by a bus. My back in so much pain and I feel exhausted.

I can really enjoy half price on my birthday, and the service attitude is also very good. I will…read morecome back again.

My daughter and I had foot and body massages yesterday, would NOT recommend. We have gone to this…read morelocation many times over the years, but when it changed from 99 massage to R and R it is not the same. He shorted me on my massage by stopping to answer his phone and help walk-ins, at what comes to a dollar a minute, this was an issue. The massages themselves were awful for both of us. They obviously have no training and do just whatever movement they come up with, and just keep repeating the same movement. Word to the wise....don't waste your money.

I don't do spa days very often admittedly. My husband got me a spa day here as a Christmas present…read more I love experiences versus presents. He killed it this year. By time I left here I was so relaxed, nothing could have riled me up! He purchased the CBD package for me. It comes with a body wrap, with a 15 minute extra massage (your basically getting a 65 minute massage. They body brush you, massage you with the CBD product, wrap you up, and while that's absorbing, they give you a scalp massage. I appreciated that the masseuse was careful with my hair. I have very curly hair, and she was gentle and assured my hair didn't look crazy after she was done. Then, after that's done, you get a pedicure as well. It's your standard pedicure, but they massage your legs with that CBD product as well. I really felt like everyone paid attention to detail here, and made sure you were comfortable at every moment. I really appreciated that. Since I don't do this often, sometimes I tend to feel a little out of place, but that wasn't possible here. I would come back in a heart beat, and suggest hinting to your significant other they get this for you as a gift. Or! Treat yourself, because self care is all the rage and wildly important if you ask me.

My wife worked there doing nails, her mother passed away and the salon still asked her to work,…read moreliteral several hours after her mom's passing. She went in for two appointments in the morning and clearly looked like she been crying all night. Between services she was on the phone with the corner about organ donations. They asked her if she wanted to go to her car and take a nap and make phone calls before an afternoon appointment. They do not care about there staff. Just remember when your getting services there, those ladies may be going through something tragic but asked to come do your service anyway. Never get services done by a buisness that treats the employees as slaves. I told my wife to walk far away from that place.

Massage: 5 stars Facial: 5 stars…read moreBooking by phone: 3 stars Checking out: 1 Star Fun fact: locals/non hotel guests can book and use the spa with a gift certificate. My spouse gifted me $1,000 for the spa and told me to bring a friend. My bestie just so happened to be moving across the country this summer, so for our last hurrah, I booked us a couples massage and facials. When I called to make the appointment, I was placed on hold until a supervisor could come on the line to make the reservation. I explained that I had a gift certificate and the amount and asked her for guidance. I told her I'd like to do massages but facials were also an option. Without giving me a price, she booked us the couples massage and what sounded like a couples facial. Turns out, we should have just done the massages in order to spend what was on the gift certificate. Also, the facials were not done in the same room and started at different times. Because of that, I couldn't guide my friend, who had never had a facial before, or tell her that she wasn't beholden to that particular type of facial. I felt so terrible afterward, when she explained the trauma of her facial and the rude things her esthetician said about her skin. However lovely the view from the cattle call--I mean waiting area--was including the falcon perched on top of a pine tree overlooking the golf course, or how many settings and features the bidet had, the biggest let down by far was checking out. I had told the young woman at the desk that I was treating my friend and handed her my credit card, you know, HINT, HINT, PLEASE, whatever you do, DON'T say the total amount out loud! What did she do??? My friend was HORRIFIED at the price tag, which was the absolute worst way to end our spa day. I felt so terrible because the entire situation made us both extremely uncomfortable. What a crappy goodbye and sendoff. My recommendation for the Spa is to train staff on discreetness, particularly with regard to closing out the bill. Also, I've been to many spas but this one had the fewest after-shower amenities, particularly for curly-haired ladies.

Hands down the best spa I've ever visited! I would give 10 stars if I could. I had the BFF…read morepackage...top line massage, facial and pedicure. When I checked in I was handed a glass of Rose and given a tour of the facility. Oxygen room, sauna, steam room, fireplace room and mountain view room (which was co-ed but I never saw a man there!) Fresh fruit, snacks, and cumcumber or watermelon water privided. I was actually concerned I would get hungry before I finished, but that turned out not to be a problem! I was so relaxed with lighting and music I actually fell asleep during my facial. I counldn't believe I was that relaxed. The pedicure had anti-gravity chair that actually laid me back...making it my mission to find a place in Cincinnati that provides that! Again, wine helped me to relax and enjoy. Everything here was absolutely top notch. Locals can't book appointments...you have to be staying here to participate. It's worth booking a room. Trust me on that! I never felt so pampered.

I have been a massage therapist for 30 years, and have tried many Massage Therapists. Kimbra has…read moreexcellent technique, and skills. She knows just the right pressure, and her techniques released alot of tension that I had in the shoulders and back. Her knowledge and experience was evident . My husband and I are both Massage Therapists and we will be back

Exceptional service and an amazing experience. Left feeling renewed. Will definitely be going back!read more

Wife and I had the foot/body massage combo. It was amazing! Such care and what a professional…read morestaff. The area is super clean and the ambiance is relaxing. I left feeling like I was floating on a cloud!

Amazing bodywork! I love love love this place and will be back a hundred times. Grateful to have…read morefound a place in Colorado Springs that really knows how to do foot reflexology and doesn't have to be booked far in advance. I just walked in without an appointment, but they also have an easy online booking system.