My family has used this agency ever since before I was old enough to be a licensed driver...he has…read morebeen my agent for decades, and now I am old enough to register my own teenage driver here. Bob always goes above and beyond answering questions and even passing on helpful life advice. Couldn't recommend this agency enough!

Unfortunately this agent was very arrogant and unpolite. He mentioned to us a new insurance will be…read morevery expensive. In that case we considered getting an other opinion, so Bettinson refused to give us an offer. I consider this not trustworthy and a poor customer service.

Paul was very helpful to assist me with my auto and home insurance from star to finish. I would…read morehighly recommend this agency to others. Excellent rep! KV

Paul Cantiani Jr is as good as it gets for an insurance agent. I used several companies before and…read moreI thought I was getting the real deal until I came here. The service is incredible! He listens to everything I need but then gives me something even better! The turn around time is so fast and hes just a real person! I have 2 home policies, 2 car policies and soon to be more. In the short time I have been there I have converted 3 other people over to him because the service is just that good. Take a step back and review your policy then call Paul!

Had a very frustrating experience with this company - The Home insurance policy significantly…read morejumped over years but they did nothing (like searching alternatives or proactively reaching-out) and kept taking the higher commissions They don't really care for you - look elsewhere and save your money

I have been with Fair & Yeager for years. The customer service and care they provide is…read moreexceptional. There is something to be said for supporting local businesses that treat you like you are part of the family. I whole heartedly recommend F&Y and am grateful for all the support and guidance they have provided me over the years.

Terrible customer service. We created a living trust for…read moreour property and assets. The deed was updated to the name of the living trust. I asked the agent in this office to update our policy to reflect the deed, and send me the updated policy. A week later she said she's still working on it. One more week later and I leave a voice mail to please contact me about the change. No reply. I called the office, was transferred to voicemail, which is full, so decided to visit but no one is there today (see photos). I called MAPFRE to see if the policy was ever changed. They said it is still in the original name. They said I can change to another MAPFRE agent and continue with the same policy. Will do, service could not possibly be as bad as with this office.

I reached out to Tom McMullin to inquire about an auto insurance quote because I felt my insurance…read morecompany was charging me too much. Tom responded almost immediately and by the time we were done I not only had a lower monthly payment but we added on renters insurance for the apartment I just moved into. Tom was friendly, helpful and answered all my questions. I will absolutely be a long time customer of Kaplansky insurance.

I was referred to them through Liberty Mutual and they helped me tremendously and made things super…read moresimple and saved me a good amount on my house insurance and car insurance bundle. I highly recommend them.

Tom and Aaron are very helpful. I recommend many friends of mine to them to take care of their…read moreinsurance needs because they are honest, professional and will help you find what you're looking for even if they don't write the policy. Highly recommend Express Insurance Agency for all of your insurance needs.

Best insurance agency out there. They provide exceptional service all the time. A+++++read more

WORST CAR INSURANCE CUSTOMER SERVICE TO DEAL WITH. I had been with Malcolm & Parsons Insurance for…read moreyears. They constantly went from Liberty to Safety with higher and higher yearly rates. I own my car. I had never filed a claim or had any accidents that required a claim. I let my husband use my car and he got in an accident. He used my car only twice. All of a sudden, my premiums are threw the roof. My husbands name is not on my car or insurance. My premium went up to $4500.00. I kept asking them why so much. I never got a straight answer. I came to realize that they were charging me for something my idiot husband had done. This expense should be on his insurance, not mine. Finally after a screaming match with them for not posting my payments saying I never sent in check when I had the receipt and saying my coverage will be cancelled, I lost it. Don't charge me an extra $46.00 for a billing fee and another $25.00 for late fee when they misplaced my payment. I tried telling them that they are over charging me, I looked for new insurance. I went to A-Affordable Insurance and my premium went from $4500.00 down to $1027.00. I am now paying nearly $3500,00 less for the year. Malcolm & Parsons & Safety Insurance have screwed me over for the last time. People should not give them any business. After getting my new insurance with awesome customer service at A-Afforable, Safety has a nerve to send me a bill for $11.27 balance due. Seriously...

Worst Agency Ever !!!! Never call back when you need them…read more So So So disappointed, Don't get close to that agency..

HORRIBLE! We moved to a different state and were told that we had to switch to a different…read moreinsurance. Jacob and his team provided misleading information and we ended up with a collection bill from Commerce Insurance (whose product they sell). We tried to get the full picture and additional information about the outstanding bill from Jacob - noone returned our calls, when we called Jacob and his son Avi were always "out for lunch". Their passive/aggressive secretary sent us personal derogatory emails - ridiculous. Emailed Jacob 3 times asking to get to the bottom of this - NONE were answered. We basically ended up footing a bill for 1/3 of our yearly premium for 1.5 month of coverage... Do yourself a favor and find a different insurance company in greater Boston area.

Highly recommend the Zawada agency as they are very responsive and knowledgable with any questions…read moreand concerns regarding policies and claims. Very easy/non-stressful experience which is not always the case with insurance.

Zawada Insurance is great! I deal with lots of insurance…read moreagencies and this company is definitely top-tier. You call and you get live people answering the phones and you feel like they really care about earning/keeping your business. Give them a chance to give you a proposal, you won't be disappointed.