This is a LONG review. Please READ IT and share with loved ones…read more I feel it's important, for the sake of other families who are grieving from the loss a loved one, to post this review. I don't want any family to go through, what our family went through, with this Crematorium. Do not use this funeral home or crematorium! "Cremations Society of Oklahoma", located on 9120 Toledo Street in Tulsa, Oklahoma, is absolutely horrible. Their mishandling of our loved one, and the services we paid for, was incompetent, insensitive, unprofessional, and inexcusable. I am convinced the reviews, stating 5-stars, are paid for. Gatlyn, Kristine, and their other female employee, should not be in this business. We were grieving the sudden loss of our loved one. This was a time when we needed the help, knowledge, guidance, caring, and competence of a crematorium. They were impersonal, did not take care of important details on their end, which resulted in four major errors, that significantly added to our distress. This company "lost" our paperwork. We took time and care to select a beautiful gold and silver Urn, inscribed with my brother's name, date of birth, and date of passing (3/28/23) on it. Our paperwork was completed, and the services and Urn paid for. 1. His ashes showed up at my house, in a plastic box, with a sticker on it. Kristine made excuses- saying they must have wanted to "rush his ashes" to my home. She then, after checking, said they had no record of my purchased Urn. In fact, they could not find the order details, or the $2200 that we paid for. I provided my copy and payment records. 2. After finally accepting responsibility, with no apology or "I'm so sorry for this error", the wrong Urn was sent out. They then re-ordered the correct one, and re-sent it. 3. To make matters worse- the "date of death" was incorrect. 4. I still have not received the death certificate - 6 weeks after cremation. There has been no apology, compassion, or even a phone call from Gatlyn, the owner, since all of this happened. In fact, the last two text messages we shared, he put on "read". He never responded, when I asked for an estimate of how much longer it would be to receive my brother's death certificate. I ended up calling the State of Oklahoma myself, paying an additional $40 to overnight a copy of my brother's death certificate. These people are incompetent and don't even understand or explain, the Oklahoma laws relating to death certificates. I am also reporting them to the Better Business Bureau

Do not have your loved one cremated here. I had my dad cremated here and when they brought me his…read morecremains it had someone else's name on The box. They told me there's no way of knowing if I have my dad or someone else and there's nothing they can do.

Dan and his team truly treat you like a member of their family. Dan has worked tirelessly side by…read moreside with me to ensure that my brother's service is ready. When I have been paralyzed by grief, he helps me take baby steps and removes barriers. He uses his expertise to make an unbearable situation more manageable. I cannot recommend his companies more highly or convert in words how grateful I am for his help.

Karie Schaudt is absolutely the most rude and unprofessional owner to deal with. Apparently, she…read moredoesn't need the business and referrals don't matter. Filed complaint with Oklahoma state funeral home board based on interaction. Talking with others found out this is a major trend with Schaudt's specifically Karie. Karie had a chance to reach out to rectify situation before complaint was filed with state. Karie shouldn't have gotten involved in family matters by making comments like the second service would be an "appropriate" service for my husband.

From the time Walter (A Leonard-Marker Team Member) picked up our deceased loved one at the…read moreClarehouse at 2AM on a Monday morning to her Celebration of Life, we were treated with respect from Mike and his entire team throughout the burial process. (A special "hats off" to Walter, who was pleasant even at 2 in the morning and throughout, even in Mike's absence for a time.) Mike Marker and the entire Team at Leonard-Marker Bixby are top tier. At a time when feelings are often on edge, the entire team always seemed to have to have a comfortable/caring Word...a Word in Season. The entire Team's empathy and friendliness, as well as their attention to detail is definitely something Mike & Pam Marker's caring shows thru. As mentioned earlier, throughout the planning and organization of the Life Celebration, our entire family was treated with total respect, even when many voices were speaking. Mike Marker is so friendly and flexible, you will never go wrong when you choose Leonard - Marker Funeral Services. Needless to say, our entire Family highly recommends Marker Funeral Services

We had a remarkable experience with Leonard-Marker in Bixby. They went above and beyond when we…read morehad to plan my father's memorial service. Hands down the best service - they were flexible and helpful with everything we needed. Great follow-through and timely responses. We have used multiple other funeral homes, none that even came close to how wonderful the staff at Leonard-Marker was. We would definitely recommend them.

My dad passed away very unexpectedly and we had two hours to decide how we wanted to move forward…read more We chose Bixby-South to handle funeral arrangements and cannot recommend them highly enough. Chris, Carley, JJ, Shirley and the rest of the team have been absolutely incredible every step of the way. We interacted with Chris and JJ the most. Chris was the calm in the eye of a massive hurricane of difficult emotions. JJ was so earnest and clearly takes pride in his work. Here are the things that really stand out: 1.) My dad was cared for like he was a family member. From the moment my dad was moved from the hospital to the home, we felt like he was treated with the utmost care and respect. My dad was quite ill towards the end and we were hesitant about a viewing (for many reasons). Chris shared he had cared for my dad himself and that he looked very good. After much consideration we decided to view my dad. We were astounded by how much care was put into his appearance. He looked absolutely incredible and like we had time traveled back to the healthy, vibrant dad we knew. 2,) Our tired, grief stricken brains could barely make decisions and changed our minds frequently. Chris was so incredibly patient and accommodating. We never once felt like our decision changes were a burden. Chris gently guided our decision making process with helpful suggestions and the Bixby-South team happily accommodated when we changed our plans. Chris also made a suggestion for a burial location that perfectly fit my dad. 3.) We felt like Chris and team really "got" my dad. They asked great questions to understand who my dad was a person. We shared that my dad loved golf and didn't think too much of it. When we arrived at the visitation we were blown away by the level of care and attention to detail to create a themed room that truly captured everything my dad loved. It made our celebration of life so happy and upbeat despite the difficult circumstances. 4.) Communication was also very easy. We appreciated the kind, gentle follow-up decisions and details. There is so much to do in these circumstances in such a short window of time. We appreciated the team's communicativeness and follow-up. A few email threads were lost somehow on a few decision but the team called or sent a text to keep things moving. 5.) Our service was seamless with every detail perfectly orchestrated and coordinated between the Bixby-South team and church. Sending so much gratitude to Chris, Carley, JJ, and team. We can't thank you enough. Thank you for bringing so much peace and joy to this very difficult time.

I am so thankful to Jody, Kara and Chris for their kindness, professionalism and amazing…read moreorganization during the celebration of our grandmother. They were each so patient with our family as we made decisions, added information, changed information, etc during a very short time. They were available to us and went above and beyond to make sure all our needs were seen to. I would not hesitate to use their services in the future if that time arises. Tina Crabtree

My brother passed suddenly and the hospice we used said this place was a great place to help until…read morewe could make arrangements. (They were shocked about the following information as well and had no idea of the expensive fee we incurred). Within 24hrs we called and had him transferred to a different crematory. Moore charged us 390.00 to release him to the other crematory. Our family as well as other crematories were shocked by this charge. Manipulating money from a grieving family. Unbelievable. We were never told of this hold and release fee or we'd definitely not use them. They did nothing but pick up and hold for 24 hrs and charged 390.00. That's very unethical not to disclose this kind of expense. A company 40 miles away would only charge 200 but Serenity doesnt charge at all and we're very compassionate. Moore is shady and definitely bad business. Sure they'll help and pick up your love one but if you dont use them for services expect to be emotionally and financially hit, and no they wont tell you that even less than 24hrs will cost 390.00 on top of all other funeral expenses you'll incur.

They handled the services and cremation formy MIL and they were kind, professional, and reasonably…read morepriced. I will be using their services whenever it becomes necessary.

After another funeral home failed us, Rivercrest Cremation stepped in and made everything right…read more They treated my family with genuine compassion, respect, and kindness every step of the way. One moment that will always stay with me was when they carefully buckled my dad's urn into the vehicle before we left. It may seem like a small gesture, but it spoke volumes about the level of care they provide. Thank you for treating my father with such dignity. I will never forget your compassion.