Long time ago Five Guys changed their buns (or at least it seemed that way) and since then I'm not a fan of the buns - they get too soggy too quickly for me. The burger is still good and their fries are the best - nothing changed there. It's going to be hard for me to give five stars to any food place that has a tip option as part of the ordering/checkout process: - I ordered the food, picked a seat (that wasn't even that clean), got my own ketchup, napkins etc., poured my own drink, picked up the food, threw everything away when I was done. What is the tip for?? - Also, why tip BEFORE I got any service? what if the order delays? I already paid the tip Stop this nonsense please read more

The burgers where very good and that had exactly what we wanted. The wife walked in saying that she wanted a little burger then we looked at the menu and they just so happened to have a burger called the little cheese burger. But there was 6 instead of five guys working and one was a girl so they need to change the name! read more

Top notch in every way. Promptly greeted by friendly staff, order taken easily, hot fresh quality ingredients in the burger ordered (lots of fresh topping choices included in the $10.20 price for a double hamburger), delivered as soon as it was cooked on the spot. The place was super clean, staff were all professional and efficient, and vibe was clear and positive. Free help yourself peanuts as well of course. Nothing at all to complain about; just an affordable high quality experience and food. read more

You gotta fix this. 17.20 for cheeseburger and small fries. Way too much for a counter service restaurant. My toppings of mushrooms and grilled onions were meager at best. I am never going back! read more

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I love coming into Five Guys because Anthony makes the best experience for me. He really motivates the workers and works really hard. I appreciate him and the workers here . Shawn and p the manager really welcomed me when I came in at 9:30. read more

Food is not Kosher! nor is anything vegan or vegetarian. they cook BACON on the same grill as patties and hot dogs making it no longer kosher. I ordered a veggie sandwhich and they remade grilled onions and guess where they were cooked?? ON THE SAME GRILL AS MEAT!! uncleaned just cooked in I had to walk out. They are compromising entire religious communities and knowingly lying to us stating it's kosher. Not to mention the potential illness it could cause us VEGETARIANS who haven't ate meat for pretty much a lifetime!! So disappointing DO BETTER OR CHANGE YOUR MARKETING!!!! read more

Service is good, food is tasty, but it's too expensive for what you're getting. Prefer their excellent fries over In'n'Out fries.

Do NOT order ahead. Called on the order , got there 10 minutes later, sat around for another 20 minutes because they don't have a good system for tracking such orders. Happened repeatedly. If you are going to screw it up, just don't offer the service. Ps. Burger is great. Fries good read more

The food was good amazing. We waited for 15-25 minutes before we realized they gave our food to the wrong people the waiter did ask if we wanted it remain but decided it was fine. Overall ambience was alright! read more

They make a burger that is hard to beat. Did you know they make anywhere from 600-1600 burgers per day? Special thanks to Travis, super nice and helpful. read more

We finally got around to going here for a burger and fries last Sunday. Last Five Guys I went to was in Longmont when we used to go there for team lunch some times. Ya, been a long time. Not sure if it was timing or not but seemed to take a little while after we ordered, but hey, they are making everything fresh. So much better than when they take a cooked patty our of a steam drawer and slap it between a couple of buns. It was all super fresh! Great taste all around. And I got the Cajun fries like I always have and as usual there was an abundance of overflowing love at the bottom of my bag! Damn those fries are good. I don't know if I have ever been able to finish a small order on my own. I get pretty close! Someday I think I must try one of their Kosher Dogs with the Cajun fries, hmmm.... read more

Five Guys - Small burger, remember, the regular is 2 patties. - Burgers Near Me - Highlands Ranch, Colorado

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I've been here before and I do not recall it being so outrageously expensive for a mediocre fast food burger. It wasn't awful by any means but I prefer In-n-Out and Freddy's to this for a fraction of the price. read more

$17 for fries and a plain burger with no drink. It was probably was one of the most below average meals I have had. The cheese was genuine plastic and left a weird taste in your mouth afterwards, as well the fries. Don't go. read more

Did not fill up the bag with fries like how they usually do. I know they close in fifteen minutes but they can't charge the same amount if they are going to give way less.... read more

Burgers are good, fries are good, shakes are good. Staff is good. Place is clean. What else you need to know ? read more

Just ate there. I don't think that they understand the price/value relationship and what their competition is offering. $14 for a single cheeseburger and small fry. Cheeseburger was $9, fries were over $5. In my opinion Shake Shack's DOUBLE cheeseburger and fry at $14 is far better tasting and a greater value. Freddy's offers a hot, double cheeseburger with fries for $10, add a drink and their combo is under $11. I see that they are closed two days a week. Now I know why. FR. read more

I just ordered food from this place on DoorDash and it sucks! How hard is it to put bacon on 3 burgers?? It's not if your dumb employees would read the order correctly. Also got gipped on fries. Get some smarter employees. Shame. read more

We just recently went to Five Guys and I couldn't be less impressed than I am. One star is being generous for the service we got. We placed our order for two burgers and two milkshakes. We were sitting waiting for over 30 minutes before we went to ask about our order. One of the employees said "how do we keep forgetting orders" then they said they would "remake" our order. It was probably another 10 minutes before we got our order. I do not feel like they made the situation right at all. The manager was there and made no effort to correct the situation. I am not impressed and am not inclined to go back to this location. read more

So we had a horrible time getting take out a couple weeks ago. We ordered our food online and my husband left as soon as the order online was complete. He walked into complete chaos. Now, I understand that places have a bad night here and there but they literally never called out takeout orders and my husband was never acknowledged. The manager on. duty was also yelling at customers to sit down and wait for their food. Our food ended up sitting for 40 minutes and was basically inedible. We were offered a refund later in the week or they said we can just remake our order. Since this is our go to place we decided to let them remake it, which was a huge mistake. Our order was completely wrong and we didn't receive fries and this time they weren't even busy. I don't really even want to go back from now on. Plenty of places to get a burger in Highlands Ranch. read more

How in the hell does a small cheese burger cost $10. Not even in and out charges this much for a way better burger. This is an example of how Businesses are trying to rip people off by overcharging for a crappy product read more

I was having a pregnancy craving and asked my fiancé to pick up Five Guys - since when are their hamburgers $7-10 dollars!!! The little cheeseburger I ordered is good but not for $7.09! My moms bacon burger was almost $10 - what a rip off!!! To many good burgers choices to pay this much. read more

Five Guys - Burgers Near Me - Highlands Ranch, Colorado

I have heard nothing but good things about the hamburgers here. So I decided to look up the closest one to us, and we headed down to highlands ranch. This location is in the shopping center by whole foods and next to peiwei. I pull up and the parking lot is PACKED. We walk up and the whole restaurant is full. Not one table. We get in line, and there is a sign telling you where the potato's came from today to make the fries. The menu is simple. No frills. Fresh hand made patties line the flat grill and fresh cut potatoes fill the multiple friers. Hamburger or cheeseburger is about your choice, but they also have grilled cheese and hot dogs for the little ones. I tried the little cheese burger, the little cheeseburger only has one patty and the regular cheeseburger has two pattys. I wish I would've gotten the regular cheeseburger because the patty on the little burger didn't fill the whole bun, but I'll know for next time. You pick your own condiments which I really liked so then I didn't have to pick off anything I didn't want. The burger was really good! Juicy, cooked perfectly with just a hair of pink throughout . And the fresh cut fries were good as well but a little salty. My biggest concern was that they served no milkshakes!! I love a milkshake with my burger, but once again I will know to bring my own next time ;) With how many people were in this place on a Thursday I think they will be around for awhile and will be seeing me a lot as well. read more

I will say that I originally had a frustrating experience. I preordered food, the staff recognized I was there. After hanging out for about 20 min, I finally asked what the holdup was. They realized my food was just sitting there ready to go. Naturally I was pretty frustrated. This would've been a one star based on this experience. However, I have to give kudos to these young guys. They recognized their mistake and made it right. Rather than brushing it off, they took ownership of this and I respect that. read more

$17.50 for a single hamburger reg fries and a small drink. Won't be back. Their Cajun fries are good but not at this price. I could get a steak dinner for that price and probably should have read more

To be clear, it's not a 5-star restaurant. It's 5-stars in it's fighting weight. I don't know what the term is - it's not fast food and it's not a sit-down burger joint, it's somewhere in between. Everything is freshly made to order, however it only takes about four minutes from order to food-in-hand. Just enough time to get your drink (there's about 20 soda and tea choices), grab some free peanuts and check your phone. I tend to order the same thing here - a cheeseburger with a small cajun fry. It's enough for a meal and then a snack the next day. The small fries are about 5 times the size of fast-food chains and the cheeseburger is actually two patties and all the toppings you can handle. If' you haven't tried the cajun fries then you're not being very nice to yourself. The burgers are not greasy as some other people have said, it's just that they don't cook to crap out of the burgers so there's some residual fat left and it makes it juicy like they should be. The veggies are easily the freshest you'll find, especially the thick cut pickles. I love the energy in this place. I always get a genuinely warm welcome and the manager on duty usually comes around to chat for a second and see if everything is okay. The price is a bit high, but you get what you pay for. It's very large (the manager said it was one of the largest they have) so you'll have no problem finding a seat. They have lots of high tops and regular tables. read more

Five Guys - Interior is huge! - Burgers Near Me - Highlands Ranch, Colorado

This is the first time I cannot give a 5 Star rating because of the fries which are usually delicious. Tonight they must have used a different brand of potato and were not outstanding as usual. If these are going to be the regular ones then I will not order them again. However, the hamburgers were wonderful as usual. read more

Way way way too expensive. Never will return. The company MUST lower prices. A great, big burger should not cost over 3.25 French fries should not cost over 2.00 Drinks are much much too expensive. Prices are way too high.. ! ! ! Lunch cost us 29.00 for two people ! ! Boycott Five Guys.. it is way way way overpriced. We are warning you. Do not go. read more

Food is good. No sanitizer, not much precautions for Covid. When I think five guys, I love the fries, but this one has the thick fries. :/ read more

Of all the upscale burger chains..This is our go to burger place... the burgers are consistently delicious ...custom made. I really like to order the fries well done... so golden and delicious....and plentiful. Have been to other 5 Guys... consistently good. Best burger IMHO. Thanks. read more

I returned to Five Guys last week. Keeping in mind my disapproval of food prices, I wanted to take the opportunity to discuss the amazing customer service from this location. The culture of the employees and how nice and approachable they were was actually even better the Chic-a-Fila. I could not have been more impressed. Even the line cooks spoke to me and had a positive upbeat demeanor. Well done, Five Guys! read more

Five guys is AMAZING! I don't get why people complain about the price, it's SO worth every penny. Everything is ALWAYS made fresh, since you know it's made to order... if you don't want a freshly made burger go to Wendy's or something people lol. Staff is always fast and their fries are especially good extra crispy :D read more

I work at a school in Highlands Ranch. One of our awesome substitute teachers relayed an incident that he had at this Five Guys location. He is a combat veteran of Iraq. He served our country proudly and in my mind he is a hero! Anyway, he went to get a free burger for lunch on Veterans Day. The cashier yelled back to the manager, "We've got another one!". The manager rolled his eyes and reluctantly provided his PIN number for the register override. There was another veteran in line and the manager treated him in the same condescending manner! I will never eat at this location again and will encourage others to do the same! Five Guys, you are a DISGRACE! read more

Ok sitting here in 5 Guys in Highlands Ranch Colorado Chopin down on a Bacon-cheese burger and frys. It's awesome pay no heed to the negative reviews as it seems to be the past history of this franchise. I even called and spoke to the manager and asked him about the negative posts but he said that he was the new manager and that it's all improved which I do concur that it is. So get on down here and enjoy your burger at five guys. read more

Five Guys - a hamburger with a bite taken out of it - Burgers Near Me - Highlands Ranch, Colorado

Now that my wife has to avoid both gluten and soy, I appreciate Five Guys even more. They'll switch your bun to a lettuce wrap for no charge, and they take the allergy issue seriously. Plus, their fries are cooked in peanut oil rather than soybean oil, so we can even have those. Heck yeah! I've personally discovered that I like the lettuce wrap option even more than the bun, but maybe I'm weird. read more

Nothing out of the ordinary. Nice options for extra toppings, but in my opinion if you can't eat a burger and fries after they have sat for a while, you shouldn't bother eating it hot; the quality is just not there with these ingredients. Definitely doesn't compare with In 'n Out if you know what I'm talking about! This is just one step up from fast food to my tongue. Sure, it is a fun place with cool options. It all sounds good on the menu, but if you want a good burger, keep looking. On the bright side, service was great. read more

The burgers are average, you order a hamburger or a cheeseburger and it is really 2 patties, so you get something there. I ordered the "Little Fry", and you do get a brown bag full, something there too. But my biggest complaint and the reason for 2 stars is the price. Our order for $36.68 of 1 Hamburger, 1 cheeseburger (with bacon), 1 soft drink, 2 orders of Little Fries and a chocolate shake. This is on the side of "highway robbery", and they serve it all in brown paper bags! Oh I forgot to mention endless supply of peanuts, but I had to deshell them. Sorry to be blunt, but all day I kept looking at the receipt and just had to comment. read more

This is a hamburger place. If you have heard about In-N-Out, you know what I am talking here, but definitely these guys are much better. Made with juicy, tasty and tender beef patties. Start choosing from hamburger, cheeseburger, bacon hamburger or bacon cheeseburger. Add your choice of toppings from their huge free options. Toppings are added only if asked to. Fresh cut fries prepared right there. A sign telling you where potatoes are from to make the fries today. Amazing people! I will call them, the burger factory with very special touch. They rock! read more

YUM! I've been to Five Guys three times now, once when they first opened, and twice this week. The first time I was pleased, but not wowed, so that's why I didn't return for so many months. First visit: I ordered the veggie sandwich, which is just a hamburger bun filled with your choice of any of their free toppings. The toppings were fresh and plentiful, but I found the sandwich as a whole to be nothing special. It was cold and not that satisfying. I also had the Cajun style fries, and I didn't really care for them. I think it's a bit cruel to serve spicy fries at a place that doesn't offer milkshakes! Second visit: I decided to go with the grilled cheese this time- no bun with this one- just two slices of perfectly grilled bread (sourdough, I believe) with American cheese and your choice of toppings. I tried it with lettuce, tomato, onion, ketchup & mustard. Warm, cheesy goodness with plenty of fresh stuff to cut through the fat. We went with the regular fries this time and they were crispy and tasty, with a very generous portion for the price. Third visit: Had to go back; kept thinking about that grilled cheese. This time I got all the same toppings as before but added grilled mushrooms and onions, raw green peppers, and pickles. So incredibly good. In fact, I'd say this is the best vegetarian sandwich to be had in Highlands Ranch. And definitely the best $3 sandwich I've had anywhere. Right now, I'm sitting here in the middle of what's promising to be a proper blizzard and all I can think about is if I'll be able to brave the icy streets tomorrow to go to Five Guys for lunch. Mmmmmmm. read more

I first encountered Five Guys on a short trip to Maryland and attempted to try it in the morning while I was there, but they were closed. After meaning to try it for quite some time in New York, I finally got the chance to put Five Guys in my mouth back in Colorado. I had heard some really great things about this place from my friends (one even went so far as to say it's better than In-N-Out), so I was expecting a lot. I ordered a cheeseburger and some fries to get a sampling of most of the menu. I must say I was a bit let down by my burger. Not to say that it wasn't tasty, but with that much grease, it really had to be. There just wasn't anything special about it like the sauce you get at some other places (e.g. In-N-Out). The fries were quite good, but definitely pricey. This restaurant, as all Five Guys restaurants I've seen so far, has an interesting minimalist design and feels really clean. The free peanuts are quite tasty and were definitely a nice touch. This place is definitely worth a try, but I think it's a little pricey for what you get. read more

Nice large, clean, friendly Five Guys. The burgers and fries are fresh and the milkshakes are rich and creamy! Can't go wrong. My only complaint is the price, but I love the food so I will be back! read more