Hey https://www.yelp.com/biz_photos/UsEjn80nzsF4i0f0n3oB1A?select= ZbZxbWyfJ50JgvQspw3oTw&utm_sourc…read moree=ishare&utm_content=photo is a beautiful girl

Had an auto loan through Membersown a few years back. Not only did they give me the best rate, but…read morethey were super understanding in every phase of my loan. I was a college student, going through a divorce, I got remarried, had a child and went from owning my home to renting. I changed insurance companies, addresses without any hassle at all. Many life attributes, many times of struggle, and many years until this loan was closed... but MembersOwn and their staff were exceptional in every faucet. As long as I kept in contact they worked with me every.single.time. I'd pick MembersOwn for another loan every time. I've worked with multiple banks through the years and used many different banks as well and MembersOwn takes the cake. Super plus: No Pay November!!!! They realize the holidays are rough on everyone and they present all borrowers with the *option* of deferring one payment every year! Definitely miss it now!

Kiann is a class act. She kept me updated during the entire loan process. Plus she helped us get…read morethe best rate. Have sent numerous others to Kiann and we have all had the same positive experience.

Agree with the previous review. Kiann is awesome. If I need another loan, I will go to her again.read more

My wife and I met with Luke about refinancing. He did a great job explaining our options and…read moresteering us in the right direction.

I had a company take out an auto payment that was wrong and over $14K and I had help throughout the…read morewhole process getting the payment returned. I was so freaked out the I would have so many charges of insufficient funds but the team at West Gate monitored everything! Then it happened a second time where they tried to run it through a second time and because I wouldn't have dreamed it would've happened again they actually had to run a stop payment. The next team came in and took care of it. Every single one of them was so very nice and understanding. I have never worked with a bank like this before Allana, August, Delaney, Jaelyn, and Noelle... you are all my superheroes! I'd give you 10 stars if I could!! We definitely need more customer service and more businesses like this!! ~KB

West Gate Bank at 27th and Cornhusker is impressive. The Manager, Rod, has helped me in our…read morebusiness numerous times and has provided service above and beyond! He provides correct information, excellent customer service and his team is awesome with friendly attitudes and prompt service. I highly recommend West Gate Bank and Rod Hubbard for your choice in banks in Lincoln!

Easy to find right in the heart of downtown Lincoln. There…read moreare plenty of tellers and services available. It was easy to change over foreign currency to US dollars my husband had from deployment and luckily my mom had an account. Be forewarned it costs $7.50 if you have no account no matter how small the amount you need to change. But staff was super friendly!! Parking is a bit of a pain being in downtown. Which is to be expected. The building is beautiful and houses many other offices from law to jewelry.

I have had an account at Wells Fargo bank for years that required a $500 balance to avoid fees…read more recently I logged in to find my balance was around $400 because they changed the rules to require a $1500 balance. They would not refund the fees because I should have read my statements more closely where they claim to have "announced" this change. Then they told me I could avoid fees by increasing my balance to $1500 so I did that. only to find they are still taking fees out because in that first month my average balance wasn't enough based on the number of days I was above $1500. Again no interest in refunding an unfair fee that they literally told me last month I would avoid by adding this money to my account. Guess they wanted me to increase the pot they can steal from. I will be taking my money out tomorrow. fool me twice... I'm out $100.

I paid of a car loan with UBT. I cannot describe the level of unprofessional the people that work…read morethere are. They placed me on hold, and accidentally returned to the call while talking about my account and were cussing and discussing my account in ways that that definitely wouldn't have should they have known I was in the line. Depending on who you talk with, you get a different answer ever conversation. Extremely poor service. I never want to do business with them ever again.

Customer service going down hill at this location, unfortunately. Went in to replace a lost debit…read morecard. Had to wait 5 min for the only teller to finish a phone call that was seemingly not work related with an employee at a different location. After waiting for an additional 10 min, I was told the only two people (out of 10-15) in the building that could help with a new debit card would not be available for 30 more min. Not my first experience here where the customers are put on the back burner.

I have an accounting client that uses Frontier Bank. If I lived in Nebraska, it would be my bank…read moretoo. The staff is better than any other bank I've dealt with. They are helpful and caring and go above and beyond. They are awesome! Best bank ever.

Wow today we set up a checking, savings and CD account and the bank manager was awesome to work…read morewith. He was very knowledgeable. He went above and beyond with helping us out and even showing us how to do the on-line banking portion of it. We are so excited to move away from our current bank to our new relationship with union bank. We went to the Union Bank at 84th Street and Holdrege but that wasn't an option so I'm posting this here.

we have banked at Union bank for over 15 years. Have found the staff very helpful banking needs and…read moremortgage needs.

They refused to honor a legal document for power of attorney. When we tried to discuss it they…read morebecame rude and would talk over us and wouldn't let us talk.