Expensive and long waits for rides. We waited almost an hour last time we used this guy. No…read moreapology. Every time we use him he raises his rates. We switched to American Taxi. Half the price and they are on sight at O'Hare.

Prompt, smooth ride, polite, and patiently waited when the plane was late, very late. Priced…read morereasonably, too. We have used previously and couldn't be happier!

This service made my trip so less stressful ! Perfectly on time , beautiful clean, fresh car . Easy…read moreto reserve ! Driver was awesome . I felt safe and that he knew the plan . On return ride from airport , fantastic ! Right on time , same driver he's awesome ! I would totally recommend to anyone !

This is the premier limo service in the NW burbs if you want a hassle free, friendly, safe, clean,…read moreand professional experience to/from any airport in the area! Booking my ride couldn't have been easier, the driver couldn't have been more personable/friendly, and the car was super clean! Having had my fill of the "big boys" in the industry I gave these guys a try and glad I did. I'm willing to bet you will be too! Thanks for the great ride home!

The company was easy to get a hold of , communicate and book with. We got a sprinter can limo to…read morethe airport, was clean with A/C and Bluetooth radio. plenty of space , driver was on time and professional.

Been using them for years due to their fantastic customer service and professional, attentive…read moredrivers! We use Joseph Limo frequently for trips to the airport. They are on time (in fact, they're always a bit early), cars are spacious and spotless, and the drivers are friendly. Fair prices too! We're customers for life :)

I originally booked Crystal Lake Limos for my grandson's 10th birthday party. Booking was easy and…read morethe price was right for what we wanted, a transfer from the party to home. I mentioned to Saim about having to Uber from airport when I got to town. He said he could beat the price so I booked my airport transfer with him...two rides booked. We had a few hiccups prior to the day... didn't receive the confirmation email and when I did the price wasn't what I was quoted but Saim corrected everything after a few calls. First ride, airport transfer. My flight was delayed 2 hours but Saim told me not to worry my driver will track the flight and will be there whenever I landed. There is a $20 fee for airport transfers between 12am to 4am... still less than the Uber. After landing I had a text from Owais letting me know he was there and where to find him. The vehicle was an Expedition. Second ride, the surprise! There were eleven 10 year old boys that had never been in a limo and to say they were excited is an understatement. Mr. Moe, our driver, arrived on time to the pick up location and handled the excitement of the boys with grace. The ride was smooth and the boys had a blast!! From what I was told a couple of the boys were still talking about the ride a week later. My grandson has had an obsession with limos since he was three years old....I think this limo ride made turning double digits the best year ever. Please don't hesitate to book Crystal Lake Limos!

We booked for a 4AM pickup to O'Hare Airport 10 days prior to trip. Had never used them before…read more They said no need to call and confirm, they did send an email confirmation. That morning the car never showed up. I called at 4:05AM because are regular limo service was never late. They first couldn't find reservation. I gave confirmation number and they stated I cancelled 3 days prior to trip. Completely false. They never sent a cancellation email like any other service would have. Will never call them again. After your response today 3/31/20 to my yelp review. I feel the need to say you never sent a cancellation email or called cancelling ahead of time which created a huge problem for us. Our trip was prior to the Stay in Place Order by the State of Illinois, so wouldn't expect a no show from your company. Also, when I called that morning the blame was place on me cancelling not your company taking ownership of your mistake. I do appreciate the delayed honesty.

Dan drove my family early morning to the airport during spring break/TSA shut down. We were nervous…read moreabout getting to the airport in time and everyone at north shore taxi service was so helpful and flexible with our request for an even earlier pick up. Dan was on time and drove perfectly. Getting a stretch limo was a special treat for the kids and we're so thankful to everyone at North Shore Taxi for helping make the trip smooth and memorizable.

Great communication and service. Sam was our driver. He was on time to get us to airport for our…read morevery early flights and picked us up upon return at midnight. After a long day of travel, having the car set up alleviated any stress of finding our way home. We'll use them again!

Easy to book and Neil made sure we made our flight from O'Hare and texted with the exact door to…read morelook for him for return flight . Will book again in the future.

NM Private Car Service is THE ONLY service I use! The rates are always fair and I get detailed…read moreupdates before my pick ups. The cars are clean and comfortable. The drivers are all so friendly and careful. When I use NM Private Car Service I never have to worry about being picked up on time or having a comfortable car to drive me. Neil makes sure to always be contact with me so I know who my driver is and how I can contact my driver. There's no mystery with the car or concerns of safety. I've used NM Private Car Service for rides to and from O'Hare and to and from the burbs to downtown Chicago. Using this service is well worth every cent and it's so reasonable! Never will I use a different car service!

I can't say enough good things about Lisa, Rene, and this business. They're on-time, professional,…read morereasonably-priced, very nice and friendly. I depend on them to get me to O'Hare on time and to bring me home again. I give them my flight number, and they know the departure/arrival times and if my plane is delayed, etc. Rene is a good, calm driver, pleasant to speak with, and also happy to just give you your "quiet" time, if you prefer. :) Lisa is a great driver as well and also a great coordinator and communicator. I'm surprised this site doesn't have more reviews--this company is fantastic! Highly recommend Lisa and her crew for any transportation needs! Text the phone number and they'll get back to you right away.

They were easy to work with and were very professional! I would highly recommend their services.read more

Great experience. Jeff was wonderful. He was on-time for…read moreour pickup at home and our return trip from the airport. The instant messages were greatly appreciated. Will definitely use his services again.

I have used Midway O'Hare Livery Service twice now, and I will absolutely use them again for future…read moretrips. Beautiful, clean cars - and they are super responsive, communicative, organized, on time - and my favorite part... safe and responsible drivers! They seem to make safety a priority with calm, professional, level-headed driving.