Our trip was from West Dundee Illinois to Branson Mo..Jimmy Puckett our driver was so amazing! Not only did he do an excellent job driving , He was so considerate and beyond helpful to all his passengers. He helped everyone on and off the bus, held doors open (even in the pouring rain) handled everyone's luggage, even holding our carry ons so they wouldn't get wet on the pavement. We had music and movies playing and Jimmy even tolerated our singing! There is something I would request from the company ...for long trips such as ours, you need to have cup holders and trays installed!! Plus your seats are not meant for long distance trips. They were pretty uncomfortable. My 5 stars that I gave your company goes to our driver Jimmy! read more

Chicago Classic Coach - Our driver Jimmy Puckett the very best! - Bus Tours Near Me - Mount Prospect, Illinois

Went down to the Illinois university's for a trips with the bands oh my did I not get home for a while. We left the place at 8 it's only like a 2 hours drive but the bus broke. Driver Didn't say anything just sat on his phone while he "waited" for mechanic. It took 3 hours for a mechanic to come and the guy didn't even fix it then we waited an hour for a replacement bus. By the time I got home it was the next day. Got home at 4:15 am I have never been more tired but it was a decent ride. Wish it could be a little faster read more

During my parents' recent trip to Washington DC, Mr. Ken Brown was very helpful and provided amazing customer service. He was very accommodating in finding them places to eat along the way. He was mindful to park the bus as close as possible to their desired destinations for ease of entering and exiting the bus. Most of the group they traveled with consisted of elderly individuals, and a few of them had walkers. Mr. Ken Brown always made sure to have their walkers readily available when they would exit the bus. He made sure the group had breaks during the trip to stretch and find snacks. My parents greatly appreciated his kindness and sense of humor. Overall, Mr. Ken Brown did everything he could to make their trip as comfortable and enjoyable as possible. They would absolutely recommend Chicago Classic Coach for your next trip, especially with Mr. Ken Brown as your driver. read more

Our tour company used Chicago Classic Coach for our bus trip to New York City. We had a total of three drivers - two who assisted with the overnight (Elliot and Donald), and our primary driver, Arthur, who drove us the entire week. They were incredibly friendly, easy to communicate with, and professional all around. I sat in front the entire trip and felt very safe with all three drivers. Thanks for a great job! read more

Horrible driving!! A driver was behind me and totally put my two year old daughter and myself in danger! I would never recommend this company to anyone. Only reason there is one star is because you have to give a star to provide a review. read more

We had Paris as our driver for a weekend trip to St. Louis with middle schoolers and she was amazing. As good as it gets for sure! She was polite, positive, fun, courteous, safe, patient and an overall good time! They were always on time and had our best interests at heart. I would request Paris again any time!! read more

Used them for a high school marching band trip. Started the trip out by having one of the three busses that were reserved never showing up. Ended having to use our school's busses in place of the one that never showed. Horrible drivers! Very distracted by attempts to multitask while driving. Both drivers attempting to text and make phone calls while driving 70mph on the interstate. All over the road and crossing over lane markers. Our driver was incredibly rude, chastising us for not including him in our plans. Hope to never use them again. read more

I was a chaperone for the Oak Forest High School Band and Choir trip to New York City from 4/3-4/8/16 and I had to write this review because Chicago Classic Coach provided us with the 2 most fantastically professional drivers we could have ever dreamed of. We began and ended our trip with our driver, Paris. She was a very pleasant, accommodating and friendly woman who had this calmness about her that seemed very soothing and reassuring. The weather was very inclement on our trip back home- rain, wind, snow- and she brought us safely home without a hitch. Thanks so much Paris !!! Now from Ohio to New York, during our entire stay in New York and then New York back to Ohio (where we got Paris again), we were assigned a super, out-of-this-world, awesome driver named Washington. He spoke to the kids with a friendly tone yet set expectations to ensure our safety and an enjoyable trip. Washington was very interactive with all the kids, teachers and chaperones when entering or exiting the bus and during our rest stops too. He was approachable, enthusiastic and just seemed to be an all-around good guy who enjoyed what he did. His driving skills?? Killer !! We had crazy weather throughout our trip and he was on point at every turn. And in New York City?? All I can say is he is masterful !! The traffic is insane there and Washington got us through it like a warm knife in butter. We all truly loved having Washington as our driver and if it weren't for pesky rules about how many hours he is allowed to drive, we would have loved for him to stay with us the whole way home. The kids even went so far as to create songs that they sang to him as his time with us came to an end. They cheered him and applauded him and truly were sad to see him go. THANK YOU SO MUCH, WASHINGTON FOR YOUR SKILL, PROFESSIONALISM AND COMPASSION FOR ALL OF US IN OAK FOREST !! As a parent and chaperone, I couldn't have asked for better drivers than Paris and Washington. I didn't have to worry about a thing (at least while we were on the bus)! :):) A million thanks to you both !!! read more

I would DEFINITELY recommend Chicago Classic Coach! We had a large group of 46 people that needed transportation for a corporate event. The original bus company we booked failed their inspections (US Coachways) and canceled our charter less than 24 hours before the event, so we were frantically trying to find another bus company at the last minute. We called Carl (the Vice President) late Friday afternoon and he got us a bus for the following day. He said if he couldn't find a driver to work on Saturday, he would drive us himself. Well, Carl did end up driving our group and he was FANTASTIC! He gave us his cell phone number, a very fair rate, he arrived on time, and was very outgoing. I will never go anywhere else again! Thank you Carl! read more