So I met with Tom who seemed very competent. We agreed a scope of work and timescale and I paid the deposit. Tom slipped the installation by 2 days due to weather conditions which is acceptable. In the meantime I had read the reviews on this website and seen the reports on on the trading standards site all very poor and suggest that Tom is not to be trusted. He installed a new paver path at our house with included a raised step,I watched the whole job from demolition of the old path to the application of the sealer on the finished job. The job was done to specification using the correct foundation and top mix materials to provide a solid base . Apart from the slight slip in schedule the job is of an excellent quality,Tom is very responsive and answered his phone every single time I called.He responded to all requests positively left the site clean and tidy. The only reason I have not given 5 stars is the slippage in timescale which to be fair was due to weather conditions. read more

Five Star Brick Pavers - Masonry/Concrete Near Me - Sarasota, Florida

See all

I have used 5 Star Pavers 2x now to do clean/resand and seal my driveway and lanai. Excellent service and quality work. They show up early, ontime when they are scheduled, an stay till the job is done. Working with Tom was easy and they stood by the quote that was given. They are fairly priced. I would highly recommend them. Give them a try once, and you will use them forever! read more

Just had them install pavers in driveway and backyard. They added to existing pavers, did an excellent job of sowing old with new. Seamless work on the boarders and making the whole project look like it was always there. Everything was done as promised, and with an acceptable time frame. We could not be happier!!! read more

Five Star Brick Pavers - Masonry/Concrete Near Me - Sarasota, Florida

See all

Would give ZERO stars... Took a $500 deposit for a $1300+ job for a 75yr old woman (who's husband passed)... told her he'd do the job within 10days... after 3 full weeks, she had to track him down to try to find out why he never called and hadn't shown... he gave her a song and dance, promised to be out there... 2 more weeks... no word from him... she again had to track him down, cancel and demand her deposit... "ok, I'll bring it to you"... another week... they still have not returned the deposit... Within 24hrs, she will be filling a theft report with Manatee County Sheriff, along with an elder abuse financial scam complaint with the state... I will update this review as things progress... Update 8/11/21 8:45pm - company check was left by the front door... will update this review once check clears... read more

We scheduled our pavers back in July and knew we would have to wait for special colored pavers. Also had supply chain issues everywhere this past summer. We got a little impatient but it was well worth the wait. Our patio is beautiful and way beyond expectations. The installers were prompt professional and I would say artists. I would highly recommend if you are patient! read more

Five Star Brick Pavers - Wanted to add photo of patio - Masonry/Concrete Near Me - Sarasota, Florida

I am incredibly happy with my front driveway and pool deck now that they look even better than they did brand new. Five star pavers re-leveled my paver pool deck which was in serious need of repair. They had incredible attention to detail and even leveled pavers I didn't think were that bad. They pressure washed and sealed every square inch and my pool deck looks beautiful. They also had to chemically strip the front driveway which was sealed improperly previously by a different company, which took them even more time but they were willing to do it right. They finished on time and at budget. I had daily updates from the owner to know what to expect, which helped as well. I ended up getting 7 different estimates and they came in at the lower third of the price range and did a stellar job read more

Five Star Brick Pavers - Front Driveway - Masonry/Concrete Near Me - Sarasota, Florida

See all

I know Five Star Pavers had some issues during Hurricane Irma, but a lot of places did. It was a tough time. Tom, the owner, is a fair, honest person. I have been using him for various jobs (pavers in driveway, pool deck, building a wall), for the last 15 years. His crew does good work, but more important, Tom stands behind it. He fixed some things I had issues with that it turns out weren't even on the estimate. I would highly recommend them. read more

We just had five star pavers install our new brick paver driveway. The final product came out beautifully! Tom and his crew were very professional and the duration of the job was supposed to take five days and they were completed in four with a fantastic job site clean-up! read more

Five Star Brick Pavers - Masonry/Concrete Near Me - Sarasota, Florida

We live on Longboat Key and have a very large driveway that has been overcome with roots from our oak trees. We hired five star pavers to make the necessary repairs. They removed all the pavers in the affected area, removed all the roots, replaced the base with crushed concrete, compacted and reinstalled the existing pavers with a new 5-inch concrete border. Once repairs were completed they pressure cleaned and applied two coats of sealer and I have to tell you our ten year old driveway looks brand-new, we couldn't be more pleased with the outcome. Thank you five star! read more

I wish I could give Tom Borchert 0 stars! Do not use this guy! If you have and he followed though you're one of the few lucky ones! This crook owes us $1850.00 for a job he never even started! It's been a year and a half. I have every text and email he ever sent with all his lies! I still have the bad check her wrote! No money in the account! Tom has NO MORALS... stay away from this company! Trust me...you'll thank me! read more

In August of 2014 we paid them $750 as a down payment to install pavers. I called them (Tom Borchert) and emailed almost every day for several months and they came and tore up our driveway, only to never return to finish the job, now it looks AWFUL. I am afraid they are preying on the elderly to take advantage of them financially. Don't ever pay for work until it's complete and always look for reviews before having work done. Tom Borchert is SHAMELESS and I allowed him to stress me out over this for months. Lesson learned!!! read more

I am totally happy with the job 5 Star Pavers did on my driveway. The city repaved my street and so the end of my driveway was a small pond every time it rained. There were several other areas where tree roots were growing under and in spots it looked more like a roller coaster than a driveway. Tom was professional and pleasant to work with. His estimate was fair. They raised the end of the driveway, removed the intruding tree roots, power washed and sealed the pavers, and did everything promptly and satisfactorily. My 28 year old driveway looks brand new. I do not hesitate to recommend them. read more

I would have given Five Star Brick Pavers, and Tom Borchert, a zero-star rating, but this site forces a minimum rating of one star. If you are thinking of hiring Five Star Brick Pavers I strongly suggest you check them out with the Better Business Bureau, read my below review, and read what others have to say about them online. Pay attention to the bad reviews, I think you will see a pattern. I would also suggest going to https://secure.sarasotaclerk.com/Search.aspx and searching for just Five Star where you can see all the law suits that have been filed against Five Star. Keep in mind at this site that Five Star Brick Pavers, Tom Borchert and Five Star Renovations are one in the same. If you believe you have been ripped off by Tom Borchert please email me at davidjoh@comcast.net. If enough of you contact me we can go to the state, and county, licensing boards to have his contractor's license revoked. Tom called our office at approximately 2:30pm on the afternoon of May 5, 2014 asking us to perform some emergency repairs. The repairs were for an irrigation system they had damaged and he needed it done right away. We dispatched one of our Technicians and had him to the property just before 4:00pm that same day. The repairs were completed that evening and we invoiced him for the repairs. In our normal follow-up call a few days after service Tom thanked us for our quick response, said he would use us again and praised our Technician. TO DATE, OVER FOUR YEARS LATER, WE HAVE NOT BEEN PAID FOR OUR SERVICE! SprinklerWorks bent over backwards for Tom, to get him out of a jam, and that is how he thanks us. I have a saved voice mail from Tom on 7-30-14 where he states that "we will get a check right out to you". In late July of 2018 I posted several bad reviews of Five Star Brick Pavers on line. In retaliation to those reviews Tom Borchert Posted a bad review of SprinklerWorks where he made several false claims and allegations. He then had the nerve to come storming into our office screaming, cussing, yelling and making threats if we did not remove the reviews. On August 1, 2019 I sent Tom a text message where I told Tom I would accept the amount of our original invoice (less accumulated interest). He agreed to that and removed the bad review(s) and asked me to do the same. On August the 6th I replied to our text message string and told Tom I have removed the bad reviews of Five Star Brick Pavers. It is now 10 days later, and we have not received the certified check Tom promised. I suspect that Tom will again post bad reviews of SprinklerWorks online. This will be in retaliation to the bad reviews we are reposting regarding our experience with Tom Borchert and Five Star Brick Pavers. read more

Absolutely terrible company. My family paid a deposit last July, and have been strung along since. Tom has not delivered a single paver nor done any work, but keeps making promises and then not showing up or answering calls. When we asked for our deposit back, Tom claimed he had financial troubles and was unable to pay. DO NOT hire this company, he seems to do this often. read more

Five star pavers just completed our new pool deck on Siesta Key and it looks fantastic! Tom recommended silver travertine pavers in a French pattern and it really gave us the updated, modern look we were looking for. Tom was very helpful with the design layout and his crew we're very courteous and polite. The project was set to take six days and they were completed from start to finish in 5 days. We would recommend five star pavers to all our friends! read more

Job never completed. I had a contract with Tom to install pavers, the contract specifically stated demo area, (we had filled in our pool) but the edges needed to be trimmed out after we removed the coping. We paid half down in Feb with a promise to have the job done in mid March, after repeatedly being put off the pavers were finally installed the week before Easter,on March 28th, As the crew was preparing to leave I asked when the pavers would be sealed, the foreman on the job was genuinely surprised that at my request, I showed him the contract. I stood there while he spoke to Tom on the phone, Tom said they would seal them the following week. That did not happen, two weeks ago I emailed Tom he promised to have someone come out and seal the pavers that week, two weeks have gone by the pavers have not been sealed and I have not recieved a phone call, email or any contact about a sealing date. Tom is very personable when you first meet him, but he does not follow through. Pavers are still not sealed, read more

Had worked done by this company the owner didn't pay the supplier. Along with several other customers had a lien and a lawsuit filed. Talks good talk makes like he wants to take care of it but never does. Would not recommend at all. Recommend checking his Better Business rating. read more

There are people in life who prey on vulnerable people. Tom Borchert is one. Like one reviewer said, I would give him zero or negative stars, if that is possible. The difference is I am an ex exployee who has been waiting to get paid for the last 2 weeks of September. He continues to tell me he will pay me, but never does. The money he gets from a new contract is being used to either pay for material for a few jobs back or being spent at the Tavern on Main. Don't hire this headache! read more

Five Star Brick Pavers was contracted to replace defective driveway pavers. The owner Mr. Thomas Borchert insisted on a 50% deposit via check. Mr. Borchert never showed up for the scheduled start date. Several days later he finally accepted my call, apologized and rescheduled. He never showed up again. Mr. Borchert has ignored repeated refund requests. Bottom line, he stole my $750 deposit. Avoid, Avoid, Avoid....... read more

Horrible company to deal with! Took my money kept saying they would do the job and never showed up.He is a big liar! Be very careful with this company! read more

I would give this business zero stars if I could. They literally scammed us out of $2800. We put a deposit down for work that was never done. No follow up no communication and nothing but broken promises. I think the reviews here are faked- check out the BBB and you will be astonished at all of the complaints similar to ours. read more

My driveway is BEAUTIFUL. I called Tom from 5 star pavers and I have never met someone so friendly and willing to help through the process. I was amazed by how quickly the old one was removed and we could already see the progress on the new one. Would recommend to everyone in SRQ! read more

Don't hire Five Star - check out the reviews on Google and Topix - they are awful. Tom is unethical, unscrupulous, a liar and a terrible representative of the construction industry. He will not complete the job and give you a million reasons why he can't show up, finish the work, etc. Then he will simply not return your calls and you can't find him. read more

Just had Five Star install a 16x16 paver patio. Quoted on Friday, job done on Saturday. Great job, fair pricing and so far so good on the customer service aspect. We have one very small issue that we were promised would be resolved this week. I'm hopeful the service remains at this high level now that the check has cleared. At this point I would easily recommend. read more

Five Star Brick Pavers just completed our driveway and we are very satisfied with the final product. They were on time and on budget! I would highly recommend them to anyone!!! read more