Brad was kind to bring the tech talk to a level I could understand. He inspected everything from chimney to floor drains to find potential issues. What he disclosed in the thorough final report certainly influenced my decision on the house. I was impressed with the technology 5 Star has available for inspections. The price was a deal for the time and expertise he put into the comprehensive final report. -Cris K read more

The inspection was a good value and the service was fantastic. The inspector was very pleasant and thorough. Thank you!

Five star inspected a home I wish to purchase in another state. They did a great job keeping me informed complete with pictures in a very tightly way. read more

Let me start by saying we had to reschedule last minute because of the weather coming in. Five star was so helpful to move our inspection up so we would meet our deadline. Brad was our inspector and he was so kind and professional. He beat us to the house, and fully took his time the entire time we were there. We honestly weren't sure what to expect, as we were first time homebuyers, but Brad was quick to explain anything and everything that we might be looking at in the house. We received our report in 24 hours and it was just as detailed as the inspection itself. I appreciate that the detail in the report matched what Brad had told us previously. Working with Five Star was so easy, and gave us peace of mind while buying our first house. read more

We recently had a home inspection done by Brad and we are beyond impressed! From start to finish, the experience was top-notch. Brad was incredibly thorough, pointing out every detail with professionalism and expertise. He took the time to explain things in a way that was easy to understand. The report was comprehensive, with many pictures, and delivered promptly. Outstanding service, highly recommend for anyone in need of a reliable and meticulous home inspector. read more

I loved that my appointment was at 12:30 and they showed up 1/2 hour early. Even before that my neice recommended them, and once I went to their site, everything I needed from pricing and extras were clear and upfront. Not like the other guy I called who said he would drive by and give me a quote. Shannon called within 5 minutes of me inputting my info online and I knew what I was paying. As I stated above, being early for my appointment was a plus, plus and displayed professionalism in my eyes.. Brad was very thorough and even gave me a summary of his findings. The report was provided by 9 am the following day. I highly recommend Five Star Home Inspections. read more

I was recommended by my realtor to use Five Star Home Inspections for a house I'm interested in Cincinnati. Our inspector, Brad, was very helpful during the inspection pointing out a variety of things that we wouldn't see initially. He provided us updates on potential safety issues, electrical concerns, and roofing challenges. I not only recommend Five Star Home Inspections, but I recommend all home buyers get a home inspection because it can potentially save you thousands of dollars! read more

Five Star Home Inspections and their rep Shane were both excellent, and as painless as a home inspection can be. Five Star was referred to me by my agent and she was right again - it was a great experience! I showed up at the property early and Shane was already there working. He walked me around the house and explained exactly what he was doing (it doesn't help that I was asking a ton of questions). We were there for a little under 2 hours. He was very thorough and respectful of the homeowner's property as well. Got a great report, complete with pictures and illustrations, emailed to me the same day. Overall, highly recommend Five Star Home Inspections and Shane - these guys did an excellent job. read more

I hired 5 Star home inspections to inspect a house I bought in Cincinnati. I must have gotten my home inspection by the worst employee at 5 Star Inspections because he neglected to report so many severe and costly problems. Problems like mold in the attic due to shoddy construction; mold in the basement due to shoddy construction; an active leaking kitchen sink that had rotted the cabinet base; a garage door opener that didn't function properly; a finished basement that didn't meet safety requirements in building codes; and several other problems. When I complained, the owner said they only inspect for mechanical, structural, or safety issues. Everything they missed falls into one of those categories though. The owner offered a refund of the inspection cost if I signed a release form. What a joke of a company. The repairs are costing thousands of dollars. read more

Professional and thorough inspection. Joe provided clear explanations of all issues! I would definitely use them again.

Five Star recently provided our inspection for our new home in Mount Washington. Shane was prompt and available for all of my questions and took the time to clearly answer everyone of them. I definitely recommend their team! read more

Pat Richardson was my inspector. He was prompt, professional and very thorough with the inspection of a home I'm currently purchasing. Thank you Pat and 5 Star for your help! Kristi read more

Was recommended to them for my new home inspection. I felt like Shane was friendly and reliable, he did a great job and checked everything. He also gave us some pointers on how to remove the filter and things to look out for. read more

Just had a home inspection done with Five Star and Brad was fantastic. He answered all my questions, pointed things out, and provided recommendations on fixing anything that might need to be fixed. Recommendations like plumber or electrician that could be contacted to fix. Or if I could go to hardware store and buy a piece to replace on an item, things like that. Gave me information around what if I do not fox something fixed now or can wait or would just be something to handle later as no hurry for it to be addressed at current time. He was very thorough and detailed. Brad took his time and I never felt like I was asking to many questions, so made me feel comfortable with asking for examples or what if scenarios. He was great and I would highly recommend Five Star Home Inspections. Made it easy to pay online and ahead of time. You can also write a check if you want to avoid an additional fee for using a card. read more

Patvwas great. Let us stay all the way through the inspection, have us a great idea of what the house was about and thoroughly explained every part to us. Wee had our report in the time estimated and was told we could ask any questions. He was very informative, patient with our questions, and overall very helpful. read more

Our inspector, Pat was very interactive and detail oriented, he answered every question we had and even helped us with some suggestions to improve our home buying experience. Thank you five star home inspections! read more

Really thorough with the inspection. First time home buyer and I was really impressed the level of detail to which Pat inspected. I would ask for him. The report they sent back was also impressive. Pictures detailing every thing on the list. read more

Joe was a delight and did great with the inspection. He was very thorough, knowledgeable and explained everything extremely well. Had my inspection ready the same day for review. I will definitely use again and would recommend to anyone looking for an inspection before you buy! read more

Rude when we told them they couldn't start the inspection without us. Didn't even know the difference between a ac unit and furnace. Charged my credit card three times and demanded I give them my cc info over the phone. Worst inspector we have had in three separate home purchases. read more

Couldn't have asked for a smoother home inspection! We were recommended to Five Star by our realtor, and found their prices to be reasonable and scheduling very flexible. Brian met us at the house and had already been inside to prepare. He was very thorough, and took the time to explain everything he was seeing step by step. He reviewed things he might see as a major concern, as well as things we might want to fix or update down the line. We had his final report within hours! As first time home buyers, we were very nervous about the what this inspection might reveal, but can put our minds at ease after Brian's detailed report. I would absolutely recommend this company to anyone buying a home! read more

Sellers BEWARE if this is the company that is going to be doing the inspection on the home that you are selling. First off, they changed the time of the appointment (moving it up two hours) the morning of the inspection day. Then they proceeded to not come to the appointment early and they said the change in appointment was made to accommodate the termite inspector and he did not show up. They were rude when I inquired about details of the appointment times and they were poor communicators. These people did not leave the house in the same shape that they found it in. Left doors open that were closed, vent covers off, lights on that were off. Not a class act. After the inspection, the buyers came back with questions about the roof age and my paperwork was not matching up with the inspectors estimate. All and all, not very knowledgeable and not going to make up for their lack of experience with organization. Sellers beware if you have these clowns goofing around in your home for 4+ hours. When the gentleman came to pick-up the radon testing equipment, they continued to be rude. read more

These guys are a joke ..Its like they work for the realtor and not the customer..They missed a broken fridge,dishwasher, leaks in the roof,water damage seemingly everywhere..Has anyone else had problems with this outfit being too easy with their inspection? read more

Pat was actually early to our inspection and took a few moments to get acquainted with the property and myself as the potential buyer. Couldn't ask for better service read more

I called a Pillar to Post four days ago and left a message that we needed an inspection and our friend, a realtor strongly recommended them and Five Star Home Inspections. I never heard from Pillar to Post, totally exasperating and so non professional. After not hearing from them I called Five Star the next day and a very polite lady answered the phone, took all our info and sent a very knowledgeable man named Brad the following day. He spent over three hours inspecting and keeping us informed during the inspection and emailed the results that evening. I would totally recommend Five Star Home Inspections to anyone who is in search of an honest and reliable company. read more

These guys did a wonderful job on my house inspection for my potential new home. Shane was who I met on site (he was already on the roof when I got there and I was a few minutes early myself). They do recommend picking a day that you can be there so they can go over, in person, with you about the issues your new home has that they notice as being problematic not only right away but what to watch in the future . Our inspection lasted a number of hours but he was very thorough and took lots of a pictures that were then also sent to me in my report. They are resonibly priced and were able to get us in quickly as we wanted to close on the house as soon as possible. Thanks guys, I hope to be closing on my new home soon :) read more

Our realtor recommended this company to us. They were able to come out the next day and spent 3 hours doing a thorough job for us. Their rep was courteous, knowledgeable and was able to answer all our questions. Would recommend to anyone. read more

Mike was very helpful in walking us through our entire home inspection. He took his time and explained everything to our satisfaction. Would recommend! read more

Five Star Home Inspections was very informative, very friendly and very professional. I found this report to be really thorough. The pictures were very helpful. And I really like the summery page with every thing that was listed as poor condition listed together. read more

I hired Five Star for the home inspection on a house I'm buying. I arrived at the scheduled time and the inspector was already there and had gotten started. I felt the inspection was very thorough and the staff very friendly and professional. They emailed me the full inspection report with pictures later that afternoon. I was very pleased with their attention to detail, overall performance, and felt their rates were reasonable. read more

Terrible. Do not hire this service. They inspected our home in Covington. After we moved in we found that they failed to tell us that half the wiring in the house is old silk wrapped wiring. We have to spend 10s of thousands to rewire this house! He wasn't going to check the roof until I insisted. Shoddy service. Save your money and get yourself someone else. read more

Terrible, terrible, terrible. There was a light snow on the day of the inspection so the inspector did NO evaluation of the roof and still charged me full price. Half of the inspection report came from me as the inspector was oblivious. The handful of issues the house did have the inspector had NO insight as to cost of repair, what the exact issue at hand was, and whether a repair was necessary or not. For every issue, he said "Oh, well I'm not sure what's wrong with that, but you're correct it doesn't look right. I'll put it in the report. You'll have to get a specialist out here to tell you whether or not a repair is necessary." And of course, after the inspection I've tried reaching out to the inspector with a few questions pertaining to the report and he hasn't answered my emails for 10 days now. What a complete waste of $365. read more

Sellers Beware. Tried calling the inspector at the advice of my agent to try and get specifics of issues pertaining to the sale of my home. When Randy anwers the phone, he is clearly in a bar, could barely hear him. When I pressed him on specific issues, his advice was that they are not in the business to give advice on how to repair things. Hum, well then how can they effectively identify the issues. Total worthless. Stay away. read more

Five Star Inspections did a very thorough job for us, and I would recommend them to anyone!

This is the worst home inspection company. We have had to put out over 1000 in repairs. They missed a leaking stove of gas that also had a broken computer board. The garage door opener had to be replaced. Several holes in screens. Rusting storm door another one that leaks. We had to call for service on two ceiling fans and also the dishwasher. We called the owner and he was working with us and then made an offer. He sent the wrong release of claims with a different amount and wrong name. He never sent a new release and we now are contacting a lawyer. Beware of this group read more

We were recommended to use Five Star by our realtor and wish today that we had gone elsewhere or found our own. Since moving in to our home, we've discovered a plumbing issue and rotten windows. After paying Five Star nearly $500 for the inspection, we're now on the hook to shell out another $1,000 to address issues that should have been caught during the inspection by a so-called professional. When we asked them about how this could have been missed - we were blown off and told that sometimes things are overlooked. Isn't that the point of getting a "professional" to do an inspection? Highly disappointed in this company and would not recommend their services to anyone looking for an inspection. read more

Another terrible! After moving into our new home, the problems began. The inspector failed to report that all of the plumbing was completely rigged up. Both showers were leaking behind the wall and into the laundry room, the kitchen sink backed up, the pipe under the kitchen sink broke and water exploded everywhere and damaged the wood flooring. The air conditioning doesn't work at all. The furnace was leaking air and completely rigged up with inappropriate parts.This has all happened in 4 months. None of these things were noted in the inspector's report. What a waste of almost $400! Also the cost of all these repairs has been massive! I do not recommend this company! Booo, If these problems were disclosed in the report we could've negotiated to have them repaired or reconsidered our purchase. read more