My husband is retired and has physical challenges. We went in today for a pedicure for him and for me. He experienced a physical challenge and when asking for a towel to assist him both of the owners there raised their voices, refused to help and completely elevated the situation embarrassing my husband significantly. We will NEVER go back and anyone who is older should NOT trust this place to be caring and attentive. Terrible experience and so unnecessary. A simple towel would have solved the situation. If I had the option of giving a rating of ZERO or a negative 5, I certainly would! read more

I think Kimberly is her name I'm not sure but she's not good!! She half ass did my nails 2 weren't straight and it was obvious. My fingers were cut from the drill she was on SPEAKER phone while doing my nails. I asked for dip she pretty much told me no and did acrylic I really didn't understand her. Overall experience I think they need to go outta business. Me and my sister were the only ones in there she started my nails and when she told me to go wash my hands she started a pedicure and left me sitting there without being finished. read more

Five Star Nails - Look at how crooked they are - Nail Salons Near Me - Decherd, Tennessee

Had pretty good service first time I went with one of the girls that works in there, but then I go back for a fill in and I guess the man that owns it tony done them. Worst ever!!! He pulled around on my hands the whole time he was doing them. It's been exactly a week and a nail has done popped off and got another about to come off!! I don't want to select a star rating but it's making me to post it. I give zero stars!!! read more

Kimmie did a great job Very pleased with the service and how my nails came out! Did a firework on the ring finger that can easily be removed after the 4th of July. All my nails are the same length and shape, not to thick or to thin! read more

Five Star Nails - Nail Salons Near Me - Decherd, Tennessee

I have went to this nail salon for a very long time, the service has become ridiculous, the prices change every time I go it's a different price for a full set it was 65 then for a refill it was 65, how do you figure this is good business, it is not at all. If you are tired of the business you should close your doors! read more

Terrible people there, especially the man. Was down right belligerent and rude. Pedicure was just ok. Chair was uncomfortable and they kept adjusting it for their comfort. read more

I would never go there again she cut multiple fingers with the drill and the nails started lifting in a week.

I went to five star nails today and Tony did an awful job he wouldn't cut my nails shorter. He couldn't do a simple ombre and to top it off he cut my finger. I am very unsatisfied 0 out of 10 for sure. read more

He cut my toe into the quick and service was awful. The guy was too friendly with girls. read more

Five Star Nails - Nail Salons Near Me - Decherd, Tennessee

Don't go if you're in a hurry. Friend & I made appointment for 10:30 -- mani and wax for each of us. They seem to have plenty of staff for # of customers, but weren't finished w us until 12:45! Services provided were fine, but I won't return given the lack of concern for my time. read more

This is ABSOLUTELY the worst nail salon I have ever been to. I have attempted to do business here twice and have walked out extremely upset both times. They are absolutely the rudest people I have met. They do not need to be in business! What a disgrace to our town. read more

Don't go here. WORST NAIL SALON I have ever gone to - I have never written a bad review on any business but I can say after trying them not once but three times that they are consistently the worst salon ever. The experience is horrible, they are rude, make no attempt to understand or respond to your comments/asks and then to top it off my nails look terrible and are chipping by the end of the day. I tried 3 times and will never do it again. There are much better salons in the area. read more

This is the worst nail salon I have ever been to! Me and my two friends went to get our nails hands and toes done. Appointment time was at 3:30 and we did not leave till 7:00. We sat there after our pedi and watched while they did other people's nails they did not care about our time or what else we had to do. I would not recommend this place to anyone. This place should close down. We were so upset when we left. Not relaxing at all very stressful. read more