Logged into Yelp for the first time in a while and saw a notice to finish my review. Sorry 5* that it took me this long to post a review! My wife and I joke that we're five years into a six month remodel. It was pretty extensive with almost everything, down to the wiring and plumbing, changed. The house has a flat roof and we went from a BUR (tar & gravel) to a foam roof to add some insulation to the design. Love the new roof! Along with the roof change, we replaced all the flashing and gutters and hired Five Star to come out to do the gutters. It's a modern design with tall metal-clad fascia that we wanted to match gutters both in style and color. Five Star was awesome in coming up with a few design recommendations and color match. The actually matched the dark bronze for the lateral runs and matched the lighter stucco color for the downspouts. The downspouts are works of art, following a couple of beams and protrusions across the two floors of the house. We had a couple of leaks at the downspout connections and the guys were quick to come out and fix those at no extra charge. It's been about two years since they did the work and everything still looks and works great. Highly recommended after all this time. Now I need to get reviews out there for Paso Robles Plaster (pure artistry on the stucco!), Central Coast Door & Window (great to work with), Andy Sunderland (beautiful hardwood floors), TileCo in SLO (love them!), Pacific Shores Stone, Pacific Coast Kitchen and Bath, Hayward Lumber, Warnes Paints. So many cool places in SLO... read more

Five Star Rain Gutters - Before - Gutter Services Near Me - Atascadero, California

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I'm rarely this frustrated. I cannot get these people to call me back. My husband noticed that when they installed our gutters, there was a mistake made in leveling the gutters, so that when it rains, it doesn't flow properly. It's an easy fix, but they won't come back to fix it. We've been trying to call for weeks. We leave messages; they call us and tell us that they need to call us back once they sort out their schedule, and then don't call back again. I would not recommend this company, because when they make an error, they will not fix it for you. read more

Easy to work with. Professional, clean arrived on time. Pricing was discounted for cash payment. Awesome! Gutters is their business so let them do their thing. I dont know anything about Gutters, just that we needed them on our house. asked some contractor friends and they all said call Five Star- so i did. Could not be happier. Super simple across the board, and the gutters look great. The crew left zero trace that they were working at our property. Friendly family people. We will for sure use this company again. read more

This is a late shout out; the work was done in the Fall of 2022. We are so glad that we went with Five Star Gutters! They delivered what they promised (and a bit more) very neatly. The installation stood up to the high winds and hard rains we have had in the past two winters. Bravo! read more

well, must be nice not to be able to call anybody back you have enough business. Good for you I won't call them again it's a waste of my energy and time call somebody else tru teem calls you right back. read more

I would not recommend, they are not punctual and do not show up to scheduled appointment times and take advantage of people who are not as knowledgeable about the field. read more

Great customer service and awesome local business. I'm happy with my gutter install and will use them again!

Incredibly efficient and personable. Great communications from staff, estimator, and work crew. We plan to have regular service after our initial repair and cleaning. read more

We had Five star gutters put new gutters and downspouts in and they look great. They were color matched perfectly to our house and work awesome. They had the old ones taken down and new ones up in a timely matter as well. read more

Five Star Rain Gutters - New downspouts - Gutter Services Near Me - Atascadero, California

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Highly recommended after a competitive estimate and good communication from the office. Work was completed by the on time arrival of an experienced professional team of installers. read more

A very flakey company. I setup a measure in mid-December which went off without a hitch. Since then it has been crickets. I was told the install would be the second or third week in January. The first of February came so I called, was told that there was a delay and my install should be the next week. Now it is the end of February and no call, text, or email saying, "we are sorry for the delay". It has been nothing but silence. My job is quite small so I assume that it isn't important to this company. They must be harvesting only the big jobs which make the most money and the little guy is thrown on the back burner until further notice. I have since found another company which came out, measured and installed in a 3 day period and did an amazing job! Five Star Gutters needs to be renamed One Star Gutters unless you have a big money making job for them. Shame on them! read more

They honor their appointment times from getting an estimate to the day of installation. They are a busy company but fast in their responses. Their staff are all friendly, especially Dave Jr. who sustains an amazing & positive attitude! Highly recommend! read more

I'm altering my review after expressing my concerns with the recent work performed on my gutters. Initially, the guys left me a mess of muck to clean up along with screens that were reinstalled crooked and bent. Ron was concerned with my negative experience and offered a partial refund of what I paid. I really appreciate his customer service and plan to have the crew back out for a future quote. read more

Dave and his team did an excellent job on my gutters yesterday. I can't believe what a difference this makes to the look of my house. Done in less than 3 hours and the color is perfect read more

Never showed up for scheduled appointment. Called and was not given a reason as to why the estimator never showed up other than they were busy. Rescheduled appointment to give them another chance and the estimator showed up very late. After I received the estimate I called the next week to schedule the repairs and was told that the estimator was on vacation and never turned in his paperwork. Horrible customer service. No follow up. No communication. They just don't care. read more

After waiting over a month for an appointment I was finally excited to get a cost estimate for gutters. I received no confirmation call the day before and no one responded to my phone calls or emails to confirm the appointment for 10am was still on. On the day of, no one showed up at 10am. At 11:45am Dave Senior did show up and did a lengthy assessment, further delaying the plans I had postponed while he was late. He then stated he would have a cost estimate within a week. After three weeks of hearing nothing I finally sent an email regarding my dissatisfaction and STILL had no reply. I have now gone almost the entire rainy season without gutters because I mistakingly put my trust in this company. read more

I had the best experience possible with 5 Star Rain Gutters at my home in Paso Robles . I needed the the leaders and gutters that down spouted in back of the house ,to be connected to the ones in the front ,allowing the water to drain down the hillside ,and not pool on the back patio. Five Star was out there quickly , and ordered house matching colors for the gutters. Within a week of the order arriving ,they were back to do an excellent job ,solving my problem. Melissa in their office was spectacular with her timely communication, and paying attention to all the details . I was out of town when the work was completed ,and received photos on my phone ,of every part of the job. So thank you Melissa ,and 5 Star for a job well done read more

I was very upset when I found out that this company tried to rip off my grandmother. I own several companies that has used this company before and have always had great experience, up until this issue. My grandmother hired them to install an additional rain gutter. They came out and gave her a bid to install and to clean out the other gutters. They did what they were hired to do, then they tried to get an additional $385 for the cleaning which only took them an hour to do. She refused to pay the additional amount because it was clear on the bid it was just an additional $40 to clean them. They claim she read it wrong. So they have been calling and harassing her. My mother found out and called them up and gave them a piece of her mind. She told them to give her a call back. They have not. I will never use them again or recommend them. How dare they try to rip off a senior citizen. read more

UPDATE: Daniel must have been having a bad day. All my subsequent interactions with 5-Star have been pleasant, helpful, and informative. I'll be getting our repair done very soon. Thanks! ORIGINAL: I called this morning to request an estimate and Daniel was so rude over the phone I won't be calling them back. "We have over 50 calls a day", "It will be a long time before you can even get an estimate", "I need to get back to the other 2 calls I have waiting". Gosh, I'm sorry I wanted to pay you for your services! Don't waste your time. read more

They did a great job, but in the end I paid $975 for what ended up being about an hours worth of work. Yes, there were a couple guys, but when you do the math, (labor and materials), I don't think it adds up very well. I guess I'm in the wrong business! read more

5Star did a relatively minor job for us, replacing a portion of our gutters and reconfigured a downspout in the front of the house. I was pleased with the work done, which met the budget provided, and the job was completed on time, with no hassles. In fact one of ht guys pointed out a potential problem with flashing on a section of our roof that is not easily seen. This lead us to contact a roofer, which I am in the process of doing. So the 5-Star crew performed above my expectations, and certainly pleased us with their professionalism. Thanks Guys! George - Morro Bay read more

Showed up on time and did a good job on the gutters, however, the install crew: (a) left a piece of sharp scrap in the yard that my kid could have cut herself with (but thankfully did not), (b) left expended chewing tobacco on my patio, and (c) one dude dropped a deuce in my bathroom and basically crushed the whole house for a bit. Need to get a hold of the install crew. read more

In the world of contractors and builders, delays, sub par work and no shows are unfortunately common but not with Five Star. One call and the estimator showed up on time. The quote was fair and they scheduled the work and completed it as promised. I'd use them again and would highly recommend them. read more

I've used Five Star Raingutters ever since I have lived on the Central Coast, for gutter repair and new gutter installation. They are always very responsive and work with me on scheduling. Most recently I had them do some repairs, cleaning & modifications on gutter system at our current house. They matched the color really well for the modification and did the best job they could with cleaning, considering there was still a lot of standing water at the time they came, and muck in the gutters is difficult to scoop out and get it all when there is standing water. I had to call them back for 1 downspout that was leaking at a seam and they took care of it but I did have to wait almost two weeks. It's a very busy time of the year for them! read more

I have had excellent work from 5 star on many previous project. Currently I have been waiting over a month for 2 bids from them, slow response is their weak point read more

The folks at five star did our entire house's gutters. The end product is great. They did a nice job and at a good price (I believe the best price in the county). They came recommended to me from a friend and I would recommend them as well. A few important notes. First, don't call in the middle of the rainy season and expect to get gutters right away. They're booked solid because they do a good job but be prepared and call them before the season. It also takes some time to build the gutters. Dave is very knowledgable and his crews were on time and thorough. I misguided them on a section and they were perfectly happy to come out the next week and redo it for me so it would be done the right way. read more

5 Star is your go-to for rain gutters. I just built a house in Atascadero. They came in and did all the gutters. The work was quick and flawless. Later; an oak tree fell on my house! The rain gutter was torn away from the facia board and smashed to bits! I immediately called 5 Star. They came right out, made the repair, and at a fare and reasonable price. Their customer service lady is a sweetheart too! So nice and very helpful on the phone. read more

5 Star did a great job on our gutters. We did have to wait a long time for them to get to our job, but once our turn was up, they did good work. They are a very busy company for a reason. If you can get on the schedule and wait, they are an excellent choice. read more

Five StarRain Guters did a good job on an installation and then later on repairs after somebody crushed the gutter.

Hard to get on their schedule cause they are always so busy. Some details were left undone at the end of the job, but when called they returned to complete. Always good work. I will definitely continue to call them for my gutter needs. read more

I have to say that Five Star Rain Gutters was definitely 5 stars for sure. Everyone there is friendly and willing to go the extra mile. Melissa was great! She made sure everything was set from the estimate to the scheduling of the install. They got the estimate done quick and I had told them that I'd call them with it was time to install. After my roof and fascia boards were replaced, I called them back to schedule a day to have them install the gutters. From that call, they were able to come out in 10 days! Wow! That's fast! The installers arrived exactly on time. Andy (the foreman) was fantastic. Before they started, he took me around the house and showed me exactly what was planned per estimate. He was spot on. He said they would finish up at 3:30 p.m. and sure enough, he was spot on again. They installed the gutters, downspouts, gutter screens and it all looks 5 star beautiful! Cleanup was 5 star, and they even went and cleaned off any smudges from gutters making the gutters sparkle. The guys did a fantastic job and I would highly recommend them to do your rain gutters. Did I mention they were very quite on the roof and property. No stomping on the roof which I really appreciated since it was a new roof. I did observed them carefully walking on my roof. Thanks Five Star Rain Gutters! read more

If you use these guys, give yourself a month lead-time for installation and MAKE SURE you quadruple-check everything is correct when the crew arrives. After over a month wait to get gutters installed, the crew showed up today and put up the wrong color. So much for their excuse the long wait was because they had to special order our color and then they installed basic white. What a disappointment. read more

Brian P. What ever you do stay clear of hiring this company for your rain gutter repairs. I had a 3 foot section of my rain gutter that was damaged and needed repaired. Aaron came out and gave me an estimate of $235,00 dollars, for a job that might take them 15 minutes at best, the price way over inflated. I told Aaron I wanted the same gauge of gutter (.032) as was already installed on my house. Aaron told me that would be a problem because they only sell the heavier gauge gutter in 250 foot lengths. I went online when he left and found out he lied to me and that Guttersupply.com sells the same gauge gutter I have in 10 foot lengths for a $1.72 a foot. Aaron told me he would check his shop area and call me and let me know if he had a piece of .032 gutter laying around otherwise all he could install was the thinner gauge .026 rain gutter, I never heard from him again; what poor customer service from this guy. If you don't want ripped off don't hire Five Star Rain Gutters. Unfortunately I had to give them a one star rating. read more

The front office was efficient and professional when I called to make an appointment. They came out and took a look at my gutters while I was at work and provided me with a reasonable estimate. I haven't moved forward with replacement yet but will definitely use them when the time is right. read more

Installed gutters across the back section of our home. The crew was friendly, efficient and didn't leave any mess behind. They even came back out and helped us tie the gutters into a rain barrel system. We were very happy with the price and looking forward to having them install more across the front of our home. read more

Had them come out the end of last year and everything seemed great until we had rain. I have one downspout that leaks and Aaron has been out at least 4 times and he keeps fixing the same area and never seems to be able to stop leak. Have called and asked for someone else but still Aaron is there. I used to be able to talk to Melissa and she would make sure whom every she sent new how to take care of this situation. I just what a whole new down spout and no one will help me, none of the others leak. Why is this so hard to fix? read more

Love the look of the gutters and the fast and efficient workers. They were also very quiet and clean. They did their thing, left no mess, and the result looks great. I would recommend them to anyone who needs gutters and downspouts. read more

I was not pleased with the value I received. After arriving for the gutter repair appointment, I was informed that the fee to come out is $125 in addition to $125 to reinstall a six foot section of sagging gutter. It took fifteen minutes. I had to ask for the holes to be filled. I had to ask for extra bolts to secure and prevent future sagging. I would not recommend this company. Hire a handyman instead. read more

Five star did a fine job on the gutters for our whole house. Their workmanship was excellent. My only issue was the long wait for installation with very little communication. We were not sure when they were coming. The rain gutters just apeared. Even with this issue, we would use them again. read more

Very responsive with real good workmanship, friendly attitudes and good prices.