The guy who runs this company is unreliable. Booked an appt for an estimate. He didn't show up or…read morecall. When I phoned him, he said he was working (it sounded like he was eating lunch), and would come that evening. No show again, and no phone call to say he wasn't coming. I ended up hiring another company. If you like unreliable service. hire this guy.

From the owner: Moving made easy! Whether you’re relocating within Calgary or heading out of province, we’ve got…read moreyou covered. Our expert movers handle everything from packing to safe delivery, ensuring a stress-free move every step of the way. Professional, reliable, and always on time—let us take the heavy lifting off your hand

My mother booked this company to ship a piano to me back in September, 2025…read more They do not attempt to communicate with you. When we call or email asking for updates, we get lies. "Mike" tells us he's been trying to communicate, so he receives calls, texts, and emails from us that get through, but if he does pick up the phone, he says he's been calling, but no one answers. This is an obvious lie. All phones register numbers of rejected calls, and we have lists of numbers that are blocked. Their phone numbers are not blocked, and there is no record of an attempted call from this company. So it's all either lies, or just shows that he is completely incompetent. He has our phone numbers, and has talked, but somehow he can't dial us back? It's now the verge of January 2026, and I have no idea if we'll ever see my mother's piano again.

"The people that came for my move weren't experienced, they were unprofessional, they were non-stop…read morearguing, and the move ended up costing me way more than expected. I was extremely disappointed in the service and wouldn't recommend or use their services again. If you decide to use these movers, make sure you get an exact quote beforehand." After posting this review, the company reached out--not to apologize or make things right--but to argue about my experience. Nothing was ever rectified. To make matters worse, they later commented that they had no record of me and even requested the review be removed. First, perhaps you should consider requesting cash only from clients; that way, you might have a clearer understanding of who is or isn't in your records. Second, you should take the time to review how much a person was overcharged due to pure negligence and recognize how that kind of service can impact your business long term. Take care of people. Repeat and referral business is everything. Finally, send movers who are professional, experienced, and capable of representing your company in a way that builds trust--not damages it.

Dimmy and his guys were wonderful, worked hard and got everything moved with no damage at all…read more Even when we discovered a wasp nest by our front door, they still kept working getting stuff ready while we got rid of the nest. I would recommend anytime.

From the owner: Need help with an upcoming move? Home To Home Moving Calgary is a family owned and operated…read morebusiness that provides reliable local and long distance moving and packing services for residential and commercial clients.

These people moved my sister from one apartment to another apartment in the city ! Approximate 6…read morehour job . 2 guys. one was drinking alcohol on the job ! Reeked of alcohol . so now we are worried about the furniture being moved . They did not know how to move a sofa out yet they just got the love seat out ! Damaged the wall which my sister now has to pay for repairs. I told them to lift the sofa upright !! duh!! Somehow they lost her tall up standing lamp?? When we got to the new place we had people come up to us asking who smells of alcohol ! We were very embarrassed. In the end they charged her an extra $100 for renting the rental truck which was not disclosed in the beginning. And no receipt or invoice ! They were both very polite but I would not call them professional movers . Did not see any damage to anything except lost her tall lamp and some rugs !

From the owner: Cheapest rates in town. Trust that your belongings will arrive safely to their destination. We aim…read moreto please. Very accommodating.

While the 2 men were polite and arrived on time. It went down from there. 2 bedroom, 763 sq ft…read moreapartment. They arrived at 11:30 am on time. They completed loading and pulled away at 4:37. When I reached out to the person who booked, they offered to send another 2 men at no additional cost. I made it clear I was not paying more then the 8 hours max i was qouted. My new place was a 10 minute walk away. They arrived, found parking and began unloading at 5:38. We had missed my reserved elevator at this point and had to make do. At 8:20 i began assisting with unloading boxes (I'm a 51 year old woman). At 8:45 the person who booked this (Mo) walked in all smiles. Excuses were made for why it wasn't his guys fault. I "had too much stuff." I "didn't have an elevator booked." He was "nice enough to come down and help. " He "didn't have to do that." The move was finally completed at 9:20 pm. 9 hours and 50 minutes. No accountability. No urgency. Inefficient. Dismissive of women. I paid $1092 for a move that cost me $757 last time.

Move Masters crew provided excellent service for my recent move to Airdrie. The crew did a…read morewonderful job. They were punctual, and professional, and took great care of my belongings. I highly recommend them to anyone in need of a dependable moving company.

DO NOT use this company. I spent over 4200 on my move (including 13 months storage) and I'm being…read moreghosted by the owner, Adam Berg. Issues include overcharging, damages, and missing items including my mattress. I am severely handicapped and left without one until resolved. My property was pulled out of storage and delivered to my new home August 2, they were almost 5 hours late, no one answering the phone. Items were damaged, furniture scratched, soft items with yellow water staining, boxes and bags torn or broken. The move in was just over and hour, they tried to charge me for 1 extra hour before arriving and after, $909, after quoting $650-825 over the phone. It took less time than he quoted. My mattress and multiple other items were not delivered, but I was promised they saw them at the warehouse and we're going right back for them. The owner was on the phone directing his team to leave for the next job instead. I had the word of the man delivering. I was pushed to pay or the clock would keep ticking (and charging) until I did. It is August 15th and no word from Adam Berg or anyone else at Red Mile. My items have yet to be delivered, over charges for having to sort through my items that were mixed with another customers were not addressed. Additional time at the warehouse and at my house were charged. Phone calls, emails, Facebook, Kijiji, Google, etc ads we're going up but no response to my requests for contact on any platform. I tried driving to all three addresses I found online, two only post codes, and could not find them. I now see he changes the address on each ad. I had requested the address when I sent my items to storage last year and was given an address that does not exist. He had assured me his storage was insured and now I doubt that. I followed their terms and conditions and filed a complaint within 3 days, I still have no response 2 weeks later. I am severely handicapped and they left me without a place to sleep, and I cannot afford to replace those items after being charged for their additional time and the move. I DO NOT recommend using them, and have filed official complaints with the BBB.

I called Red Mile, spoke with Adam and he advised me that my move would be approximately 4 hours…read morewith 2 men. Since I have used Red Mile with every move since 2006 and refereed many many friends and co-workers he offered me a reduced rate. I was happy with that. Two movers and a 17 foot truck. Discounted rate for this options was $89 per hour plus one hour travel time. 2-3 hours we would have a 3-4 hour bill or a price range of $267 - $356!! Perfect!!! Wanting to minimize how long I would be out doors, chose to go with 3 men instead of 2. Got a new quote and it would be 26$ or so more an hour. Two guys showed up not 3, no one bothered to call me to let me know that there had been a change, I had to ask them why only two, he could not find a sitter, We are dealing with a crises medically so I totally got that. Back story..5 years ago they moved me from a one bedroom to a two bedroom condo, using an elevator that was not reserved - 4 hour move. I did suffer some damage it was minimal and just replace the part that was lost. Jumping forward...Same content, same furniture, same moving company with an elevator that was reserved..took 6.5 hours. Towards the end additional men showed up, asked why they were here, they advised that my movers were supposed to be helping them with another move. I was grateful because I was now concerned how high this supposed 4 hour move would cost me. One of them actually remembered me because they were one of the amazing duo that moved me the last time. I want it notedj that my current movers were wonderful, very professional, amiable, polite, courteous, very helpful and even offered to place 2 boxed in the front of the vehicle because there was no room in the back . Issue is the lack of speed and them stating that the slates were already lose, they were not but I dont really care about that, bit of epoxy or contact cement will fix that. My greatest issue is with Adam's response to my emailed concern. Adam identifies as the owner of Red Mile Movers in a previous review. I sent him an email, was polite precise, admitted to keeping the movers waiting for 20 minutes while I went to the bank. Instead of acknowledging my concerns he sent me statistics, justifications, and excuses, commenting that he sent me his best movers. I really dont care about all that. All I wanted from him was to have him acknowledge that my move went waaaay to long, potentially refund part of my cost, why he could not take a moment to call me to tell me that my 3rd mover could not make it. A good customer service gesture would have been to simply acknowledge my concerns period!!! I got none of the above, instead he offered my friend 10% of her move. How does that compensate me? From my personal experience I would strongly suggest you choose another moving company. Owner will treat you with absolute indifference! Adam I will never recommend your company to another co-worker, stranger or friend again. I figure you got an extra 200 from me, good for you, you will loose even more with the amount of people I would have continued to send your way.