Saved my life in 2007. I had mersa in my left lung. Miracle I survived. Dr Chappel was there. Best…read moreasthma doctor in my opinion.

Dr.Chappel is a rare kind of physician -- the kind who still puts people before profit. In a time…read morewhen reportedly over 77% of physicians now practice within corporate or hospital‑owned systems -- a trend well‑documented by investigative journalists -- he stands among the last truly independent pulmonary specialists. Remaining independent today takes remarkable resolve: resisting financial pressure, carrying the full responsibility of running a practice, and choosing patient‑centered care over corporate demands. You feel it in the way he listens, the care he takes, and the integrity behind every decision. Anyone lucky enough to know him -- or to be under his care -- quickly realizes how exceptional he truly is.

Dr. Rashid Shafiq has been my Mom's lung doctor for several years. He has gone above and beyond…read morefor her. She now lives with me and I can call for an appointment and he always manages to work her in his schedule. He has done extensive research to help with her issues and worked with our insurance and medicare in order for her to receive the best medication she could possibly receive. He even calls us to check on her. You will not find a more intelligent, caring and down to earth doctor anywhere. i highly recommend him and if I could I would give him a 100 stars. My Mom is 92 and by God's grace, prayer and Dr.Shafiq I am blessed to still have her

My experience here has always been good. I have sleep apnea, they know sleep apnea. The sleep…read morestudy is done on-prem and the staff is comforting and professional. The are on time when I have an appointment, and I have had nothing but good experiences with the doctor. Not much else to write, the doctor knows his patients and the staff is friendly. They are also conveniently located in Allen.

This place and the office staff is so frustrating to work with. Before your appointment they have…read moreyou fill out a comprehensive allergy form, after filling mine out I continued to get texts reminding me to fill it out. My appt was scheduled for 2pm, and I got a reminder text the day before for a 2:30 appt. Assuming I wrote it on the calendar wrong I called to confirm, the woman on the phone told me my forms were complete and confirmed my 2:30 time. Arriving at 2:30 I was told my time was at 2pm, and that the consultation time and allergy test time was scheduled differently. When I asked why the woman on the phone confirmed the later time without informing of the correct earlier time I was just told "oh, that's just a call center, we were going to call you and see why you were late but we got busy checking people in" I couldn't be rescheduled later that day for the actual skin test, which was frustrating after being off of allergy medication to prepare for it and having constant reactions, so I asked to be rescheduled the following day at a location closer to my home, however I tried to clarify if it would work as my insurance requires PCP referrals, the receptionist told me that I didn't need a referral even after being shown the insurance card saying "referrals required". I was rescheduled For the following day, and then called by THAT location saying I needed a referral. I was then rescheduled for the next day at the original Allen location. Upon arrival at my appointment, on time this time, I was asked why I was rescheduled again and was told "you shouldn't have been because you don't need referrals" and then asked to fill out the paperwork that I had already been told I had completed. I was then sent to Quest diagnostics to complete labs, and I had been given the incorrect paperwork and was unable to even do the blood test to tell me what I was allergic to. Complete waste of time trying to work with this office.

I've been coming to see Dr.Santilli for years and he is kind and listens well. I'm allergist is…read morequite a bit of things through out the year and we are working on getting me to a point that my symptoms are manageable.

Dr. Nebor is exceptional and knowledgeable, the nurse practitioners are also exceptional and…read morecaring. Unfortunately, the back office staff has chosen to bring shame to an otherwise prestigious Dr's office. After more than 2.5 weeks of trying to get them to fill out a pre-authorization they apparently have grown tired of my 2 times a week follow-up and have made the decision to only inform me that "it has been denied" when i asked for evidence of the pre-authorization form being submitted I was told "It was only done on phone calls". Upon calling CVS Caremark, they confirmed what i suspected "they never filled out the paperwork, they never called". The back office staff has zero accountability and has no concern of the impact to the patients who abruptly have to miss several weeks of doses. Dr. Nebor deserves better support staff!

Wonderful Doctor! 5 Stars All The Way. Took the time to know my medical history. Very detailed…read morequantifiable information testing done. Was able to quickly identify my issues and plan of health care. Within 5 mins of leaving practice I already was notified of next month's appointment and my Rx was called in to my pharmacy. He arranged for a third party to call me which they did within an hour. I was a new patient an onboarding forms were easy to use and submit. The entire staff was professional, helpful and caring in regards to my health care. Everyone kept me informed from the front desk receptionist, respiratory therapist, Dr. Anthony Nebor, Billing, etc. Top Notch!

Dr. Moore is a good doctor, but his medical assistant and staff are completely unprofessional and…read moreextremely rude. They refused to let me speak to Dr. Moore over the phone after I requested a call back from him, and denied refills on my rescue and steroid inhalers until I come in for a second visit this year. I was just in there in July of this year, and they want me to come in again 4 months later before they will allow refills. This is exactly what's wrong with the healthcare system - they hold medications hostage unless you pay for another office visit - within the same year! Completely unacceptable.

If you have Medicare, don't bother calling! The person who answered the phone was beyond rude!read more

This is a review specifically for the office personal Avely Garcia. She was horribly unprofessional…read moreand rude to me and makes the whole office look bad. First, she failed to notify me before my appointment that they hadn't received pre auth. A few minutes before my appointment, she told me to call my doctor and get it for her or I can come back another time. She agreed that the staff should have done that before hand but didnt take ownership and call herself. I told her I've taken off a whole day off work for this and should have been notified in advance if they didnt get the information needed. She said I can be seen and just pay my copay and then get my doctor to date it for today and I wouldnt be responsible for anything other than my copay. I asked her if I can have in writing that I am only responsible for my copay. She muttered "unbelievable" under her breath and did a big eye roll. Said yes, she'll put it in writing that I dont owe anything other than the copay. I waited patiently for her to write it and then she rudely waived me away and said she'd do it in a minute. So then I'm seen. The med assistant and doctor were very nice. I come out to pay and ask for the note. Different office staff writes me a note staying I am personally responsible for the entire bill regardless of if insurance pays for it. I said no, the other office staff said she wrote me a note saying that I am only responsible for my portion, not out of pocket fees, since they didnt notify me that they didnt get the pre auth and that I wouldn't have been seen otherwise. She tells me to go talk to her. So I go back out to the full waiting room and ask Miss Garcia for the note. She starts denying that she ever said she would give me a note. She condescendingly tells me Im an adult and need to take care of pre auth myself (even though she already admitted to me it was their fault not getting the pre auth ahead of time). She then raises her voice at me and is like "you want a note!? fine heres your note!" Starts angrily scribbly something on a receipt paper and shoves her scribbles at me. I calmly tell her I can't read her writing, what does it say. She combatively says im not reading it to you. I said please I can't read your writing what does it say. She stars back at me full mean girl expression not answering me. I said you're being very unprofessional to me please tell me what it says. Then she starts shouting at me you want me to pay your copay for you?? Fine ill pay your copay for you myself! I'll pay your copay for you myself!" over and over. I'm standing there speechless in a completely full waiting room embarrassed for this person and frustrating to 100%. Another staff person comes out because Miss Garcia was making such a scene and calls me back in the hallway. Makes me stand in line for a fourth time now just to tell me she wont be giving me a note. I had to have someone else read Miss Garcia's hand written note and it says "I Avely Garcia PT is aware that an auth is needed to be seen. If auth not levied pt is aware insurance will not pay. I did not tell ps she is not responsible. This is in her ins she should know her benefits." So Miss Garcia lied directly to my face twice, shouted at me multiple times, waisted hours of my time while I tried to do her job making calls and doubled down on her bad behavior when I gave her multiple opportunities to make it right. Additionally, I received my confirmation email for my second appointment and she booked me at a location over an hour away instead of the same location which is where I'm being seen. Just all around incredibly rude, unnecessary, and incompetent front office staff.

Dr Kabel review…read more Everyone in this office are so kind and thoughtful. Dr Kable in particular was very impressive. She was extremely competent & thorough (as one would expect) but what surprised me most was her incredible empathy and "EQ". She takes time to share how she develops her diagnosis, which is crucial to the informed patient. The root of "doctor" is the Latin word docēre which means "to teach"....and Dr Kable exemplifies the very best attributes of a caregiver in whom anyone would be comfortable placing their full confidence.

Agree with previous poster Lance. Poor record keeping. Poor educated diagnosis. Doctor Rahman loves…read moreto talk over you and treat you like you don't know your own health. He likes pinning things on you that are pure fake labels. Will not be returning.

Wish I had something nice to say, but I don't. The staff is not very educated. Taking my business…read moreelsewhere

Dr. Silver is one of the best doctors I have ever visited. he has been treating my daughter with…read moreasthma and VCD, and was so thorough in his initial examination that we were with him for a little over 3 hours... (actually with him, the doctor) that entire time. He takes the time to ask questions, explain so that you have an understanding about what is going on. This is a doctor that you feel like you are his only patient. We have quickly seen results with our daughters breathing, while we are still working on getting the right formulation of treatment, her numbers have dramatically improved in a very short amount of time. you won't be disappointed, he is simply the best!

Dr. Richard Silver is an excellent pediatric pulmonologist with over 30 years of experience in the…read morefield. He is very good with kids of all ages and he even treats adults sometimes. My kids have been going to him since they were 2 years old and they are very comfortable with him and his staff. He recently opened a beautiful new office in Frisco and also has an office in Plano. It is worth the drive to go see him because he has a wealth of knowledge when it comes asthma.