1. Fix Masters

    1. Fix Masters

    0

    Highland Park, IL

    Fix Masters

    5.0 (4 reviews)
    Closed 8:00 am - 8:00 pm

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    Services - Fix Masters

    Furniture disassembly

    Carpenters

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    2 years ago

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    3 years ago

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    2 years ago

    They installed our Ring doorbell today! Timely service and reasonable! Highly recommend!

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    Kim J.

    Thank you so much Linda. Glad we can help. Call anytime!

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    2 years ago

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    Kim J.

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    Fixer

    Fixer

    (462 reviews)

    I have used Fixer for various handyman tasks - hanging a heavy mirror on a plaster wall, changing…read moreout a tricky light fixture, and removing old tile and drywall in a bathroom. Every Fixer I've had was on-time, super friendly, and made sure to clean up well afterwards. If you need basic work done, either because it's an awkward job, messy, or you just don't feel like watching YouTube to figure it out, Fixer is an easy solution. As a condo owner, I also appreciate that they are bonded and insured.

    I was absolutely ecstatic to find out that Fixer had new owners and the company would live on. The…read morehandiman I worked with a couple of years ago was great, and their team came in handy for research on other projects. I recommended Fixer often (until I found out the company closed). I could not be more disappointed in the company's policy and concierges now. Although Fixer charges at least $150 more than six other estimates I got, I kept thinking, "But I know their work. I should just pay the higher rate." I was still hesitating because even their higher estimate sounded like it could increase based on the reason for the repair. When I read the Terms & Conditions policy on their website, there was nothing about a warranty on there. I decided to move on and seriously talk to the other six contractors who were contacting me. But the concierge followed up about my original request. I explained that the company having no warranty made me nervous because I could end up stuck paying for a job that needs to be redone. They heard me out and agreed to a one-year warranty as long as it was their workmanship. Although I still winced at the invoice just linking to their website where they could change the terms again any time they felt like it, I seriously considered them again. They confirmed that they would not match the price of one of the six contractors (who I decided not to work with because his LLC and invoice was sketchy). Fast forward to ONE DAY LATER and me realizing I could fix one repair myself (after speaking with another homeowner) and completing it yesterday evening. I decided to go ahead and hire them for the other, more-involved job. If the job was more expensive, so be it. At least I knew it would be with a company I could trust. And somehow, even though I agreed to THEIR higher rate and the potential that it could be higher, they backtracked on their own warranty agreement. It's like I'm being punished for having the audacity to shop around for cheaper contractors and having the wherewithal to fix one repair by myself. Shame on me, I suppose. After a bunch of back and forth and them backtracking on their own DOCUMENTED price that I'd already sent to the insurance company, I threw in the towel. I will hire someone else. I'm not about to beg a company to pay them. I miss Old Fixer. New Fixer leaves much to be desired.

    Put My Stupid Thing Together - The only problem with an upside down drawer is gravity.

    Put My Stupid Thing Together

    (12 reviews)

    Very professional…read more I hired him to put together a baker's rack purchased from Amazon. Negotiating the time and price was easy, and the price was reasonable. Then he came when he said he would, did what he said he would while I worked from home upstairs. Took a little longer than expected, but in the bounds of a reasonable estimate, and no upcharge. All in all, I'm very satisfied, and would hire again for similar sized jobs.

    We hired them to assemble a sewing cutting table and Reese and his helper were clearly out of their…read moreleague. After talking to the manufacturer we have now realized they installed the two panels that form the side of the drawers upside down. In hindsight, you'd think the fact that the top drawer would only fit in upside down would have been their first clue. They actually left that drawer in the cabinet like that, the other three drawers on the floor because they're unable to be inserted. Instead of realizing their mistake they just tried to get the drawers to fit, damaging all of the drawer runners in the process. So now we have to pay for new drawer runners and for someone knowledgeable to disassemble the entire table, install the new runners, reverse those two panels, and then reassemble the entire table properly. They were also extremely unprofessional, both swearing like truck drivers downstairs while we had guests, rather than telling us they were running into problems with the assembly. Maybe they could handle a simple piece of IKEA furniture, but DO NOT let them touch any expensive pieces!

    Fix Masters - furnitureassembly - Updated September 2026

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