Seraei just came to assess our dishwasher and washing machine. He gave some great tips on how to…read moreget rid of the sewer smell coming from our washing machine & determined the issue with our dishwasher. He was friendly, knowledgable and worked quickly. Thank you for a great exoerience - we're moving forward with the repair he recommended!

Wow. There are (4) Yelp pages for this business…read more One in Valencia, One in Northridge, Pasadena and one in Canyon Country. When I was looking on Yelp originally I was looking at recommended companies based on my search for appliance repair while creating a project. The Valencia company profile is the one that I saw. The reviews were excellent. And the company was the nicest of the other three that I reached out to. They were very upfront with there is a $65 fee just to come out and take a look. The gentleman who arrived was extremely nice, very personable. But that can also work against you as a customer. I was in the middle of work. And at the same time, my sons were all coming home. So I'm a busy mom. I don't have time to babysit when I have an expert come out to repair something in my home. And I also don't have time to have to side eye someone and make sure they're not taking advantage of me. And low-key throughout this entire visit I felt that. When he walks in my home how nice my home is and notably cool it was inside compared to the scorch of summer outside. Appreciated but that convo rolled into mention of my AC bill being expensive/high. Of course it is. That's a second assessment (to me) of what price range he's looking to put me in. From the gate, he went on to tell me how I have the BMW of dryers. That off the rip let me know that I'd already been assessed. My thought, how is this the BMW of dryers when it's as old as a 2006 per the receipt. I didn't want to even tell this gentleman that I have a whole business surrounding appliance installation and delivery.. I kept it to myself. He talks so fast and with a heavy accent when it comes to explaining to me what's wrong with the dryer. But when it came down to him explaining to me thoroughly and clearly what was wrong with my dryer, I was left uncertain of what was wrong (it wasn't clear) and anxious. He took the dryer apart. The dryer did not have a power issue at all. But I saw him take a small fuse to start my dryer up (or check a current). The dryer didn't have a problem with the drum. My dryer's issue was that it was no longer producing heat. The gentleman points to an area of the dryer (once it's opened) and told me that it was broken. And that he was gonna charge me I believe the original price may have been 500 something. He came down from that to 450. I immediately felt ripped off. Then he goes into telling me how I need to keep my lint trap clean. Mind you. I'm a person who grew up with a very strict parent who would punish me if I did not have that lint trap cleaned. So my traumas ensure that that lint trap does not get crazy and it was not crazy when he came. We were in disbelief that the dryer wasn't drying so we just kept running it over and over again so the little bit of lint that was in the trap had zero to do with why the dryer was not drying. Again, another point I did not feel it necessary to have to explain at that point ( to me ) he was just trying to find reason to pile up more fees. Now here I am looking at my receipt. He charged me $50 for a cleaning charge?!! I did not ask him to clean a doggon thing! His service fee alone was $350!! The part, he charged me $50, which I'm also gonna post a picture of how much the part cost in fairness. The part OEM is no more than $70. $70 plus the $65 fee to come out plus a service fee and tax would have been acceptable. Not $450 and he didn't even leave the broken part. Definitely do your research prior to. And be sure you're paying attention when the service team is there otherwise you will get GOT.

They do a great job very communicative and responsive! David is a star. He repaired my oven and…read morewasher. Communicates well always gives you a heads up I ask because I have a dog and she likes to help so I put her outside ahead of time.

David was very responsive and was at my home for an ice maker investigation. He was able to get…read morethe part the next day and the following day was able to install it first thing in the morning. He explained everything including what to expect as far as when the ice production would being. He was polite, professional and knowledgeable and I would absolutely use him again and refer him to anyone.

Big Al's is the BEST!! Super quick response time, amazing customer service, great customer service,…read moreand affordable pricing. Our GE washing machine stopped draining. We were referred to Big Al's and reached out via text. He quickly responded and schedule a time the next day to come due a diagnostic. He showed up on time, was super friendly, walked me through the potential issues. He first checked the drain filter to make sure that wasn't the issue. He cleaned that and then tested the washer again. He determined that the drain pump was bad as you could hear it humming and not actually pumping. He had the correct pump in his truck for my model of washer and was able to repair it on the spot. Before he started the repair he told me exactly how much it would cost, including parts & labor. He even looked up how much a new replacement washer (same make and model) is going for so I could make an informed decision about repairing or buying a new one. Once he finished the repair, he ran the washer to insure it was working properly and draining correctly. We couldn't be happier with the entire experience! I highly recommend Big Al's for all your appliances needs & repairs!

Had Big Al come by to service my dryer exhaust after seeing his instagram videos…read more Would happily have them come back. They called and let me know they were on their way, and were very responsive on yelp as well. When they arrived, They were courteous, quick, knowledgeable and clean! He and his crew finished the job and provided education on dryer operations, how to keep it running efficiently, and recommended maintenance timelines. Hav recommended him and his team to all neighbors. Thanks for coming by

can't see enough good about the company if you're lucky enough to get Dimitri to stop by you're in…read moregood hands Not the first time I've used them great value for the money they will extend the life of anything they put their hands on

I submitted a project request for clothes dryer repair and I received a response from Santa Clarita…read moreAppliance Repair right away. I explained that the dryer was working (still drying)but was operating louder than before. They explained that's it's a $69 inspection fee that goes toward the repairs if I decide to move forward with them. We scheduled an appointment window for 2 days later due to my availability. Technician Dimitri showed up on time, introduced himself and began to check the machine. He confirmed that the dryer was still producing heat and disassembled the dryer. He showed me that one of the rollers was wobbly and needed to be replaced. He offered his recommendations and provided different prices depending on my choice. No pressure from Dimitri, we agreed on the scope of the job and the price and he proceeded to replace the parts that we discussed.

I had a great experience with Quick & Pro Appliance Repair. From the moment I reached out late in…read morethe afternoon, they responded right away and scheduled me for the very next day. The technician, Edmon, was punctual, professional, and very knowledgeable. I explained what I thought was wrong with my washer, and he quickly confirmed it was the lid lock and fixed it right away. He worked efficiently and got everything done fast. Everyone I communicated with was friendly and helpful, and the whole process was smooth from start to finish. The pricing was very reasonable, especially for how quickly they came out. As a parent, having a working washer is a necessity, and I really appreciated how fast they were able to help. I'm very satisfied and would highly recommend them to anyone needing fast and reliable appliance repair.

I needed to have a dishwasher installed in my home and was referred to Quick & Pro Appliance Repair…read moreby a friend. After contacting them, Gary came out to do the installation. He was friendly, professional, and had a great attitude. There was a complication removing my existing dishwasher, but Gary was able to find a solution and get the job done. I was very pleased with the quality of their service, their prompt response, and their professionalism. I would definitely use Quick & Pro Appliance Repair again for any future appliance installation or repair needs.

We had a very angry dryer that was shrieking loudly and were in desperate need of a good and…read moretrustworthy repair company. That's when we located Adams Brothers on yelp, the reviews were great so we setup an appointment and Mike came out today, he's punctual, professional, knowledgeable and very fair. Did I mentioned he fixed the dryer within 20mins, We now have a great appliance repair company that we trust. Thanks Mike

I contacted the company for help with a washer that what clunking. I was asked to provide a video…read more Having done so, he provided his opinion etc as well as offering an actual visit to further diagnose. We decided to go with a new washer, as we had problems with the glass top (shattered). I appreciated the up front communication, honesty and prompt response. I will definitely keep this company in mind for future issues with my appliances! Refreshing to know there are still SOME venders with integrity, a rarity these days!