From start to finish, a stellar experience with Fjelland Floors.
One thing we hadn't really taken a close look at when we bought our house was the condition of our carpeting. We wish we had -- before we moved in -- because it really needed replacement. There were areas of heavy wear, stains of unknown origin left by the previous owners, and it was really in pretty sorry shape.
Finally acknowledging that we really DID need to get new carpet, we started shopping around. We checked out the big box stores. We checked out the other local outlets. And after getting some quotes, we decided on Fjelland Floors. Turns out we did it right.
The first thing you notice when you walk into their showroom (if you're lucky) is Walter. He's the Official Shop Dog. He's sweet and well, professional. As in a Professional Shop Dog. He's really sweet!
And then we met the humans who run Fjelland Floors. Burke and Ryan were professional and very knowledgeable, making our carpet selection an easy process. We knew when the materials would arrive, when the installation would take place, and communication throughout was good.
And I want to add a big 10-Star review for the gentlemen who installed our new carpet. Rich and Richard were on time. They were professional and attentive to all those pesky details. They were clean in their habits, easy to communicate with and a pleasure to have doing the work. They not only installed our new carpet BEAUTIFULLY, they made sure to clean up after themselves. They are people who care about the quality of the job they did; they double-checked themselves to make sure they didn't miss a detail. I'd hire these two gentlemen again without hesitation.
All in all, a wonderful thing. Our new carpet is plush and beautiful. We feel like instead of walking a tack strip at the transitions from carpet to hardwood, we're walking on clouds. We're very happy with the materials, the installation, and the overall service we received. Thank You, Fjelland Floors! read more