I came in at 4:30pm because I'm pregnant and had bleeding. I sat in the wait room for two hours and…read morewhen I finally got a room in the back I sat for another two hours. They did blood work.... said it would take 30 mins but it took over two and half. There was a random nurse who wasn't assigned on multiple occasions who came in my room without knocking to grab stuff out of the cabinets. I didn't leave till after midnight and the only person who was nice and personable was the front desk guy. Horrible place, slowest hospital I've ever been to when I just wanted to know if my baby was okay ....

CHI General Surgeon Office at the Flage Memorial Hospital is pitiful. The office staff is arrogant…read moreand unprofessional. While the doctors themselves try to perform their profession the office staff itself is highly unfriendly, arrogant, unprofessional, and does not listen to its patients. My strong recommendation is: avoid "CHI Saint Joseph Health" and in particular the CHI General Surgeon Office at the Flage Memorial Hospital like the plaque.

I have never left a review before and hate that I'm leaving a negative one but OH MY JESUS!...this…read morelady. Now before I tell you what went wrong I want to start off by saying that I came to come to this practice because I have heard great things and know that there are good doctors there. I have several friends that go there, none have seen Dr. Folmar. She was to only one available and not booked out for weeks when I made the appointment. I figured that she would be just as good. So, I have a teenage daughter and she's in High School. When she started dating and got her first real boyfriend, we had a talk. Me and my daughter have a great relationship and I let her know that I would never judge or think badly of her if she felt like she wanted, and was ready to have sex. I was a teenager at one time, I did, my friends did too and I understand. I let her know that if she does chooses to make that choice, please be safe and think it though, that she didn't need to feel ashamed and that she could come to me and ask me anything... Now I wasn't saying it's okay to go be a hussy or anything like that. I just didn't want her to be scared to talk to me. She told me that she had not had sex and was not ready but when she was, she would tell me. I asked her if she thought it would be a good idea to go ahead and start birth control? I told her that sometimes it's not always planned and now that she was dating someone she really liked it would be smart to be prepared for if and when that day comes. She agreed and we talked about the different kinds of birth control. She didn't want to be bothered with remembering to take a pill every day and nether did I. I told her about other options and she liked the idea of the bar that is inserted in the arm because it last up to three years. Now I have no clue if she has or hasn't I just know what she's told me. I just know that there's a good chance that this will happen at one point in high school so I'm trying to be smart about it. So I make the appointment. The first thing she does is take a pregnancy test. Then the doctor comes in the room, says test is negative and ask why are we there. As soon as start to talk she barks at me and said I wasn't asking you. I want to hear it from her.....Well alrighty then. I could tell that she had made my daughter a little nervous with her charm and finely tuned bedside manner. My daughter tried her best to tell her why we were there and said that she had not been sexual active before. The women kept questioning her about it and then turn to me and asked had she had sex? I had, had all I could take at that point and became upset. I told her that I didn't think my daughter was a liar and even if she was to embarrassed to say it, why interrogate her??? she said BECAUSE IF SHE'S NOT HAVING SEX WHY ARE YOU HERE? My heart starts beating faster. I can feel the heat on my neck and I had to say a little prayer that Jesus would help me not act like a fool. I should have got up and left and I deeply regret that I didn't. WHY DIDN'T I LEAVE?! I had already taken the day off, she had to be cheeked out of school. Before She gets the bar put in her arm I tell the doctor that I had gotten the depo shot one time and had a bad reaction to it. Is this anything like the depo and what are the chances of that happening? She all but rolled her eyes at me. The woman talk to me with such a nasty attitude. Like I was some kind of moron for asking. When we were done I paid my copay. Then I get a bill for $800. My insurance didn't cover it! Three days after the visit my daughter starts to bleed. One week goes by, two weeks. By the third week I called the office back. The lady at the desk said the nurse would call me back. I don't hear back. Three days go by, I call back. The nurse calls me back the next day and said that the doctor said if its bad go to the hospital. I said WHAT!? Soooo she doesn't want to deal with it, let it be the hospitals problem??? The nurse tells me to wait and if it didn't stop in another week call back. Well It didn't. I go though the same thing trying to get the doctor to respond so that the nurse can call me back after their consultation. When the nurse does call back she said we can have it removed in 6 months. I've asked the receptionist, please, for the love of God let us see another doctor and she said sorry, that I couldn't. I have tried calling other doctor's offices and they have all told me that they can't do anything and won't take the bar out because I need to see the doctor who put it in. We are now on month 5 and she's still bleeding. I have considered cutting her arm and removing it my self but that has its dangers too. The doctor will not see us, will not call us back and I all we can do is wait. I'm very concerned about my daughter. She's weak and sleeps all the time. I don't like this waiting game and don't think it's healthy.

Unfortunately had to go to the Emergency Room and I dreaded waiting forever in the lobby to be seen…read morewith others, but I was the only one there when I arrived and as soon as I handed in the paperwork I was called back to be seen in a private room (no table with only a curtain between them like the shows). The staff were knowledgeable and was a "good" visit with treatment and preparation for follow-up care with my primary doctor and off I went! Definitely a good place to go if you find yourself in the position you need an OR.

if I could give zero stars I would. My son was seen recently in the ER by Dr Ryan Powel. My son (20…read moreyrs old) threw out his back unloading a truck at one of his 2 jobs!! He couldn't move, was stiff as a board and nothing was helping. He has been seeing his primary for chronic back pain ( family history). He needed something to help him loosen his back muscles. An ER visit a week prior he found relief with Dilaudid. This provider refused to give him any kind of a harder medication for his pain to give him relief. instead gave him a lidocaine patch ( which he wrote my son refused) a steroid injection which like my son told him wouldn't help and tramadol which again my son said he has had in the past and wouldn't work. We left a complaint there due to be forgotten and not checked in on, not being heard.. but then this provider wrote on my son's visit summary " drug seeking behavior ". This is outlandish and off base!! My son was in a lot of pain and seeing him suffer and not get the help needed, made me feel helpless! How dare he! Why because my son is 20 and should be in great health!! Talk about stereotyping and being judgmental. My son was not cared for, Not heard and was stereotyped for his age. My kid does not have a drug seeking behavior, he needed help!! I filed another complaint with the physician administration!! I'm pissed

Called the same day, and they got me in as a walk in. I needed a rapid test after testing positive…read morefor antibodies for both tests. They suggested a test be safe. Swab is quick, test takes 20-25 minutes. Will update when I finish. Love the wait in car option and text options. So pleased with the service provided here. They are kind and educate you. Very pleased, and best of all I am negative!

This has got to have been the worst experience I have ever had in my whole life. The provider was…read morevery unprofessional. Employee that came in was not pleasant at all. I see why it is closing. I will inform friends and family of this treatment! When they don't have a clue they sure let the patient know how incompetent they are.

The clinic was not crowded when I arrived 10 minutes early for my appointment, as I was told to do…read moreupon registering for a time slot. I subsequently had to wait an hour longer to be seen, despite the waiting room being empty for the last half hour of it. When I was eventually called back, my nurse was rude & condescending to me about my desire to get tested for strep while having been diagnosed with Covid a few days prior. She rolled her eyes at me and said "I guess I'll test you", and as I suspected, I tested positive for strep. Another reminder to trust your gut over unnecessarily dubious medical professionals! The nurse practitioner who delivered my results was very kind and helpful, but given the rest of my experience there, I will definitely not be returning.

Fast and Friendly service! This is our 2nd time here (one time it was me and now my husband) both…read moretime were excellent experience. There was no wait time, other than us filling out the typical paper work. Today was Doctor Shannon Woods , she was friendly and asked lots of question about my husband condition. Nurse came and explain our medication step by step before we left. The facility was very clean. Will recommend this clinic!