The clinic was not crowded when I arrived 10 minutes early for my appointment, as I was told to do…read moreupon registering for a time slot. I subsequently had to wait an hour longer to be seen, despite the waiting room being empty for the last half hour of it. When I was eventually called back, my nurse was rude & condescending to me about my desire to get tested for strep while having been diagnosed with Covid a few days prior. She rolled her eyes at me and said "I guess I'll test you", and as I suspected, I tested positive for strep. Another reminder to trust your gut over unnecessarily dubious medical professionals! The nurse practitioner who delivered my results was very kind and helpful, but given the rest of my experience there, I will definitely not be returning.

Fast and Friendly service! This is our 2nd time here (one time it was me and now my husband) both…read moretime were excellent experience. There was no wait time, other than us filling out the typical paper work. Today was Doctor Shannon Woods , she was friendly and asked lots of question about my husband condition. Nurse came and explain our medication step by step before we left. The facility was very clean. Will recommend this clinic!

This is the work urgent care I've been to in Louisville. I've seen Dr. Blair more than once and his…read morebedside manner is terrible. He comes across like he hates his job, does the absolute bare minimum, and even misdiagnosed me (probably because he didn't listen to anything I said). I went to another urgent care right after leaving this location and they laughed at what he diagnosed me with.

Would not recommend. My son was gushing out blood from a deep cut on his hand and we arrived at…read more3:45 and waited an hour. We contained the bleeding with pressure. The staff seemed nice but, Definetly nothing urgent about this urgent care center. We finally got back there and two nurses cleaned his wound and said the doctor will need to see him. The doctor comes in 30 mins later, inspects it and tells me I could do this here but I'm going to send you to the emergency ... when I got to nortons kids hospital, they said they Definetly had the means of doing it at the urgent care, especially him being a teenager and not moving around a lot. Do not recommend this place.

I just recently visited here after a long shift at work. I hadn't been feeling well for the past…read moreweek and decided to come here since it was not far from my workplace (and open past 8pm). This building has an ambulance only entrance and another entrance in the back. They do have metal detectors and do bag searches if you bring bag/purse in. My keys were held because I had pepper spray attached to it. Going to the front desk it moved quickly beings I have a mybaptist chart. I was taken to a room and triaged quickly. It did take some time to be seen by a provider. I was seen by RN for vitals and to be swabbed for Covid/Flu and strep. After that seen by registration. It did take some time to be seen by a provider. Once seen an initial exam was done and my swab results all came back negative. I was prescribed some strong cough medicine and went to nearest 24 hour pharmacy. When checking out, that's when I had to pay my co-pay vs paying up front. I did get my keys back and checking the time. I was there for only over an hour. I read other reviews where people waited longer. I guess it depends on how many people are there and if you're there for urgent care/ER visit. ER is 24/7 Urgent care 7a-9p. I had an excellent experience and couldn't ask for better quality of care. I'd definitely come back here.

Urgent care 7a-9p. ER 24 hrs, 7 days wk. Excellent quality…read moreof care. They determine what you need. X-rays, CT scans, IVs, etc!!! So many helpful staff. Everyone that comes and goes wants to know if we need anything or help with anything. All labs results, X-rays, etc.... right there!! We are so fortunate to have this type facility near our home. Appreciate all the outstanding staff and the professional care given. The minute you step into the waiting room/reception, you feel comfort and assurance that you selected the best facility to handle your issues. Thank you!!

The outside seating and the wonderful staff make this an unbelievable! The owner goes above and…read morebeyond! I eat here everytime I come into town. I eat there 3-4 every time I'm there! I love it!

The doctor is very knowledgeable and friendly. She takes the time to thoroughly explain conditions…read moreand medicines.

Mary Nancy Fuller, APRN…read more The Nurse Practitioner on staff is excellent. She treated me like a patient and a person simultaneously. She exudes the values every medical professional should have. Empathy, professionalism, and experience. She has a very calm and caring demeanor that helped put me at ease. Love her!

From the owner: We offer a variety of primary and walk-in care services in several locations to serve you. All are…read moredepartments of either Ephraim McDowell Regional Medical Center, Ephraim McDowell Fort Logan Hospital or Ephraim McDowell James B. Haggin Hospital.

Words cannot express how satisfied I am with the care and attention I've received here. I have…read moretried multiple offices in Bardstown, and surrounding areas, and have never experienced the care I have received from Tonya and Olivia. Every place I have been to only heard the reason for my visit, these ladies actually listened. This means so much to a patient. They collaborate with you for the best solution possible and care for your well-being. The office staff is second to none under Tonya's leadership. It is not a "get and go" office. They open their doors to building a relationship with their patients. I truly hope the best for this office and HIGHLY recommend anyone who has experienced the lack of attention I have from previous healthcare offices.

From the owner: Urgent Care Allergy Shots…read moreWound Care DOT and Sports Physicals Drug Testing and Lab Work Injections Minor Injuries Illnesses Primary Care Services: Olivia Stivers, APRN Work Injuries Location Facts: Across the Street From Parkway Baptist Church

My grandma came to this hospital due to an emergency and the doctors are so lazy they didn't even…read moreclean a wound that was real dirty. we found out that their was still leaves, dirt and grass still under the skin that was already tore over half way off which they should have done their job but they didn't and they never will! it's more than just a cut and they couldn't do their job and clean my grandma up properly. They better hope it does not get infected then we can prove that this hospital didn't do their job and then their will be a big law suit! We will be figuring out where to report this hospital this hospital should be shut down!!!!!!!!!! This hospital should not be open right now they do not know what they are doing at all if you have an emergency please go to another hospital if you don't then you will not be getting treated properly! I can't believe this, it's so unreal! Trump needs to start going after these hospitals that don't care about their patients! I cannot believe they letted my grandma leave in such bad condition such a shame and guess what they got paid for it when they should have not!! I will be blasting this hospital out everywhere including all my racing buddy's so that the truth about this hospital gets spread out to everyone in Kentucky and around Kentucky. I will make sure people know not to come here!!!!!! Karma will come back to this hospital and it will hit hard!

I've been to too many hospitals in my life lol, and of course when you check into the emergency…read moreroom, expect and wait based on personnel for any hospital. Be it this experience was different, sure the wait was awful, but anyone and not just me that needed anything, those nurses made sure to something for any request they could fulfill in that moment. many patients approachEd the desk, asking simply for medication while they wait, and like I said they did that and many others, they did their job and they did it really well. Once they figured out everything and I was able to be seen, they took care of me and I felt like family to strangers in company. Shout out to Katlyn, and making sure I was in the loop of what to do going forward, I felt very comfortable handling myself from this experience. I really appreciated the time they took to take care of me, I hope they all have a Merry Christmas and a Happy new year!!

Spent 3 hours here. Waited in a waiting room with nobody else waiting for over an hour, waited in…read morethe room I got called back into for over 2 hours in total. This was not due to a high volume of patients. After being sick for a week without improving they give me a flu and covid test (that they charged $500 for) and say just take some mucinex and go home basically. For this I received a bill totaling over $1,100. Unethical and should be illegal.

In & out in less than an hour. Front desk reception wasn't great, but otherwise everything pretty…read morestandard. Apparently they have an option for online check-in beforehand.

I had a pleasant experience here at this fast pace, urgent care when I need to be seen that day…read more The receptionist was nice. The doctor herself was also pleasant and helped me out and give me the correct medicine I needed.

Came in with bleeding finger had to sign in while my hand was gushing blood and had to give my…read morecredit card even though I didn't have a co pay. The RN was nice but she did reach into a trash can with her gloves to grab something and kept those gloves on to treat my open wound. The NP used lidocaine 3 times unsuccessfully and told me she did not want to treat me and recommended I go to the ER because she could see bone. The ER looked at my cut, said the skin had died from waiting too long, but no bone visible, they cleaned my skin and wrapped my finger and sent me home within 20 minutes.

Excellent staff and PA. I am on vacation from Florida and as it turns out I had a UTI, and a fever…read moreof 103 degrees. They immediately gave me Tylenol for the fever and then an antibiotic shot. After about an hour I started to feel better. They recommended I go to a hospital for an IV, but I refused and they gave me Cipro and told me to drink plenty of fluids. My fever has broke and my BP is back to normal. If I lived here they would be my primary doctor, which they have a family practice next door. Excellent Doctors and excellent staffs are hard to come by, but if you need medical attention in the area, I could not recommend them higher!

I would give it a zero if I could. My wife waited 45 minutes with terrible back pain to be seen…read moreonly to be told to go to the ER after being called back. The only bright spot was the receptionist who was polite and efficient. They also called back another patient that arrived well after us. Definitely not "urgent" care.