Had the best experience ever at the flagship car wash here in Purcellville. Everyone I met here was super friendly and kind and went over and above to provide the best service possible! The truck I brought was filthy and hadn't been washed in YEARS! Gabe and James cleaned her right up and brought so much beauty to the old truck! They were both so energetic, optimistic, kind, and went over and above! I will absolutely be coming back to this location and I'll be telling all my friends and family how amazing this place is! Best flag ship car wash hands down! Super impressed with these folks and the value this location provides. I am actually now a member after this service. read more

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This place sucks. They have one person who dries the vehicle after the main wash and they do the WORST JOB. They never dry the car fully and leave water spots everywhere. Hahaha what a joke. read more

I usually really like Flagship carwashes and stop in when I can, so I stopped in here when I saw it near a place I was visiting recently. The service here is on the slow side, which would be fine if they were taking their time to do a great job cleaning my truck, but when I got it back and saw the wheels still had brake dust all over them and the wheel wells were just as dirty as when I came in, I wasn't happy with the money spent. Definitely not worth it. read more

DO NOT come to this car wash place if you care about your car!!! Their employees are incredibly rude, they broke my friend's windshield wiper, didn't apologize once and refused to give us a refund for the car wash or reimburse for the repair. They are so careless and unapologetic. Save your money and ur car! read more

Flagship Carwash - Broken windshield wiper - Car Wash Near Me - Purcellville, Virginia

2/14/2026 - Absolute horrible interior cleaning . They must have done a light wipedown or used extremely poor cleaning solutions. Car floormats still white from the salt. Can not belive the team cleaning thought it was acceptable. Recommend only spend your money on the car wash, not the interior cleaning. Someone at corporate should audit this service. Absolutely must do better. read more

I am a member and hate going to Purcellville. They are the slowest by far with getting you in and out. There time frames are never even close, you can always double to triple what they say. Staff seems annoyed when you get tire shine, which is included in my package. When I get inside done, I always go to One Loudoun, much better service read more

They do a terrible job on the interior. I have been a regular for a long time but will not return. I just left and my car seats still have dog hair on the fabric part and the carpet wasn't touched with a vacuum, the mats were just hosed off. Dash and steering wheel are dusty, marks on the glove compartment and door were not cleaned. it's like they did the windows and rinsed the mats. They rushed and weren't even busy. read more

They took down the pricing. The big board before you drive in is now just some generic ad for the business. The only way to find out the prices of the services is to drive into the queue. Is this some kind of sales tactic "trapping customers"? Low class and dishonest. This was a conscious decision and there's no other reason to do this. They never provided good service anyway, I'd say 90% of the time my car wasn't fully cleaned and need some extra attention afterwards and if they're hiding prices now, I'm done with them. read more

Customer service could be better, they don't make you feel welcomed at all, after you're done getting you're car washed they don't take time to fully dry you're car after, & the waiting room is so colddd. knowing people have to sit in there waiting is crazy, & also even the interior cleaning, it's not the best what so ever, they took 5 mins cleaning my car. employees looked like they didn't wanna be there. read more

Machine broke down about 3/4 of the way through the wash. The kid told me to drive off and my tire popped because of that. They are now refusing to pay for the damage to my tire. Don't go read more

Typically in and out within 15 min. Staff welcoming and thorough. I lost something and emailed them and they responded immediately. Only issue is the waiting area but I believe this is due to renovations. read more

They run their machines at too high of a pressure. Been braking stuff off cars for years. The amount of times I have had to replace wipers for customers thanks to them, while it's great for my business, it leaves a bad impression. Hope they fix the issue read more

Had car cleaned up today here. Very happy with the crew and the job that was done! I'll be back!

Worst car wash EVER. I payed $39 for a complete service. 1. Had to wait 30 minutes to get it cleaned. 2. They didn't dry the car. Which left spots in everywhere. 3. They forgot to clean my mats. Had to tell them to do it. 4. Forgot to clean the truck and had to tell them to do it. I will never come here again. read more

On Friday March 15th I took my 2021 BMW X7 m50i to the Flagship location in Purcellville, VA. I ran the vehicle through the automated wash and was greeted coming out of the tunnel by employee waiving his hands at me and pointing at my windshield. The car washing machines ripped off my drivers side wiper blade during the wash process. Once the wash was completed and I drove out 4 employees shut down the machines and proceeded to look for my wiper blade in the wash tunnel. While I watched them I noticed them picking up various parts and trim off of the ground that had broken off of other cars. License plates large pieces of trim etc. Once I inspected what was a nearly showroom perfect $100,000 car that I've had for only a month I noticed that the blade came off with such force that it hit my hood and put a dent/dimple in the hood where it made impact. I'll not only have to cover cost the of a new wiper blade but more importantly need to find a repair option for the dent in the hood. I would tell anyone who has a luxury car, particularly an SUV or truck stay away from this flagship location. I've since been told that this is a common problem at this location as the machines may not be calibrated or aligned properly. Flagship if you care about your customers, please reply to this comment with some sort of remedy to the damage you've caused. read more

Worst car wash I have ever been to. Use to be pretty good till Flagship took over. Cut way back on the suds and rinse. Came home and dirt was streaking down the side. Was not very dirty to begin with but needed a bath. Had to detail the car myself. Definitely not worth the cost read more

Not one to complain, but I went here despite the one star reviews. But I must say, stay away. Wasn't expecting a great cleaning with going through the Tunney, but it was worse than expected. The 2 teenagers were spraying each other at the entrance. And my car is not very clean at all, pretty disappointed. Not worth the money. Will not be returning. read more

Really hate that you took away the ability to use the vacuums...yet the price of our membership is still the same. That was the main reason for my unlimited plan. Only convenience is that you guys are in town. I will soon be canceling my membership. Truly disappointed. read more

My car is 4 years old, so you know it had a few scratches and dings. I asked for a wash and complete detail inside and out. My car now looks like it just rolled off the showroom floor, it is as clean and shiny as new. I highly recommend Flagship Purcellville!!! read more

The auto-wash machine did a decent job, but I paid for the Flagship wash and they did almost nothing to the inside of my car. When they gave me back the car, there was a light coat of dust on everything; chips of something or maybe crumbs in the cupholders, and a area of my passenger seat which needed to be wiped. I can fix all of this with about 10 minutes and some armorall, but if they couldn't even do that for their top wash; why did I go there at all? To top it all I am very particular about keeping my car clean. This means that in some cases I almost feel like having them in the car left it more dirty than when I took it in. read more

Paid for the $18 "super" exterior. Did a very poor job. Still have marks and dirt on the hood and exterior of my car. Unsatisfied. Would never go back here. read more

I just got the exterior of my car washed today and the attendant completely forgot to wipe down the right side of my windshield. This has happened many times and usually they correct it but today was a different story. When I pointed this out to the attendant, she was very rude and just pointed me to go on and wouldn't take care of it. I am consistently disappointed with wipe down service and the the lack of care. I'm not sure I will be back. read more

Due to the negligence of their staff at the Purcellville VA location who didn't wrap or tape down my back windshield wiper like they're supposed to and do at their other locations it ripped completely off into pieces without my knowledge in the tunnel. I wasn't aware until they started wiping down my car and asked me if my back windshield wiper was like that when I entered the car wash which in fact it was not. They had to stop the car wash after that and found a few of the pieces in the tunnel and tried to put back on which was unsuccessful. I was furious . Beyond furious. And apparently all the manager could do was give me a free car wash... Well $208 dollars later I got it replaced. Because it wasn't just the blade that came off. Oh no... It was the motor, spring, arm, blade, aka entire back windshield mechanism that came off and all that was left was the nub with the screw...But because their workers didn't wrap it or tape it down like they're supposed to my rear wiper and mechanism was completely ripped off!!! But according to the manager at the Purcellville VA location they aren't responsible. However you are responsible because your employees didn't wrap or tape down my rear wipe blade when they should have. I have reached out to flagship multiple times and even included the pictures and repair bill and haven't heard anything back and it's been a month. I have several videos out on social media along with pictures and explanation of what has happened with them and tagged and still nothing. I understand they have signs posted for not being responsible for damage on certain items but my vehicle damage was caused by the negligence of their employees at this specific location. I'd appreciate if someone from flagship corporate would reach out to me now that it's been about over a month now and I'd like to be reimbursed my $208. If not I plan to take this to small claims court. read more

Flagship Carwash - Car Wash Near Me - Purcellville, Virginia

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As I stated in my first review, I really liked this car wash before they made the change to go full service. This tipping thing has gotten out of hand (everywhere). At car washes I have gone to in the past, the dryer usually does a decent job of getting most of the water off of the vehicle. Here, I pull out and my car is still covered in water. Yes, there are staff here to wipe down your car. This is where the tip thing comes in to the discussion. Depending on the day, there might be 1 person wiping down cars or sometimes 5. None the less, I expect my car to be dry after this wipe down. Especially, since I have someone standing at my window (waiting for a tip), staring at me, with a thumbs up. Really? I can still see water all over my windows and mirrors because the rags were already too wet. Tip? For what? I used to drive away and not stop for the wipe down but after spending $14. For some reason, I felt guilty. Not any more. I don't think I should have to pull away and dry more own car. read more

I went thru the Flagship Carwash in Purcellville since I bought my new very tall SUV. The car wash equipment broke my center light above the back window. They refused to accept responsibility for it. This was the only car wash location I have been to exclusively since owning my car. The dealship where I service my car informed me the light was cracked and filled with water. No doubt it was this car wash since this is the only one I went to. Others have told me too they refuse to accept responsibility for damage their equipment does to their cars. Avoid. Not worth the damage and hassle. read more

What a scam this place is. We signed up for their monthly detail service. Unfortunately our car was in an accident and we weren't able to use it. I went up to cancel in person before it renewed this month. The guy I spoke to took my name and phone number down and told me the manager would call me to complete the cancellation. Fast forward a week....no call from Flagship and another monthly charge. I did an online chat and was able to cancel but the agent told me they wouldn't refund the new charge. Stay far away from this dishonest business. read more

After several months with no contact from Flagship, I was contacted by their District Manager, Jenny Rolon. She listened to my complaint; responded; and arranged complete reimbursement for damage done to my car. They do stand behind their mistakes and work to make the customer whole. read more

I get that this was full service and now it's self service but you won't find a better place in my opinion. My car is lowered and has a lot of carbon bits (2018 Camaro ZL-1 1LE) and I've struggled to find a drive thru car wash that both does a good job and also won't scratch or tear up the bottom of my race car. Flagship is perfect. And the crew working at 8 am on a Sunday are very polite and professional. I will recommend them too anyone with a similar vehicle. The setup is modern and has a conveyor belt style pull through that is easy on the suspension and won't risk scratching the wheels like the old systems we're used. read more

Flagship Carwash - Post Flagship wash. Only 22.00 well worth it. - Car Wash Near Me - Purcellville, Virginia

This was my first time coming here. Embassy car wash was my favorite until they sold out to Flagship. The process is long the quality of the was and interior cleaning is up to one's opinion. I think you can get the same from a drive through Carwash for half the cost. Oc course you'll have to wipe it down and vacuum it yourself. read more

brought 2 cars here today, spent 70 bucks and tips the guys and the manager wouldnt power was a rubber floormat. avoid going here as its a huge waste of money. read more