They damaged some of my property. Two years later, damage remains. Phone calls to owner not answered nor responded to. My request for any response from them is IGNORED. read more
Flagship was quick to respond and very open and honest on the process to clean up and take care of the remediation. I would recommend them to anyone. read more
When people say that customer service is dead in America, it is companies like Flagship that help me say to "not yet"...Flagship illustrated that there are still service companies that show up on time, are friendly/professional/ knowledgeable and take great pride in their work. Bravo to Flagship for accomplishing of all these things and more. Flagship has set the bar in the restoration service industry and I will recommend them to all of my neighbors, friends and family with great confidence. Thanks again! read more
90 Minute On-Site Response, 24/7, Trained certified Professionals
Emergency Water Damage Restoration Services. We work with all major insurance carriers, billing them directly. Property owner usually only responsible for deductible.
History
Established in 2008.
After serving 12 years as an executive for a leading global manufacturer of specialty construction and restoration equipment, our president and founder Matt Meekhof knew it was time to leave the comforts of the nest. He and his wife Jennifer started what is now Flagship Restoration in 2008 with the goal of being "the best or nothing" in the West Michigan market, and haven't looked back since. Located in the Grand Haven/Spring Lake area within minutes of all major area highways, the team at Flagship will be on-site within an hour to help with your restoration emergency.
After nearly 5 years of experience with a national water restoration franchise in the local West Michigan market, we were excited to announce the new name Flagship Restoration in conjunction with additional service offerings (such as fire and smoke cleanup) in early 2013.
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6 reviews that are not currently recommended
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Response time was super fast, same day within a couple hours. They explained what to expect and ensured us that it would be ok. J.r. was in contact with us thruout the whole process and even on weekends. The only concern I had was the amount of equipment that was used and necessary, however they understood and worked with us on our concerns. Overall very satisfied with the professionalism and piece of mind that they where there every step of the way and to help as much or as little as we needed for repairs to our house. Thank you. read more
I have had several emergencies that Flagship Restoration was helped me with.
The worst is a flooded basements during a storm that took out my power and sump pump. It was a disaster, but my frustration was relieved when Shawn and his crew immediately help the situation from getting worst, and completely restored by basement. read more
I manage many properties, and I used Flagship for all my emergency needs. I just call Shawn, and he has a team of men quickly to stop the problem from getting worse, then patiently restores the damage completely, whether it be flood or water damage, or mold removal, I highly recommend Flagship for all my emergency needs. read more
Excellent service--prompt, professional, and thorough. We had water damage in the basement and mold needed to be treated. The company was great on follow-up and the technician was outstanding. read more