Flagstaff Nail Salon, name says it all! Only place in Flagstaff to get your nails done. Mary, Helen and John are nothing but nice when you walk into their very cleaning and relaxing establishment. Transcending music, massage chairs that you wish to spend days in. My most favorite is the paraffin wax. Be sure to make an appointment, they are super busy. It is a treat for this hard working mama! read more

Flagstaff Nails Salon - Best of Flagstaff - Nail Salons Near Me - Flagstaff, Arizona

The owner basically told me that being from a large city, I needed to lower my expectations coming to her nail salon. The owner is the one who did my pedicure. First, she turned on the water and it was too hot so I told her. She turned the water on completely cold and walked away to finish with her current client. The water was freezing and overflowed onto the floor. She came over and told me to take my feet out so I put them on the uncovered foot rest. She started working on them and tried to put a towel under my feet, asked me to lift both at once, so I put one foot back in the water and she started freaking out because she hadn't drained any of the water yet. So I asked if I was supposed to sit with both legs lifted in the air and to that she facetiously asked if I'd ever had a pedicure before. My daughter saved me before I really got upset and telling her of course I had. I told her that my legs were freezing because she'd filled the tub with cold water, ignored me until the tub overflowed, then asked me to hold both legs in the air because she still hadn't filled the tub appropriately. She proceeded to ask me where we were from and when we told her Dallas, she said, well, you're in a small town and they don't have time to watch water fill a tub and that when you're in a large city, you get more. I told her that usually the tubs are filled prior to us going to sit. So we chose the Deluxe pedis; I got the scrub. She cut my nails, used some scrub on my legs/feet, then used cuticle cutters to do something (what, I'm not sure) on the sides of my nails but didn't touch my cuticles. Then she squirted what looked like canola oil on my legs then squirted nice smelling lotion on them and proceeded to rub her hands over my feet and legs. I would hardly call it a massage and it was super short. She went and got a hot towel and I was super excited but then threw it on top of my legs for about 10 seconds then wiped the excess oil off my legs with it and put it to the side. Excitement gone. Then she sprayed the top of my feet and toes with cold alcohol and wiped the moisture off. She painted my nails and did a decent job. I sat there while I waited for my daughter to get her nails done after her pedi. I started to get up and she came over like she was going to help me and then told me she didn't want me to break the arm of her chair. I'm a big girl but have never broken anyone's arm on their chair so I felt like this was the last dig she could throw at me. When I went to pay $36 for this experience, I asked if cutting cuticles was included in the cost and she said yes, I cut them, do you see cuticles on your toes?? I said I did so she said that the pedi was a "gift to me". Not asking for a free pedi but definitely didn't come to get treated the way I did. Came for a nice pedi with my daughter who I haven't seen in 6 months. I took her up on the free because she was a complete horror of an owner. But then she went back to her current client and immediately began talking about me as she looked at me.My pedi lasted all of 20 minutes, not including the time before the owner came over and the time the owner left when she was finished. Shocked this place is still in business with such crappy service and a smart mouth owner. This place wouldn't last in the large city, maybe that's why she moved here. But I did see PLENTY of other nail salons while driving around afterwards. My suggestion is to avoid this one at all costs. I paid for my daughter's pedi and gel mani and to my surprise I was charged $2 more for paying with card instead of cash. You won't see that in a big city either. Ridiculous. Accepting cards is part of doing business--unless you're trying to avoid paying taxes. Hmm. #internalrevenueservice read more

First time at this nail salon. These ladies and gentleman are amazing. So welcoming even though they are very busy. I've lived in Flagstaff my whole life..trust me when I say this is one of the best places in Flagstaff. read more

I took my granddaughter with me, and it was a wonderful way to spend a few hours with her. We were pampered and treated very nicely by all staff with whom we interacted. Two happy customers!! read more

This salon has very minimal color selections. The main lady in charge was rude and impatient. I ended up leaving without doing my nails.

Beware of this Nail Salon. Make sure to call and confirm your appointment before you head out. Otherwise you may be met with a blank stare and a denial that you do in fact have an appointment. Shame! read more

01/27/23 11:00am RUDE!!!!!!!!!!!!!!!! DO NOT GO HERE! This is the most disgustingly disrespectful business I have ever had the displeasure of using. Bought my wife a gift certificate and she had not only a HORRIBLE AMATUER-ish pedicure, the pathetic Manager refused to give my wife change, keeping the balance (saying only have one dollar), and was incredibly RUDE!!!!!!!!!!!!!!!! DO NOT GO HERE read more

Made an appointment but ended up waiting over 30 minutes. Nail tech glued all my fingers to the nail extension. Gel polish stuck to my skin and bubbled up in the dried application. Employees were rude to other customers, snapping and yelling at them. Do not come here. read more

horrible experience, go somewhere else. I was treated so rudely. My fill took almost 2 hours. when i was left alone i asked when someone would come finish my nails because i'd already been there an hour and a really condescending woman named Mary scolded me on having patience. A tech named John was so arrogant, he got offended when i asked for a particular shape. after being held hostage there for 2 hours, my nails look ridiculous..little uneveven stubs . Treating customers this way is NEVER ok. read more

I went in with my mom yesterday, they were very friendly and the environment was refreshing. My mom said there massage chairs were one of the best she's experienced. We definitely will be going back soon. read more

This place was great! They did an awesome job on my nails and toes and they were all so sweet. A little on the pricey side but defiantly the best nail salon I've been to in flagstaff!! read more

Flagstaff Nails Salon - Full set gel - Nail Salons Near Me - Flagstaff, Arizona

The salon is clean and comfortable, the staff is friendly, and the services are great! I get pedicures here and am always happy with how they turn out. I brought my daughter for a (7th) birthday mani/pedi and they did so good with her. They did gels and they turned out great! read more

First time trying a nail salon in Flagstaff and I'm glad this was my pick. Extremely satisfied with my experience. Love how my nails turned out, thanks to Holly and the other young lady who did my manicure (I didn't catch her name) read more

So rude!!! Waited twenty minutes after my appointment time, the nail tech wearing a Bluetooth in her ear, accuses me of requesting a different service than I wanted. So sorry you got it wrong over the phone, but that's my fault. So I asked her "so do you not have time?" She got snarky and I left. Avoid this place!! Went right down to 7th street and found a better place. read more

Mary is so rude and obnoxious. The staff laughs at you and you will leave with ugly nails

AWFUL!!! Came in for acrylics, an employee told me No, then I asked if I could get a design on my nails, they said No. Ended up getting Dip powder, nails came out thick, and stubby. They cut my skin with the buffer drill. I have never had a worse experience ever anywhere. If you are a student and you are used to valley nails, don't go here. After they told me I couldn't have acrylics, another girl walked in an a different employee said Yes to everything she asked for, including the acrylics I "couldn't get". read more

Flagstaff Nails Salon - Nail Salons Near Me - Flagstaff, Arizona

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Best salon in Flagstaff! Very happy to have found a salon I can be a regular at. You're always greeted promptly and so friendly when you enter this salon. Mary is THE BEST. She's quick and thorough. Their gel polish is very high quality and does not chip. My first gel manicure that I ever got looked amazing and it was over a month old. Highly recommend this salon. Also.. If you don't want to wait for a tech, an appointment is your best bet because they do get busy because they're so good at what they do! read more

Mary did a very good job with my nails. Exactly what I wanted. She's very friendly and does a good job. My nails weren't thick and my gel nails lasted awhile. read more

Flagstaff Nails Salon - Gel mani - Nail Salons Near Me - Flagstaff, Arizona

I was so angry and disappointed that I had to wait a day to sit back and reflect on my experience. I was very specific with what I wanted. I showed my tech pictures and he smiled and said yes. I should have realized there was a language barrier at that point. I had a color of regular polish picked out if he could not do the gel design I wanted. The pedi experience was "fine" at best. Nothing special about it. So let's move on to the mani...I was happy that he took the time to get all my nails the same length (I have natural nails) but then he started to paint my entire nail one color, not the simple design I had shown him. Another tech came over and asked me what I wanted, and he spoke to my guy, and then he understood. By then, the owner Mary came by to check to see if there was a problem. I have now changed my original idea to a French tip manicure because my tech couldn't do what we discussed. Now that's looking bad, and I told him I wasn't happy with it. The owner comes back and tells me she will finish the job. I'm upset at this point because I'm not getting what I want, and she is now telling me it can't be done on natural nails. I know this isn't true because my Salon at home does it all the time. So I tell her it can be done but she doesn't want to do it that's fine. I will go with a solid color. She tosses the color palette down and tells me to pick one. Got my color and I tell her before she starts polishing that I notice one nail needs to have the corner filed. It just got ugly from there. She wouldn't look at it, she told me how she was the professional and she knew what she was doing and I didn't. Rude, argumentative, disrespectful, impolite, and aggressive are just a few words that come to mind. I'm usually pretty calm in these situations, but at one point, I even asked her if she wanted to get paid for the job or if I should just walk out. Never, ever have I been treated so poorly by a "professional". Would not ever recommend this shop. I've had bad manis but this was the WORST experience in my. read more

Flagstaff Nails Salon - Worst experience of my life! - Nail Salons Near Me - Flagstaff, Arizona

Lelana (I hope this is spelled correctly) did a wonderful job on my pedicure and design! She was diligent, kind, and a perfectionist. The atmosphere in the salon was clean, peaceful, and relaxing! I had a wonderful experience! read more

Mary and her team consistently do a great job with my gel pedicures. They start appointments on time, provide consistent service, they're friendly and thorough, and the price is right. the polish stays on for almost a month, which is a long time for a runner. This is the best pedicure I've found in Flagstaff. read more

Finally found a good nail salon in flagstaff. Super clean salon and friendly staff. My daughter snd i always get SNS and they did a great job. Mary was great. read more

I've been to MANY nail salons in flagstaff and this salon is by far the MOST friendly, MOST clean, and MOST deal for your buck. The owner or manager made a point of asking me how my day was, what I did for a living , etc even though she did not partake in my nail session. I feel so bad for not getting my nail techs name but she was awesome. Also, Chris gets a lot of college students and none of my friends have complained, all have come out happy campers. I will definitely be calling Flagstaff Nail Salon my favorite nail place here! read more

I always look forward to getting my nails done at Flagstaff Nails Salon! The staff is friendly and great at what they do. They provide a clean, calm and very relaxing space. Prices are very reasonable and I never feel pressure to purchase more expensive packages. Flagstaff Nails Salon never disappoints! read more

Do you wanted to be treated like a misbehaved pet? You will be yelled at, ignored, and probably leave crying. I picked a color off their wheel (dark blue) and instead got a light blue. I brought it up (several times) to the technician and was told, "we can't guarantee perfect color match". Um... ok, but it not's even in the same color family. Went to pay- it was supposed to be $36, she said "$51", I asked why? She said "you got gel", looked at the price sheet, and quoted, "pedi gel $40, so why the $51?" She literally turned around, stomped away and said "you can leave now". I told her I was more than happy to pay (the printed price) - and she ignored me for a full 3 minutes. So I tipped the nail tech and left feeling like I had done something wrong. No thanks! read more

Best salon in Flagstaff. Mary, John and Hellen are amazing!! Super clean, well ventilated and she does a great job during social distancing!!! Will be my go to nail salon!!! read more

Flagstaff Nails Salon - Nail Salons Near Me - Flagstaff, Arizona

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AWFUL worst experience I have ever had, when I first got there it took them 40 minutes to help me even though I scheduled an appointment. Then I got a guy named Tim, he was the worst... My nails are thick and not straight, he also used white nail polish and it looked so horrible. Mary noticed them and took me to her area to fix them. I had a $100 dollar gift card and now I only have $20 left. They charged me extra to fix their mistake I was unaware that they would charge extra especially since that was on them. I went in there this afternoon to show her my receipts and she told me to come back because she was too busy. She was very rude. Never will go there again, I highly recommend not going here. Every time I go it is a bad experience. read more

Really clean and beautiful. They did a great job on my gel manicure and pedicure. Will definitely be back!

Best nail salon in Flagstaff. The salon itself is spacious and there's so much airflow that it feels really safe and clean. I love the level of cleanliness. They line each pedicure bowl, use sanitized tools from a package every time, there are partitions at each nail station, and the seats are all very new and clean. The staff is so attentive and really friendly. Hands down the best nail salon experience I've had in flagstaff read more

First pedicure since COVID-19 can seem a bit scary. Not here. Mary runs such a meticulous shop. I mean, meticulous. Such a kind, professional woman who really cares about the client experience. My technician, Hellen, was wonderful. She took great care and did fantastic work on my tired feet. The TV's played restorative aquatic scenes and were perfect in tandem with the lux massage chairs. I'll definitely be returning. read more

Very poor attitudes, rude and poor customer service once I expressed an opinion or critique. At first, it was a nice pedicure performed by Dan. I also needed gel removed from my finger nails, and she did a great job with that and I was aware that there was a five dollar up charge for this service. When I asked, Dan told me a French mani w/o gel is not extra. I went over to get my nails done with another technician and she was extremely unpleasant she was not wearing a name tag. Whenever it was time for me to go wash my hands she would simply wave her hand and say, go wash! The nail technician started to put gel nail polish on and I did not ask for that. She was very put off by me telling her I did not want gel nail polish. The manager then came over and they spoke Vietnamese to each other, which I thought was very rude because I could tell that they were either expressing disregard for me or for another customer. Although I cannot understand Vietnamese, by their body language I could tell that they were gossiping. I then went to pay for my services which should've been $45 but it was 50 because they charge five dollars for the French manicure. The French mani chipped the first evening. When I informed the manager that I asked Dan if it would be extra and that she had told me no, The manager then called Dan over and Dan lied and said she told me it would be extra. No one took ownership of the mistake and the manager insisted that it was $50. This place looks to have reasonable prices, but they upcharge for every little thing. I 100% do not recommend this place if you are looking for a relaxing experience, with great customer service. I would head to Angie's and see Deedee, she's amazing and the price is similar. read more

Flagstaff Nails Salon - Regular nail polish Chipped after one day. - Nail Salons Near Me - Flagstaff, Arizona

Love this place. Every time we visit Flagstaff I make sure to get a pedicure here. The staff are friendly and the prices are reasonable, and they do a good job. read more

I love this new salon! The environment is tranquil and up to date stations. All of the employees are nice and friendly. I highly recommend them! read more

Staff was very friendly. Appointment time was made for 4pm and we only had to wait about 15 mins before being taken back. However, my nails were subpar and so were my friends. My shape was crooked on a few nails and my friend nails were so crooked and uneven. read more

The staff was very kind and accommodating. No problem there. The challenge I had was that my nail tech (the lady who answers phones and schedules appointments) gave me a mani and pedi that was borderline painful. Rather than use the small paddle hand tool to push back my cuticles, she used an electric 'sander' (looks like a small, electric wand with a cylinder sander on the end) to do both my nail beds and cuticles. The result was an uncomfortable mani leaving small cuts on my skin/cuticle. When I left, 2 of my cuticles were bleeding . I also had a pedi which was equally uncomfortable. I'm bummed because I've had a great experience in the past. I tipped well and left. Wont be going back. read more

Best nail salon in flagstaff! Special thank you to Mary for being kind enough to fit me in today very friendly and professional staff

This is one of the best nail salons I have ever been to. I lived in Phoenix and went to many salons there as well in Scottsdale and none of them provided the service and quality as Flagstaff Nails Salon. Everyone there is so friendly and the ambiance is relaxing and tranquil. Mary does my nails and she is not only sweet and accommodating, but she does an impeccable job and makes sure I am happy with the results. Steve did my pedicure and he made sure I was relaxed the whole way through plus he is fun. My toes were beautiful! I only wish I could give more stars to this salon. read more

I visited this salon from out of town. I wish I could rate this higher. I liked the people & the saline but I had a Dip service and 6 of my 10 nails cracked within 5 days. When I went to my salon to have the cracked ones filed and soaked off and a new dip on, they said she didn't do enough coats and used the wrong tip coat. I'm new to dip so didn't know exactly what to watch for and apparently got taken advantage of. I'd beeNot to mention my toenails were trimmed & files crooked. So maybe if you don't get a dip and you double check your nails are straight, you won't be wasting your money but I had to get a whole new dip a week after I paid $90 + tip. read more

I'm so glad I ended up at Flagstaff Nails. Mary is so friendly and hospitable. Chris started my pedicure, he was so funny and careful and then Kathy did my gel nails, she was amazing! I will definitely be back. So clean too. read more

For a nail salon voted "best of flagstaff", this place was an awful and disappointing experience. Ronnie was absolutely rude. Unhygienic, rushed, and overall didn't give a damn. His hands were covered in open sores, wounds, chip dust and his hands were filthy and unhygienic. The station he did my nails at was also dirty and disgusting. He rushed on my nails, was extremely rough and dismissive. He told me to "hurry up and pick". My nails were done sloppily and without care. It seemed like he wanted to get done with my nails so he could go smoke a cigarette out front. He was loud and sang loudly the whole time. At the end he said my nails were "the best he could do so I better like them". Don't waste your time or money here. The service is absolutely horrific and the nails are subpar at best. read more