Came in for an oil change. Staff met me at counter.. Fast exceptional service , very polite. Thank…read moreyou

Quick and convenient oil change in just 15-20 minutes! No need to get out of the vehicle either,…read morewhich I love. The perfect place to go for a hassle-free service. I was new to area when I first came here, but I've been a few times and each time the customer service is good. They explained what oil my car needed, and the pricing was reasonable as well.

Come through to have punk kids working, that are too busy socializing outside. Kid guides me in,…read morethen hits a button to start, then leaves and goes back outside. Two cars are in wash with nothing moving/working. Honking horns over and over didn't get any of the boys to quit running their mouths. Had to get out of car in the car wash, and go outside to tell boy working to come back in, cause there was an error message on screen. 4-5 boys standing right outside the car wash, should be able to realize nothing was moving. Have a monthly membership with this company. Some locations are better than others. This one is still fairly new, but everyone I come through the wash, all. Can smell is ammonia! Think I'm gonna have to skip this location altogether, cause it's always an issue here.

I have really grown to love the Flagstop Car Wash. I love the friendly staff and the ability to…read moreget your car washed rather quickly. During the pandemic, they switch from a hands on to a totally hands-free approach to car wash. The car wash attendance will guide you into the automated system and make sure that you understand to take your hands off of the wheel to put your car in neutral and to write relax and go through the process. Once done you are able to go over to a cleaning station where you can vacuum your vehicle. . They have supplies available for you so that you can make sure that your car is shining, your windows are clean. your dashboard is clear, and your tires are sparkling. You have the ability to use your monthly subscription and go into the bays and get your car washed at different price points. They also have available to pay as you go system. if you get your car cleaned more in frequently. Pro tip: I would recommend that you get the monthly subscription. You can go an unlimited number of times and you are always given the top tier car wash available. This is great, especially during the pollen season when cars are covered with green haze. This is also beneficial in the winter months when the car is covered in snow or the salt from the road. These options save a lot of time and headache and make sure that your car is always pristine. I really enjoy the staff that works at the Colonial Heights location. Whenever I go, they are always helpful and smiling and able to keep the line moving rather quickly no matter how busy they are. If you ever run out of supplies, they will quickly refill or offer clean towels. Try them out if you're in the area. Please note: They are co-located with the Wawa Gas Station that bolsters lots of traffic. Pay attention to the cars coming in and out.

I just wanna first start off saying that my experience at 9:30 PM was not the greatest because the…read moretouchless machine did not wash my truck the way it was supposed to. But I do wanna say that was my fault because I have a big F250 and my mirrors stick out far which is the issue why It did not wash my truck to its full potential. However, I do want to say that I returned to the next morning during business hours and the manager took care of my problem right away and had my truck re-washed. He also told me the next time I try the touchless to fold my mirrors in because that is why the machine did not want to wash the passenger side of my truck. Other than that, I will be back again. Shout out to the staff for helping me and correcting the issue!

This car wash is the worst place to stop for a wash. They have rude workers and only allow one car…read moreat a time!!! The little short lady (?) has the audacity to yell out "its one car at a time" as the line is reaching wawa's gas pumps. They dont put through cars as they come. They claim after 7 there are no attendants on duty but i got here before 6 and finally reached the machine at 6:33 as my receipt says but they were already not helping any one and telling everyone the vacuums were off. And when i left the same snow and dirt was on both sides of the car. This car wash is trash fancy lights do not make up for the terrible service and waste of money. Do not go here unless u have tons of time to waste.

I just wanted to say I've been coming to this flagstop for a little while maybe 2 months? Every…read moretime I come I have never been disappointed. Today, I had tar stuck on my vehicle from the roadwork on the main road, both Joes at this facility took their time to listen to my needs and offered a solution with a product they recommended and even helped clean it before I went into the wash. They listen and the value of the wash is worth it I come here about twice a week and continue to be satisfied with my wash.

Always a good experience when I use Flagstop. Quality of service always top notch. Recommend trying…read moreit - no complaints.

This is one of my favorite car wash locations. The staff is always friendly and full of…read morereccomendations. I typically get the Ultimate Car Wash and that usually gets my car looking amazing. I love that they offer free vacuums, a specific mat cleaner and their cart with interior glass cleaner, tire spreaders and rags always remains stocked. This is a great location if you're looking to get your car cleaned up inside and out. They also have a decent amount of spots which has made the wait especially for those busy car wash days very reasonable.

While entering the car wash, the attendant was completely incompetent and gave useless directions,…read moreforcing me to back up multiple times just to line up my car. It was clear they didn't know what they were doing, because a senior staff member had to step in and take over. This was embarrassing and a total failure of basic training. You need to train your staff properly before putting them in charge of directing vehicle.

This was blessed experience. My daughters was dirty from so much traveling. It was slated to rain…read moreso they closed. I called and they opened and did their best with the car. Excellent customer service. I will be taking my car when it's out of the shop.

Affordable prices with great customer service. By far the best vechicle detailers in the city.read more

Paid $235 for a lot of things to be missed in my car. My dash doesn't look like it was wiped down…read moreat all and whatever machine they used to shampoo my seats tore some of my upholstery.

If I could I would give this company a negative 1. From the time I pulled up and encounter the…read moreworkers outside to the man behind the desk. I was treated as a nuisance and not a customer. I was rushed while I was asking question and the answer was given back in a hateful tone. Im strong believer in customer service and this company don't have any!! First was my first time coming and definitely will be my last. I wish them all the best because they are going to need!!!!

24 hour car wash station didn't wash our car all the way through . Left soap on the car didn't…read morerinse off and didn't dry off our car. No one answered the phone and we had to drive too another car wash. They also didn't print out a receipt for the wash. Wasteful $11

I can't believe this location has such terrible reviews... I am a $40/month member, I get the full…read moreservice inside and out WASH-(detailing is over $200 if you want it done right and isn't offered at automatic carwashes) and it is great. I go about every other day for exterior, about once a week for full inside and out. My car always looks great and they really do a good job. The staff is friendly and courteous and puts up with a lot of BS from difficult patrons (I've seen it first hand). If you want to get your car detailed, pony up because it's a hell of a lot more than $35 If you want a great full service wash, I highly recommend flag stop. Further, the monthly plans are a great deal and they really will keep your car looking great. To the staff: I'm sorry people are so difficult to please in your area. You all do a great job and I really appreciate the friendly service!