We checked this places to check their elliptical machines. Only 3 were on the floor because of the…read moreamazing ambiance but of clutter filling the space. Of the 3 available on the floor, they said 2 of them were worthless and we shouldn't even consider looking at them because of the problems that buyers had with them. Instead, they wanted us to look at ones in their computer system and buy one without trying it. Really? These guys seem uninformed and inexperienced compared to the other couple fitness equipment stores in the area.

After doing much research this place has the best prices and will price match. I bought a bunch of…read moreweight here and some bars and mats and am super happy. The Olympic rubber coated weights have to be washed for the first time before use as they have an oily coating on them but it's not a big deal. Pricing is much better than others and the staff was super helpful when I went in.

Great service. Rick's store and his staff are the best in…read moreVancouver! They will go above and beyond to help customers! Highly recommended!

Love the customer service. They have a huge selection. And their family owned. And the prices are…read moregreat

Realized price was cheaper on website after purchasing in store…read more Most of the items in store do not have any price tag on it and only given an estimate price range when check for price for items. Not sure if its Price gouging during COVID. Beware and check the website before purchase.

Went into the store recently and got an estimate on a a couple pieces of equipment. Gordon was…read morenice and really good while at the store but I sent a couple emails following my visit asking some questions. I was looking at spending a good amount of money and wanted to make sure the equipment I had initially looked at would do what I needed. I got no response so emailed another Fitness Town location and got a response almost immediately. I wanted to support the Port Coquitlam location but when your communications are ignored it's a bit frustrating. Also if that miscommunication was happening during the sale period what would happen if I needed assistance after purchasing? I elected to go elsewhere for the equipment.

Went there right when they were closing.... it was a last minute decision. I understand when you're…read moreclosing you don't want to stay to help customers. Unfortunately, me being in a customer service based job, the way I was treated was not acceptable. I needed a few things and the gentleman was not only very rude, but even made comments like "do I want you to look around? No, i want to go home". I was willing to drop a lot of $$$ but instead of his unhelpful, rude attitude I left with only $35 of a quick decision to buy a couple of things. I won't be returning. Thanks

They had everything I needed and gave a break on the dumbbells and gym flooring without me even…read moreasking. Gym equipment is in high demand so I was happy I didn't need to wait months to get my gear! Thanks FT Langley!

Alloyd fitness was essential when I opened Core Personal Fitness in Victoria January 2013! Thank…read moreyou

From the owner: Family owned and operated for the past decade, Fitness Experience has established itself as the…read moreleading provider of fitness equipment on Vancouver Island. Visit our site today!

Ok so it's almost the end of April and summer is coming so I will let you in on my secret but…read moreplease don't take my time slot ok? ;) It's been over a year and I am still working out at FGT, twice a week for 60 minutes with my husband. For the past 5 months, we have been training exclusively with Christian. He brings maturity and experience far beyond his years. He plans each workout in advance and tracks our progress. Each workout is different and never boring! He pushes us hard but is also careful and checks in as for example, I had an injury (non gym related) and he is always watching to make sure I don't hurt myself. He combines muscle, balance, cardio and flexibility in his workouts. He corrects our form (so we don't get hurt). He is hands on throughout the session and constantly encourages us. We have had significant results since training with Christian. Our efforts are optimized for time that we spend training. Some of the benefits we have reaped from training with Christian include; loss of body fat, increased lean muscle mass, improved flexibility, improved endurance, better coordination and balance, consistency (he has never cancelled on us!), motivation and so much more. I also go to 30 minute fit which is included in the package of training sessions we purchased. I almost always go at the times when there is a trainer in the room as I want to be corrected if I am not doing something right. (Again I don't want to get injured and I want success sooner than later...) it usually takes me a few more minutes than 30 but it's fast and a great, quick workout. They have different packages available but just know that this is NOT anything like the gyms down the street. Not at all! When you walk in the door, you are recognized and you will recognize the others. Crowded here means maybe 3 people in the 30 minute fit room? Seriously it's very small, there is no drama, no fashion show..no cold stare downs or whatever is going on in those other gyms ;) It's small. It's friendly. People are genuine. Hard work = results and you will have all the support you need right here.

I've been going here for the past month and can honestly say I love it here!! Coming from a gal who…read morehadn't set foot in a gym in over 3 years and knew nothing! I was completely nervous but just threw myself in it and I've loved 30 min fit ever since..being a mom of toddler twins i don't have much time for myself so this group training worked perfect for my schedule! I go in the evening with Melissa as my trainer at that time of day, shes helped motivate me and make me feel more confident in myself while showing me proper ways to do the circuit..im glad I made the leap and will push myself to stay consistent.. Thanks again Fitness Gear and Training!!

Keaton was VERY helpful! I love our new elliptical machine! It's always nice to buy local!read more

It is rare and refreshing to deal with a company that is so dedicated to customer service. Everyone…read moreI dealt with was exceedingly pleasant. There was a slight delay in receiving the product, but they went out of their way to keep me updated as to what was going on and soon made sure that I had my purchase. There service exceeded my expectations.

Lou is a first-class guy. I came all the way from Vancouver Island and Lou found me a mat to…read moreprotect some flooring from my equipment and offered some amazing deals on duplicate orders he'd received from vendors. This company is what we used to expect - value and thoughtful customer service.

I tried going to one of their locations in Vancouver and they didn't seem to be open and they…read moreweren't answering their phone and then I called another location and they also didn't answer their phone but the Burnaby location did and they provided me excellent customer service. I drove to this location and got exactly what I was looking for. I would definitely come to that location and shop again.