This service was utterly unprofessional upon outreach. When I initially called, person indicated to email them pics of my lawn for reference. Upon speaking with the guy, he indicated that they could do the trimming, weed whacking, etc but that I would hv to provide the trash bags. In what world?!! Why would you engage in the business of lawn care then ask the patron to provide a necessary supply? (The first instance that was a flashing red light). Then, after receiving my photos the recipient said that they were scheduled for a big job for the next few wrk in the opposite direction of my home & wouldn't be able to help me. I've never heard of such. When does a for profit business give an unprofessional & unwelcoming response that they can't help but good luck? Impressions are EVERYTHING for future & continued business. There was no offer to work to accommodate my schedule or interests, or to reach out in a few weeks when their contract was completed, nothing. It's clear these ppl have no business savvy or developed customer service skills. I would NVR try them again! Update: just read the owners response which contains self serving lies. I didn't try to force anything...only inquired abt pricing & protocol. This classic "save face" tactic to lie & blame potential clients or clients have been done in your prior responses & wreaks of unprofessionalism. I hope you continue...it demonstrates who you and your company REALLY are. read more

Flat Rate Labors is awesome! My first time having snow removal service for my apartment building and it was very easy engaging through Yelp. They are quick to respond and very communicative with questions and updates. Very reasonable rate as well. They completed the job, sent me pictures of their work and I could pay them through PayPal, all without me being on the property. Very satisfied. Will be using them for all my snow removal from now on! read more

I hired Eric to rip up some old carpet and haul away the carpet and an old bed in a basement in South Jersey. Eric was a lifesaver! He even drove all the way out to Delran, NJ, which is outside his usual radius. He was quick and did an awesome job, and was super nice to boot. I'd definitely recommend him for anything you'd need done, he obviously knows what he's doing. read more

I just used Flat Rate tonight and have to say I'm very impressed. The lady I spoke with on the phone to schedule a move was very well-informed as to what I needed done and explained to me exactly how the entire move would happen. So they obviously have done this quite a few times (for the record, I had a queen-sized mattress and box spring moved in a minivan). Also, the driver/mover (Eric) was EARLY- he got there before me! I used Flat Rate for a 2-item move, so it was only one trip, but the move itself was very fast. Eric knew what he was doing so there was no time wasted trying to figure out how to squeeze a giant mattress through a narrow South Philly staircase. Good price too- I got the $40 flat rate special. All in all, highly recommended. read more

They never showed up, never called to say why. Did not return 2 polite voice-mails left the day they were supposed to work. Also, did not return calls the following week. This was after a 72 hour notice re-schedule as well. I took off work, waited around all morning/afternoon, wasting the day. Finally got a hold of them 2 weeks later when I called, they claimed to have sent out a mass email, but there was no email, not even in spam. And wouldn't you call a client who set everything up over the phone with ? Cited an unfortunate accident with one of their vehicles, which is unfortunate and I hope they continue business, but a heads up would have been nice, assuming the story is even true. especially given what I need moved will be much more difficult with winter getting colder/snowier. Other than that, the guy on the phone seemed nice, was looking forward to working with them, but that won't happen now, did not offer any kind of discount for the inconvenience. read more

Eric and Mari and crew were beyond fantastic! On time, clean, courteous, so thorough and went above and beyond! I highly recommend them and will absolutely use them again next year pre-season and post. Their pricing is more than fair and not gouging and their online payments are easy. read more

Eric and Mari are fantastic! They've done several jobs for me. They're always right on time, work hard, and get the job done right. They are also very friendly and a pleasure to work with. Their prices are extremely reasonable - an amazing value for the work they do. I highly recommend them! I wish I could give them more than five stars! read more

Hired Flat Rate Labor to remove extra items I had before moving. Eric gave me fair and honest upfront pricing for his services. Eric is honest, professional, and very personable. Folks, if you do not have super large items to be disposed of, skip those "got-junk" people who quote by how much you fill their truck. For the amount and size of items I had, it would have easily cost me $300+ with those "got-junk" companies -- Eric literally saved me a couple of hundreds of dollars.I would recommend and rehire Flat Rate Labor in a heartbeat, read more

Eric and his wife showed up as planned and went to work immediately. Eric was very kind to my over friendly newly adopted dog who just wanted to play. The jobbitself was not too big just a bunch of grossly overgrown vines. It took them 2 hours and when they were done it was a very different back yard. read more

My brother hired Flat Rate to help me unload a big moving truck. They were really good. We got their card and I called Eric to have him help me build some Ikea customized closets. He was great--Very professional, friendly, on time, and the right price! I will use Flat Rate again and again if I need help moving big things or building something that takes more expertise than I have. read more

Eric and his wife are both courteous and professional, I have used there services 3 times now, and they have become a valued part of my build process. Thank you for making it a pleasure to work together. read more

Awesome! Eric and his team deliver professional, prompt, courteous service. Very importantly the team is very, very respectful of your time and property. They return messages promptly, show up on time, and get the job done. We detailed a scope of some tree removal/trimming and basement debris removal from my S Philly house. Eric and his team walked it out with me and delivered results even better than my expectations. When I have a job where I'm wondering "how am I going to get this done" I'm going first to Flat Rate Labor. read more

Eric and Mary were awesome. They came out and weeded, mulched and trimmed our bushes and trees. Our yard looks better than I thought it could! They were prompt, quick and total sweethearts. We will be calling them again, I am sure! read more

These folks did an amazing job clearing out the jungle that was our backyard. They worked very hard, totally self directed and in the middle of a terrible heat wave. They also had great ideas and feedback for what we could do to make the yard more livable. We will definitely be hiring them again! read more

I can't praise enough the service that Flat Rate Labor offers. They were reliable, efficient, and quick to respond, and their fee was reasonable. Their skill, problem-solving, and good humored tackling of the task were admirable. It's great to have such a wonderful team to call on! read more

Eric and his wife showed up on time and were very courteous. I contacted several other business to have old furniture removed from my home. They were by far the most reasonable quote I received. I was so impressed when he admitted he tries to donate the furniture to needy families. If you want a reasonable quote don't go anywhere but Flat Rate Labor. Thank you both. read more

I was rehabbing my kitchen and used these guys to take out the old appliances in my home and they were top notch - they worked hard, were respectful of my home (didn't ding up the walls, etc..and used blankets over doors to protect them), and did exactly what they were asked to do. They finished the project early and even asked if I needed anything else done! I was impressed that they just came from another job where they got dirty and changed their shirts to not get dirt in the house. read more

OMG, talk about amazing people and wonderful work, after a month away on a business trip I returned home to a over grown yard. I called flat rate labor and Eric and his wonderful wife came out promptly, cleared the entire yard, and the trash, manicured my front lawn and left my home looking amazing. I will def be using them again for other projects but it's amazing to find this JEWEL of a company in a era where so many want to cheat you for every penny! Simple, easy, effective... Hire without worry! read more

Eric and his wife arrived on time and worked around a difficult parking situation. Eric scoped out the backyard, assessed it for the tools they would need to clean up the overgrown landscaping. I had a really tall thick weed with tons of branches he wasn't expecting as u couldn't see it in the pictiure read more

PROFESSIONAL! Eric and Mari are a great team. Prompt response. Early arrival. Worked very quickly and offered to do more than asked. We are using them again. read more

Flat rate Labor is the best. Eric responded quickly to the email I sent him via Yelp. I told him I needed my yard done badly(it looked like a mini forest). Eric quoted me a price which I thought was fair and we set a date and time. On the day of the job he was running a little late due to traffic. He called to let me know and was at my house in the next ten minutes. Eric and Mary did a wonderful job on my yard. They were very professional and worked well as a team. Would I hire them again? Absolutely without question. A satisfied West Phila customer. read more

Mari and Eric did a wonderful job clearing out the weeds and overgrown vines in our back yard. Eric also cut out a patch of dry wall in our ceiling where water had leaked through, and both he and Mari advised on what we might do to fix the issue (insulate our AC duct). They worked fast, were thorough, friendly, and charged a very reasonable price for their excellent work. I don't write a lot of reviews but this company is one that definitely deserves a five star rating. read more

Eric was great! We wanted two couches removed and disposed of from our living room. He responded quickly to my questions, was easy to schedule a time, arrived promptly, worked efficiently, and gave a fair price. I'd definitely consider him again for future needs. read more

So I sent a Yelp request for an estimate. The ad listed a turnaround time of 4 hrs. No reply in 4 hrs. So I called and got a voicemail that said the best way to reach them was email. So I sent an email...4hrs later, no response. So I called again and actually reached someone. Was told the response time was determined by Yelp and not the proprietor. And although the business was listed as serving Phila and the surrounding area, they did not service Glenside which is a mere 5-8 miles outside of the city. So (a) you shouldn't be advertising on Yelp if you cannot meet their reply criteria ... can you say false advertising?! and (2) you should list what surrounding areas you do serve. Very Disappointed!! read more

Eric and Mari are the most amazing, nice, hard-working people we have meet. We hired them to haul stuff from our backyard and I was so impressed with the job they did for us. I will be hiring them again. I cannot recommend them enough!!!! read more

Erik is a standout guy. He helped me move a moving pods worth of furniture and boxes into my apartment. He was very courteous, hard working and helpful. He was also very careful not to damage any items. Totally professional and certainly worth giving a call. I would highly recommend him for any of your labor needs! read more

I hired Eric to remove weeds growing around my property. Eric had good communication, he arrived on time, and his team did a really good job. I would hire Flat Rate Labor again. read more

I was hoping for the same amazing experience others have had with this company but it looks like I'm in the minority. Reached out to this company to do some landscaping work. Spoke with Eric who gave me the "flat rate" price. Due to weather the expected date was pushed back several times which I understood but I had to keep reaching out to them to try and get a new date. Then finally Eric told me that the price was now significantly higher because his workers were losing work due to bad weather so he was only taking higher paying jobs and my job was last on his priority list unless I paid more money. I said I wanted to pay the price we agreed and would wait. Obviously it wasn't the answer he wanted because I never heard from him again. Total bait and switch! Buyer beware. I will never refer or attempt to use this company again. Very unprofessional especially when your motto is "Flat Rate". read more

Eric and Mari did a basement clean out for me this morning - a day with torrential rains. The circumstances were awful as my basement flooded and they stood working in ankle deep water. Throughout the morning they were pleasant and cheerful as they went about their work. (Mari said she loves the rain!) My goal for this job was to hire a family owned business and I feel like I got the best. Eric and Mari are hard working professionals who charge a fair rate, are respectful of you and your property and as friendly as can be. I will hire them again in a heartbeat. read more

We had a wonderful experience with Eric and Mari who came in to help us get rid of some junk from our backyard! First of all, the communication with Eric was super easy, he was responsive and very concrete if it comes to pricing and timeline. They did a great job with removing all the junk from our backyard! Eric was fast and careful when carrying all the items and Mari was quick when loading the truck. Everything was smooth and I would recommend their services to anyone who'd want to have things done right and on time! read more

Being a single 50-something year-old woman I needed help removing furniture, paint cans, a mattress, shelving units, lumber, mirrors, etc, etc, that had been gathering in my home for 30 years. I called Flat Rate Labor, reserved two guys for three hours and crossed my fingers I could get most of the things loaded into the U-haul I rented and then unloaded into a dumpster in my townhome development all in the three-hour time limit. As it turned out, no need to worry. First, Eric and Chris arrived on time, were so polite and friendly, and they hustled for the entire three hours. In fact, they got so much done so quickly that I had spare time to add extra items to the list. They were also very honest about a few antique items which they offered to take if I wanted, but suggested I try to sell them on E-bay instead as they could be worth some cash. Also, I wanted a second floor gutter cleaned out, and it was too high for a ladder. I told them to forget it, but they went out of their way to climb up on the roof in 92 degree weather to get to the gutter. When the pitch of the roof was too steep I again said not to worry about it, but instead they came up with a makeshift apparatus made out of an elongated painter's stick and a piece of scrap aluminum, climbed up the ladder and managed to reach into that gutter and get it cleared. I have never, ever had any workmen so accommodating. No grumbling about the heat, no rolling of the eyes when they had to move all these boxes, climb on their hands and knees under built-in shelving to pull out a treadmill and then haul it up from the basement out to the truck. I will recommend these guys to every one of my friends and family and could not be more pleased with their work ethic. Oh, yeah. I almost forgot. My daughter was not feeling well to follow me back to drop off the U-haul truck I rented, and so Eric drove their vehicle and Chris followed me in my daughter's car to the U-haul site so I could drop off the truck and still be able to get back home. Now that is going out of their way when they didn't have to, and I thank them again for being so kind. Kudos to Eric and Chris. You're the greatest. Candace read more

This duo is tops. Courteous, accommodating, great service with a smile. Most impressive to me was the communication. Erik kept me in the loop when I asked to be slotted in between already scheduled jobs. Not like many contractors I have dealt with, who change plans with no warning. Really excellent service at a VERY fair price. I wholeheartedly recommend them for any job, big or small. If they can't handle it, I believe you can trust them to tell you so. read more

Would like to personally thank Eric and his hard working, talented crew for clearing a seriously overgrown section of the property I'm renting a few weeks ago. It was a virtual jungle back there and I knew I was going to need some serious help to get it handled. First and foremost, Eric responded promptly to my e-mail request when other landscaping services wouldn't even send a reply. He asked for pictures of the area in question and a description of what needed to be done. He then gave me two quotes, one that involved him hauling away the cutdown growth and another where I was left to dispose of it. He then told me what he would need me to supply (contractor bags) and I was given a date and time. Good to his word...they arrived on time and went straight to work. All told...two hours of weed whacking, tree trimming and who knows what else...and the area was IMMACULATE! The rate I was quoted is what I paid, though I did tip Eric and his crew members for a job well done. No hidden fees or surprises. Just honest hard labor at an affordable price. Crew was diligent and friendly with payment handled electronically on-site. I will definitely have Eric and his crew back for other projects in the future. After being given the cold shoulder by almost every landscaping firm in the area, these guys came to the rescue. It's hard to find service like this these days, but not impossible. No matter the job, be it big or small, Eric and company have what it takes to get it done right the first time. Thanks again guys! read more

We had a great experience with Flat Rate Labor! We hired Eric and his crew for a junk removal service and they did an excellent job. They were punctual, courteous and worked fast. We also appreciated their affordability and price transparency. We would definitely hire Flat Rate Labor again! read more

I contacted Eric to cut down a massive tree branch that was 2 stories high and growing onto the roof of my house. He accessed the roof from the rear of the house and made all the cuts from the roof. They also cleared out a ton of weeds from the rear yard. Quick thinking, great rates, and pleasant to work with. I will definitely call Eric and team again! read more

We hired Flat Rate Labor to do remove some thorny bushes and clean up a landscaped area of our yard. Eric, Meri, & son were so professional, courteous, and hard working. They showed up right on time, did a super nice job, and made sure the yard was left looking neat and tidy. I would highly recommend them!! read more

I recently asked this company to help me move a large piece of furniture that I purchased through Craigslist. They arrived exactly on time, moved it out efficiently, and were very personable. For about the same price as uhaul (including mileage), you don't have to deal with uhaul's poor customer service & you get a guy who will help carry...and drive :) I would definitely recommend them. read more

You cannot beat this service. First of all Eric is an incredibly nice guy. He called about an hour before he was supposed to show up and then showed up on-time. The work they did was dirty but they did it without complaint and did a fantastic job cleaning out random things from my basement (an old dryer, refrigerator as well as debris that I accumulated throughout the years). Definitely recommend and will use again. read more

Eric and Mari showed up promptly and hauled away a couch, rug and a few other items rather quickly. I recommend.

Horrible! They cancel appointments and can't even give you a reasonable date that works best for you. I guess they have a blown up head and think that if they lose a customers there will be others that they can do this to who will accept this nonsense. I would never recommend this company. They are losing there customer service skills. read more