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    Flatland Plumbing

    3.8 (6 reviews)
    Closed 8:00 am - 5:00 pm
    Updated over 3 months ago

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    7 months ago

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    9 months ago

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    3 years ago

    Took 3 days to respond to air conditioner repair with temps over 100°.

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    Mr. Rooter Plumbing of Lubbock

    Mr. Rooter Plumbing of Lubbock

    (8 reviews)

    First the name of the place is Mr. Rooter not Roto Rooter for you previous reviewers. Also those…read morewere from 2016 so today in 2022/2023 I can tell you this company has provided me with some of the best, most professional service I have ever received. I own rentals and they have been out early morning and late evening 7 days a week for various issues with an old building. I have appreciated the guys and how they finish the job and clean up behind themselves. As for the bill it is about average to what other companies charge. I will continue using this plumbing company and recommending them to people I know.

    There's a reason this place has 1 star, go use Best Value Plumbing instead, they are way cheaper…read moreand they make sure that they can't do anything else before making it into a big job. I called Roto-Rooter at the suggestion of a friend and they came out and it took 5 minutes saying I had a clog, the toilet clogged again a week later. I called them back and they came out and only then did they remove the toilet and chip the toilet and run a camera down to check. I was quoted $1800 to fix the issue. Why didn't they catch this issue the first time around? Why didn't they take out the loose phalange the first or second time they were here? I now have spent over $200 for them to do nothing but chip my new toilet and blame that on me. After I called Best Value Plumbing and they checked it out, with a $1200 quote over the phone and keeping it at that after checking it out, I called the owner Sean at Roto-Rooter and he said he couldn't beat that price and would have to charge me for today. I said well how much since he chipped my toilet and he said nevermind and then got pissed when he thought I hung up. He then called back and said that the toilet was lose and that's why his guy dropped it and it chipped and that id still need to pay the $135.50 for today. I will pay this but let it be known that I will never ever use Roto-Rooter for any reason. I only got a second quote after hearing from people that I was being charged too much, I'm just trying to save some money and that's not a crime. The guy came back today to collect the $135 and I texted him a coupon. He told me that coupon wasn't theirs and that I could only use one once a month. When he arrived he says that it wasn't the right coupon and that they were Mr. Rooter and it was a different franchise. I gave him the $135 reluctantly and told him to get off my property. He said I was lucky he was at work. Update: Best Value Plumbing completed the job without having to jackhammer my floor. So thankful that I didn't stick with what Mr. Rooter said to do, I'd be out $1800 and I'm sure they would've figured out something else to add to that price.

    Flatland Plumbing - plumbing - Updated May 2026

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