When I first contacted Michael to build a custom, looks-as-if-it-has-always-been-there book case under my kitchen island, he was prompt to respond. The consultation and drawing were great--I explicitly asked for a book case that reached to each end of the wall, flush. The drawing he sent had no wall showing. I gave thim the Sherwin Williams paint color, but he didn't have his paint tinted. It, of course, doesn't match my cabinets. There is a small strip of wall showing on both the right and left sides of the cabinet, and on the left side, the strip is wider at the top than at the bottom. There is a gap at the floor on the left side, but not the right. The holes are not plugged, and not painted. Michael refused to do what he needed to do to fix these problems, and when I asked to have it removed and my money refunded, he stopped responding to my texts and calls. I cannot recommend him to anyone else, as he doesn't deliver what he promises. And to top it off, he will not fix his errors. read more