In Nashville, you see lots of people wearing cowboy hats. Pink ones especially. But how often do…read moreyou see truly unique, custom hats? We came across this company on some Instagram stories, and my wife was exited to make her very own hat. Located inside the L&L Market, we walked past it at first since we were looking for a storefront, but found the booth near the Thai restaurant. Two people were working and both of them were amazingly helpful, friendly, and skilled. You are well-served to have an appointment (which we did) because those take priority over walk-in. Plan on spending at least an hour. You start with picking the hat which will be the base of your creation. They can trim, shape, burn, etc the hat to match your wishes. You can add stitching, wraps, jewels, have them hand-carved burned designs, and more. There's so many options! These artists are endlessly patient and offer great suggestions. One of our design choices (an intricate burned design) needed more time, so we came back another day to pick it up when finished. The work was great. You'll spend a decent chunk here ($200-400 range depending on what you do), but for a custom piece of art that doesn't seem awful. If you're reading this review you're probably already interested, so just let me reassure you that it'll be a good experience!

I saw this company on instagram and had to make an appointment. I came to American Paint all the…read moreway from Los Angeles, Ca to create a hat for my dear friend.... Was super excited to see the creation. Met Eddie, he was the person who helped me design the most beautiful hat ever. He was extremely helpful super sweet, patient and helpful. He gave me so many ideas and choices and options, he is the go to. At the end the hat was absolutely stunning, will be sharing a pix of it in daylight since lighting at the shop is not too good, you wouldn't be able to appreciate the art. He packed it for me since I was traveling with it. I highly, highly recommend this business. Thank you Eddie for the gorgeous hat you created.

Wandering around Opry Mills recently, I happened upon the newest location, albeit a kiosk, for The…read moreNash Collection. Small space, but they are packed with all the goods that make them a hot spot for the latest Nashville goods, especially the hats. I had been meaning to visit their other brick and mortar locations, so when I saw this spot, I was relieved and excited. I scooped up a hat, as one normally does, and got back to the mission that initially brought me to Opry Mills. Selection of hats is solid, they also have a few racks of shirts and tops, plus a few random items such as koozies. Service was friendly and helpful when needed. Overall, solid spot that I am glad has a home in Opry Mills now!

I was really disappointed with my experience at the Nashville collection the prices fell way too…read morehigh for what you're getting and the customer service was not what I expected the overall experience just didn't feel worth it the money there are plenty of other places in Nashville where you can find similar merchandise for a better value I personally wouldn't go back

On a trip with my daughter and we came across the very nice, friendly, helpful team at Stoney…read moreClover Lane. My daughter was eyeing many of their products from her research on social media. She bought some custom, unique items because some of the patches are only in Nashville. And even mom got a special gift we took home. Good quality, helpful staff. Thanks! We will be back.

August 6, 2026 I…read morewould not recommend this store based on my experience with the store manager, Marcos M. A couple of weeks before visiting the Nashville store, I called ahead because the patches on a backpack I purchased had become damaged during a wash. I explained the situation and specifically asked if I could bring the backpack in to have the patches removed and re-sewn. The employee I spoke with told me yes and said they did this all the time, so I made the trip to the store. When I arrived a couple of weeks later, I was greeted by the store manager, Marcos M., who immediately told me it was a "black and white" policy that he absolutely could not remove and re-sew the patches. I asked if I removed one of the patches myself, would he simply sew it back on. He replied that he would see the holes and still would not do it. I explained that I had specifically called ahead before making the trip and had been told this service could be done. Rather than trying to help, he mocked the situation by asking for the name of the employee I had spoken with, which of course I didn't have after a phone call made weeks earlier. I then showed him Stoney Clover Lane's own policy, which states: "If a patch comes off your Stoney Clover Lane item, you can re-sew the fallen patch and add a new one. Stoney Clover stores will sew patches on for a $15 customization fee, but they cannot accept mailed-in items." I asked what the difference was if I removed the damaged patch and paid the customization fee to have it sewn back on, since their own website indicates stores provide this service. Marcos responded that he was following his policy and said he trusted that over "something AI from the internet." I explained that I wasn't showing him something generated by AI--it was information directly from Stoney Clover Lane's own website. Even after seeing it, he still refused. He told me I would need to email corporate and that he would only perform the service if corporate specifically instructed him to do so in writing. Beyond the refusal itself, the interaction was disappointing because of how it was handled. Marcos appeared visibly frustrated throughout the conversation and was not friendly or interested in finding a solution. For a brand with premium-priced products, I expected a much higher level of customer service and professionalism. Overall, this experience left me disappointed, especially after calling ahead, confirming the service, and making a trip to the store based on the information I was given.

Great staff, cute trendy feminine pieces you can use while exploring Nashville! Found some super…read morecute boots with pearls on them I'm obsessed with. If you need a place to last minute shop, stop in here or at J. Marie. It's the same store owned by the same owner.

I went to the Impeccable Pig after browsing beforehand online. I was looking for something fun and…read morespringy to wear to an event. After I looked online, I decided that the impeccable pig would be just the place to find what I needed. Upon walking into the store, I was pleased to find so many colorful pieces and FASHION items. So often boutiques and retailers have mostly basics and some fashion items, so I was happy to see fun, trendy items. The staffed helped me into a fitting room, and they could not have been more friendly. I felt like I was shopping with friends even though I was there with my fiancé. I found exactly what I needed, and I am so thrilled with my purchase. I will definitely be back!

I'm a Franklin native and have grown up coming to the Factory. Nic & Maude is a new store located…read moreacross from "The Find." I came here for the first time this week and was really blown away by some of the artwork and pottery they had in the entry way. I loved the Native American Artwork and products they have supporting Native American sources. They do a wonderful job of mixing Southern and Western charm. This place does lean on the Western side but I know once they develop a longer timeline at the Factory it will turn into a more Nashville/Southern aesthetic. They appear to be well known for custom tailored hats which I wish I had, had more time to look into but I was very swept away with their decor, souvenirs, wellness products and artwork. The staff was very kind and I believe it is women owned which I loved. This place truly made me feel at home and I can't wait to buy from them. Fingers crossed they may create an online website where people can purchase. I can't wait to see what this hidden gem can turn into.

This is an amazing high end leather goods store that offers great service in a well curated…read moreatmosphere. The first thing I noticed was the fragrance of Leather that brought me back to a time when these shops could be discovered more frequently . The staff were attentive and friendly and while this is a new shop they seemed to have a good grasp of the merchandise. The manner in which the shop was decorated and arranged was impressive. The decor is pleasing and if you are in the market for some very high quality leather goods this is the place in Nashville. Be prepared to part with some money because this place specializes in high quality leather goods. Highly recommended.

To start had a reservation for my daughter. Was ignored for most part asked if we just get the hat…read moreand pick our stuff so we did that. The THING that was going to help her make hat got very rude. Prices also a joke. Hats are no name garbage. So walked ouer to Yellow Rose got a nice hat made by a fabulous lady. Do not waste time on RHB

Krystina was amazing so helpful and creative! Love my hat! It was such a fun process! The only down…read morething was she was the only one helping us so we wait awhile for her to be free.

HELEN Pop Art was one of the vendors at Nashville Farmer's Market…read more We got to meet HELEN herself and she was lovely. Her husband - nice dude - was actually who helped us with our hat purchases. Great concept with the guitar design. We love supporting local businesses and we are happy to have made a purchase! My husband liked the hat I purchased from Helen's :) Yes: its pricier than most hat but the quality made up for it!

Discovered the hole in the wall while walking downtown Nashville. It was such a cool shop with…read moreseveral great shirts, souvenirs, artwork, and more! Helen was awesome in showing us around and we found all kinds of unique souvenirs to bring back to Texas with us. I bought an awesome Guitar shirt along with some custom leather pick holders that were made by local small business. All if the designs were custom and so great for representing Nashville. Several items of great value for being distinct and feels great supporting local small businesses. Will definitely recommend you stopping by and will like to go back when we are back in Nashville!