Thinking about getting back into running again after about 16 years away from it. I heard good things about Fleet Feet and had never been properly fitted for running shoes before so I decided to give them a shot. Right as you enter the door there is a signboard where you can right your name and then they will come get you when a salesperson is available. I didn't have to wait long at all. Next they have you stand on a scanning machine followed by measuring your stride on a short strip on the floor that does just that. The salesman who helped me was very knowledgeable and I learned stuff about my feet that blew my mind. He brought out three different pairs of shoes and I got to try them on and walk around with them. I ended up getting a pair of Brooks. I was very pleased with my purchase and will look into running programs in the near future that they offer on their website. Highly recommend this establishment! read more

What a wonderful experience. Luke was so knowledgeable and his insight helped guide me to a great pair of sneakers and some inserts to help. I highly recommend going. read more

Stopped in to get a new pair of shoes for my niece. Kristin was amazing! She spent time listening to my niece's needs and concerns. The only downside of this visit was at checkout the man who checked us out failed to tell us we had a $15 off coupon (that's about to expire). We didn't realize it until we got home. read more

I have a tendency to panic buy when I shop, which results in purchasing a mediocre shoe that isn't exactly what I want/need. When I found out that Fleet Feet assigns a team member to you, scans your foot and provides multiple options, I knew this would be a great choice for me. The store associate, Nate, carefully explained the results of my foot scan and found excellent shoe options for my various fitness activities. He even laced my shoes differently to better fit my foot. I've already recommended Fleet Feet to everyone I know who is looking for new athletic shoes. This will be the only store I go to from now on. read more

The store has plenty of choices. They do the foot scan, upload results to an iPad and that's when the magic of this place truly begins. Owen was very profesional and knowledgeable. He provided multiple options after completing the scan. I never felt pressure to choose one shoe or the other. Very relaxed atmosphere and decor. I ended up trying 5 different kinds of running shoes, decided on a nice pair of Saucony. This place is not cheap but for the outstanding customer service and quality of product, your feet deserve to be pampered. I'll be back. Great job! read more

Fantastic Service and what may be the solutions to a chronic problem. I had polio as a child and after numerous surgeries I spent most of my adult life with one leg shorter than the other and an ungainly walk and persistent back problems. Custom orthodontics helped but as you break in shoes, they change. I had knee replacement surgery in 2004 and hip replacement in March of this year but they put off physical therapy till most of the healing had occurred. After six months and a trip to California where someone caught me in a video, did I realize how much I needed to do something about. Had my check up appointment with the surgeon who did the replacement and he said it was time for Physical Therapy to give some strength back into my hips. They gave me a list of Physical Therapist and I chose Lakeside in Huntersville and after a couple of sessions, I realized that I needed to do more since I don't have daily access to the exercise equipment they inflict on me. Needed a pair of shoes for the gym and my Therapist recommended Fleet Feet and Brooks shoes but also gave me a list of other places to try. Went today and they did the initial measurements and ordered the shoes that will come in about 10 days. My wife and I can not describe the difference that proper fitting shoes make. My wife commented that there was an almost 100% improvement in my gait with the proper shoe. It's very difficult to fit me with shoes. Because of the polio, one show is a size 12 and the other a size 8 although in their measurements, it came out a bit different. I will admit that while these were athletic shoes, they are probably the most comfortable shoes and most supportive shoes I have ever worn. read more

Fleet Feet - Store Front - Shoe Stores Near Me - Huntersville, North Carolina

WOW! This place is great. I recently started running and quickly realized me shoes where not fit for running. I popped in and there were plenty of staff members waiting to assist. Tyler was amazing. They put me in the foot scan machine, and went over the results with me which gave me a lot of insight! I ended up deciding on a pair of ASICS. I didn't feel persuaded to purchase one shoe over the other and Tyler was really good at helping me identify pros and cons of each shoe. The style I decided on was only in store in one color, so they ordered a color I liked. A bonus was that they were pretty reasonably priced. I anticipated spending 200+ dollars, and was way under that. I will definitely be returning for all my running needs! read more

Pretty happy with this store for my running needs. John & Kristina (the owners) are very knowlegeable about the sport. They walked me through my new "fuel belt" & made sure I was happy. They're extremely friendly & helpful. The store is kinda small, but they do offer shoe fittings, which is a plus. Prices seem to be a bit pricey, but running isn't a cheap sport if you want to be competitive. read more

Fleet Feet - Shoe Stores Near Me - Huntersville, North Carolina

Ian was friendly and helpful, answering all of my questions. He measured my feet and watched me walk, to help pick out the best running shoes for me. Decided to go with the Brooks Adrenaline. read more

Recommend by Ms. Kortni C. I'm soo happy I went here. Mike was there to greet us when we arrived. Pleasant and knowledge yet not pushy, I couldn't been happier. Went thru a few tests. He look at how you speed walk, measured your feet, examined your feet so he can recommend the "right" running shoes. I didn't realized the thought and effort it took to find the ONE. And I never understand why it's necessary to find the right one. It not only help your running, your feet but also your speed. I learnt that all from Mike. They offers run/walk socials on Monday, Wed and Sat to beginners like me to the "pro". I appreciated the one on one.. Their shoes are fairly priced. I'm not a loyal customer from here on out. read more

This is the customer service experience you want. Regardless of if this is your first pair of shoes or your 100th the staff here is patient and knowledgeable. I spent over 40 minutes picking out shoes to train for my first triathlon in and ended up wearing them for three 5ks and countless training runs along the way. The team will take as long as it takes and suggest different shoe tying techniques so you feel secure and prepared. read more

Great experience, fantastic customer service. Cydney helped me find the perfect shoes for my feet! They really took the time to have my try different ones and seemed very knowledgeable about what they do. I will be coming here every time I need new shoes. read more

Attentive, amazing! Cathy and Martha Rock!! I highly recommend this location for any of your needs. My shoes are so comfortable and I brought my dad back the next day. They spent a lot of time with me analyzing my gait, arches, size and pressure points. I did go ahead and purchase running socks and a month later I want to go back and buy more. I don't live near this location but will make a trip by the next opportunity I have. read more

I love Fleet Feet for several reasons! They offer great running programs at various levels. I was introduced to Fleet Feet through their 1 Mile Running program. The program is a beginners training for people who have never ran or want to start training for longer races. The program is on $25 and about a month long. Training takes place on the greenway behind the store and is usually 2 days a week, the program I attended was Tuesday nights and Saturday mornings. The program was great, our trainer Mark (which is also the owner of the store) gives great advice that improves your running, endurance and overall health. There are also more veteran runners who participate as mentors since the groups are somewhat large. The training schedule was very detailed and easy to keep up with. When the month was over I was able to run a whole mile without stopping and in a fairly good time. There are more training programs that are offered throughout the year, such as the 5k, 10k, half and full marathon. Each training leads up to a big race. After the 1 mile program, I signed up for the 5k program and will be running my first 5k in the Huntersville Holiday 5k. I love the group of runners I run with, everyone will is super friendly, encouraging and motivating. I never thought I would ever join a running group or training but I am really enjoying it. The store is great and the employees are very helpful. Everything you could possibly need for running is available. I recently purchased a pair of running shoes and I was fitted for shoes that would improve my running. The shoe fitting machine is really high tech and provides a lot of information on your foot, ankle and stance. If you participate in a running program you also receive a discount on items in the store throughout the program which as great! read more

The owners and staff are just fantastic! I have gone before several races to get new apparel for different conditions (freezing cold for Richmond, Julie fitted me for the Mizuno Breathe Thermo top and bottom) and raining in Hartford (an excellent water repelling jacket) and helpful with making sure what I'm getting is right for me! The store is always clean, well stocked and is laid out for many folks to be able to shop at the same time even though it has a small footprint. Professional running bra fittings and the ability to try items out and return them if it wasn't what you expected. Mike is awesome--he's not a world record holding athlete, he's a regular guy who runs and talks to those of us that are also regular men and women in a way that makes my husband and I both feel a bit more like athletes. :) Selection, pricing, deals on certain items (like a box of GU) and discounts on seasonal items are all outstanding. Love that they are at the mouth of the Greenway in Birkdale and I can pop in for socks, a forgotten gel....you name it, before a run. You can go to a big box store and be a faceless spender, or you can go to Fleet Feet and be a recognized and valued customer...why on earth would you pick the former when you can enjoy the latter? FLEET FEET--nothing better in Lake Norman for runners!!! read more

Great staff and owners. If you want a new pair of perfectly fitting running shoes this is the place to go. The service is also great. They joyfully entertained our newborn and four year old while my wife and I got new running shoes. Additionally, they are very supportive of the local community and sponsor local races and clubs. We love the Huntersville half marathon which they sponsor. read more

I have long narrow feet. It's very hard to find a good pair of shoes. The lady there did not give up till I was happy. I had to bring a pair back because they didn't work. She was very understanding and worked to find the perfect shoes. I wouldn't go anywhere else for my tennis shoes. read more

I love Fleet Feet. Not only is the service and quality of product fabulous, this is a small business that is truly committed to the community. Check out their No Boundaries running programs, Saturday morning run/socials, and monthly clinics (everything from yoga to nutrition). Great business with great people. I am a loyal customer. read more

Very friendly, helpful staff. The store is small, but the items they do carry you can assured are high quality. Along with the high quality, comes high prices, but if you want to be fitted for a good pair of running shoes, this is a good choice. I wish they ran more sales, because the running clothes they carry are super nice (but also pricey!) If you're into running, this is a great choice! read more

My flat, pronating feet are not as 'fleet' at age 72 and need all the help I and they get. I am not an athlete or runner...never was...but we all need to be able to walk. Guess I'm paying the price for shoving my lovely younger feet into lovely, fashionable shoes in an era when sneakers were plain and lacked in today's technology. That technology abounds at Fleet Feet in a wide range of brands and styles to provide the correct support and fit for whatever your foot problems, lifestyle or sports. I observed a variety of people being fitted by a knowledgeable staff...fitted the 'old fashioned' way...you know...measuring feet, looking at the wear patterns on the old shoes of the customer, observing how the customer walked to determine foot problems...things that don't happen often anymore where shoes are sold. Like other customers, I tried on several shoes to find the best fit, and had I been a runner, I would have been encouraged to take a short jog around and outside the store to judge if my selection was indeed the best solution. Yes, well-fitted, supportive sports shoes cost more than discount shoe stores or big box stores, but for people who are active in sports or people like me who just want happy feet, I'd say a trip to Fleet Feet is well worth the price of the shoes. By the way, I was told that, in spite of the shoe construction, people with prescribed arch support inserts should replace the sneaker insoles with their own arch supports....or purchase an insert from Fleet Feet...which also has a selection of sports socks that fit well (I bought 2 pair) and don't bunch up in the shoe or slide down the heel. My only wish for all sport / walking shoe manufacturers is this--In America we love the fun, glitzy, hot colors and jazzy shoe designs, BUT those things are not 'low profile' for traveling out of the USA (when we need excellent, supportive walking shoes) but in fact, the bright colored sneakers or bright white sneakers make our feet shout that we are Americans...not a bad thing of course,(Yay, USA!) but sometimes I want to blend into the crowd and not stand out. Sooooo, how about some low-key color choices, especially for walking shoes. Just sayin'..... read more

Highly recommend this store. Amazing customer service provided by Cathy. I went to the store with my brother to get him a pair of running shoes. Cathy did his gait analysis and explained the results. Then she got 3 shoes for my brother to try. She checked how he ran and how he felt every time. Since my brother didn't quite like the first 3 shoes, she got two more for him to try. Finally he liked one of them but the proper size (wide) was not in store. Since my brother was going out of town and was hoping to buy the shoes the same day, Cathy made few phone calls to check if any other store had the right size. She quickly found Omega sports down the street had the right size.Although this time we bought the shoe from Omega Sports, I will be back at Fleet Feet @ Birkdale village for my running gear and will also recommend this store to my friends. read more

We made the drive to here during a weekend visit to Concord. A very cute store! The staff was very friendly. They were busy so we didn't need/get much attention but that was ok. We didn't need shoes and were just browsing their accessories and apparel. read more

Great place for those runners / athletes looking for help on the right shoe. Make sure you bring your current fitness shoe so that they can take a look at your wear pattern and provide you suggestions on the best show for you. Definitely a fan of this place. read more

Mark, Kristen, & all of the staff at Fleet Feet Huntersville are so warm, friendly, & welcoming. They have done a wonderful job of making their place truly feel like a running community and not just a 'store'. read more

Well, I'm not as impressed as your other customers, after walking in at 6:50 this evening a sales person asked what I needed? I then told him running shoes, inserts, inserts for work shoes, sports bra etc. he then asked me to sit down after doing so for a few minutes he came back and ask me if I could come back that they were closing and getting ready to have a staff meeting. REALLY! Then what I assume was the owner manager was at the front desk and I said something like staff meeting? Hope your learning customer service she proceeded to stop me oust side and basically just repeated what her sales person said. Seriously where has customer service gone? They basically lost a 400.00 dollar sale I guess they are so busy they don't need it! read more

High quality products and excellent service. Alex took lots of time leading me to the right shoes. And I have complicated feet!

I worked with Kristin to find the perfect pair of tennis shoes. I liked the length of the sidewalk that you get to test shoes and employees watch you walk to see how shoes fit - a definite bonus over competitors (where you only walk a few paces in the store). The right size wasn't available, but ordering was an easy process. We ordered two sizes to make sure the right shoe was there when I returned a few days later. Couldn't be happier with my experience! read more

Great service. Friendly and very knowledgable staff! Enjoying my new Hokas! Will definitely be back!

This the best place to buy athletic sportswear,,I love the way the staff knows about each & every product they sell..My daughter was so used to going to Dicks but the staff had no idea what each & every walking or running shoes is made or how it is to fit,,I told her about fleet feet & now she will not go anywhere else she loved how the staff just took there time with he and made sure they fit her in the right pair of athletic shoe for her .Thanks read more