Got phone call that my order was in and I could pick it up- pretty quick turnaround so happy feet. Nice customer service- will return read more

Fleet Feet - Shoe Stores Near Me - Sarasota, Florida

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The Fleet Feet staff is friendly and seemingly knowledgeable. The store is clean and well stocked. The cost of shoes made for $0.12 by children in impoverished parts of the world is ridiculous, but Fleet Feet isn't charging any more than any other place that sells foreign made shoes. read more

Excellent friendly knowledgeable service from Peter. Good selection and quick and easy ordering what's not in stock. Happy to return

Came here to try on some shoes and was totally ignored despite the 3 salespeople (?) who were talking amongst themselves at the checkout. When we finally ASKED for help the guy was very desultory, unhelpful and didn't even try to sell anything else. Bad. read more

I bought a pair of Hokas and was pleased with them. When I went back to get another pair they had no record of my purchase and didn't seem interested in showing me any shoes. It was like they didn't care about selling shoes. Strange. Today I received a birthday gift offer but its impossible to access. Don't feel like they value their customers. I order online now. read more

The selection appeared great, the sales people knew nothing about the shoes nor how to fit me. This used to be a great place to buy running shoes. It isn't any longer. read more

THE Best service I've ever had in a shoe buying experience ! Great prices and did I say great service ? Outstanding 10 Stars if I could Highly recommend . The also have several locations and online Availibility read more

First class running store This is one of only four stores that my pediatrist recommended in Sarasota. Now I understand why. Store has a great selection of running footwear and a staff that takes the time and has the tools to understand what you are looking for. This was my first time there and this is now my favorite sports shoe store in the area. Service is great. An example is I purchased a pair of shoes which are great for me. When I got home I decided I wanted a different color that was not available in store that day. I called back to the store. They did a search with the manufacturer and found a pair in my size, color. They exchanged the shoes without any hassle. I ended up buying Two pairs of shoes. I will definitely come back and I highly recommend even if you are not a road runner! read more

The best shoe store in Sarasota. Try them first! They were our fourth stop yesterday. Trust me. Go here first. They offer a great selection of high-end gear and shoes. The customer service was a five-star experience for us. The staff is knowledgeable about their products and were eager to assist us in making our selections, even encouraging us to explore brands beyond those we have been wearing for years. Which was a success since we both bought them in addition to our familiar brand. read more

John helped me and went out of his way to assist me in finding the right shoe and insole for my foot issues. He spent lots of time with me and was very professional and knowledgeable. I will happily go back to see him when I need more shoes! read more

Fleet Feet - Hoka shoes! - Shoe Stores Near Me - Sarasota, Florida

Kelly is Awesome! I can't express my unhappiness with stores like Fit2Run where young kids don't care to learn about the products and don't care about the customer. Also, I hate shopping for footwear because of sizing issues (X-Wide/4E). Kelly was great the moment I entered the store. Kelly knew what I needed even though I wasn't sure what I was looking for. I needed OCR/Trail Running Shoes. She had the perfect pair for me that fit great. It was quick, easy, and the price is fair. Kelly was pleasant, professional, making the process so easy and painless. I will be a customer here again. read more

Kellie Menke saved the day! She was helpful, kind and so very knowledgeable! She guided me to the perfect shoe and I got some sale items too!! Thanks !!!! read more

Rae Ann was awesome. She was very pleasant to deal with and extremely knowledgeable. She listened well to what I was looking for in a sneaker and presented me with multiple good options. I'm extremely happy with the sneakers I ultimately chose. Would definitely seek her out again next time I need a new pair of sneakers. read more

I purchased thousands of $$ of sneakers and workout wear over the past few years. Two times now,I have had serious problems,one time with resolve,only at my insistence,which I found out about a month ago,lead to a"note being put in their system that I was never allowed to exchange or return sneakers again" even though their site claims they have a return policy. I was looking to replace an older sneaker I bought at fleet feet so I called and was told they had them.When I got there,they had a "newer version",but a size too wide for my feet.i tried them on,they felt somewhat too wide but I told the sales girl that and that I was willing to give them a try. I was using gift cards to pay for them. It is important that I mention that as they have NO signs saying they are NOT ABLE to give refunds or exchanges if a customer uses gift cards to purchase, NOR was I told that!!After the sales girl was done ringing them up,she made 2 comments,first one was "that the owners son had put a note in the system that I was not allowed to make any exchanges at their store again"..So I said then refund me what you put through on my gift cards.She said "she didn't know how to do that and "she didn't think their system allowed that anyway".this dragged out for over an hour. I.got nowhere with her and of course there was no owner or manager in. So I ended up getting stuck with a 185.00 pair of sneakers that didn't fit right.i wore them for about an hour or 2, around the inside of my house,and immediately, my scoliosis triggered and I had to my doctor for a back mri. I should of prefaced that comment by adding that I have multiple foot issues as well,and that is the WHOLE reason my foot surgeon sent me to FLEET FEET to begin with!!I have already warned him what happened to me.The store is aware,and has done nothing.Theie lack of action should help you I'm deciding if this is the store for you. Good luck..you ll need it!! read more

Just came into this store on a whim for some new shoes and was blown away by the service. Mike worked with us for over an hour with recommendations, multiple shoe options, laces, even socks. Truly wonderful experience and walked out feeling amazing with some awesome new shoes!! I'll recommend this place to all my friends for sure. read more

Fleet Feet - New pair of Brooks shoes with the Caterpy laces - Shoe Stores Near Me - Sarasota, Florida

Long time customer of this brand in multiple states and my experience with the Sarasota FL team has been stellar, every time. They listen. They care. They never try to sell you on something that wouldn't be good for you and your fitness. Yesterday with Krista was no exception. She took time to ask me questions and truly listen. In my 46th year of running and walking, I aim for another 30 or more, and this team will help me get there! And look at my fabulous new shoes! I bought two! read more

Fleet Feet - My new Brooks! Cute, eh? - Shoe Stores Near Me - Sarasota, Florida

My husband turned 65 & after 2 spine surgeries in 1 year his Pilates instructor said he need more stable shoes & sent him to Fleet Feet. Wow! Mike was amazing w his elite knowledge & expertise. After a few seconds on the free 3D fit id® foot scanning machine he showed on his iPad how his feet were actually 2 diff sizes, also his arch type, pronation, & 3D angles. We found the perfect Brooks shoe & inserts. Mike also showed him how to tie them to snug up the heel. Highly recommend!! Personable & friendly. read more

This store carries only top-notch shoes. The people who work there will not sell you a shoe that does not fit properly. If you have any foot issues or just want a proper fit, this store is for you! In the past I had always purchased good shoes. My podiatrist recommended that I start buying great shoes & recommended this store. I enjoy shopping here bc they have a large, varied selection. They had several choices in my size-- I liked that, too. Prices are reasonable and appropriate for the quality of the shoe that you are getting. Their website needs some TLC, so don't be turned off by it. Just stop in if you are 15-95 and see for yourself how good a terrific shoe can feel. read more

Man in the mask made for a very unpleasant experience, however the shoes are comfortable.

In the past my mom and I have had great service at this store . Last time we were in there she bought two pairs of Brooks shoes and I bought a pair of On Clouds. The nice lady took her time helping us. Todays visit we were helped by Michael who rushed through and found a size 11 for my mom, then when asked if there were any other colors because the one he showed her was not a color she liked he proceeded to say rudely nooo that is a very uncommon size we don't carry those because such a low percentage of people are that size. Even after we told him in the past they usually had more of a selection he then argued and said no we have never had that, and never offered to order any. He offered in the end when she was buying the inserts for her shoes she currently owns. We decided to order her shoes online since he was so unnecessarily rude. I understand if you choose to not carry any larger sizes there, but at least be kind, and direct customers to another store that may be able to help them. Thank you. read more

Can't say enough good things about Krista and Gina. Gina was EXTREMELY patient with me as I am super hard to fit in practically anything. She spent ample time during a rush hour to make sure I got the right fit shoes and shorts. Krista also spent a lot of time teaching me about the size and shape of my feet and giving me some training pointers. She even went out of her way to ship some shorts to my home since they didn't have my size in stock. Like many other runners who were birthed during the pandemic (so to speak), I missed out on these interactions while starting up. It's really nice to run into people this friendly and willing to help. Everything is priced fair as well- the same if not cheaper than online after you factor shipping in. Thank you again, ladies. Y'all have been awesome. read more

So amazing, I was greeted at the door and they scanned my feet then walked me through many different product lines that seemed to work well for my foot. She listened to my concerns gave me advice. They had great sales and even told me about fun stuff their app offers. The store was clean and organized. read more

Stellar customer service! Kellie is phenomenal and incredibly patient (as I tried on every shoe in the store ... lol). The foot scan identified features I needed in a workout shoe, then she went to work with try-ons and educating me on the options and their characteristics... then gave me space to make my decision. Great personalized experience! Thank you Kellie! read more

No like one at home, limited stock, not much selection in work out gear, apparently the buyer thinks all men want long inseams on their workout clothing. Convenient location, staff helpful, prices on same stuff higher than home. read more

Even though I'm not a runner, I almost laid out the $$ for some trendy running shoes here. The threat of being scolded by my personal critic/14-year-old, kept my wits about me though. So big phew there. Staff so friendly, you'd swear they signed your year book. read more

I have been searching for the "holy grail" of shoes to enable me to walk with less pain from severe tendinitis. Thank you, Jessica for your understanding my needs and helping me. I purchased Hoka clifton 3 and steigart socks at her suggestion, and so far so good! My brace and copper joint sleeve fit and the best part is I didn't have to purchase two different sized shoes to accommodate the difference!Highly recommend this facility and staff. Debbi N. read more

Love that all the staff wearing mask. I recommended to my family and friends. All shoes are very comfortable. I love my flip flops!!!

Stopped in after suffering with plantar fasciitis for about a month. Ice, stretching, night splints etc. Rather than spending a fortune on yet another set of unwearable orthotics from a podiatrist, I decided to try this route. Very high level of expertise from staff- gait analysis and computer generated analysis of foot anatomy and arch. Decided on Hokas with no adjustment of insole. Spencos high arch support for deck shoes. Walked nearly pain-free since. Not out of the woods yet, but BIG improvement. Prices are well in line. Can't get this service from Amazon read more

I had a great buying experience shopping for footwear at Fleet Feet of Sarasota. Very knowledgeable sales associate and wide range of products. read more

Much more expensive than I've seen at other stores with the same merchandise. I walked in with 3 associates standing around with no other customers and it took awhile to get help. They were more interested in talking about their running gate than helping me. Nice selection but the manager needs to train the staff on greeting customers first and talk about a run in St. Pete second. read more

I love the shoes, and the store is great! It's small enough that the very helpful salespeople are always in sight and available. I will be buying there again! read more

I'm not a runner, but was made to feel very comfortable buying socks and flipflops here. Everyone was enjoying their jobs and love supporting a locally-owned store. I'm sure prices can be found lower in the area but the difference isn't enough to make up for the service and shopping experience. read more

This is a terrific running store! Kim is amazingly knowledgeable. The shoes and inserts she recommended have changed my run for the better! Getting faster everyday! read more

This is the second pair of running shoes I have bought from your store - and I don't even live in Sarasota! Your commitment to customer service and knowledgeable staff are why I keep returning. I LOVE the new store. Tyler was very patient with me and spent a lot of time finding the right shoe for me. read more

Chip was knowledgeable about all the brands and offered four different shoe types for my request.The fit ID powered by Volumental provided a 3D scan of my foot and measurements for accuracy of the type of shoe I needed. My gate was evaluated and clearly Chip was interested in ensuring that I obtained the right fit. Fleet Feet Sports quality and variety of products is exceptional. Offering services related to training with local events is an added bonus. David & Molly Jackson, owners, along with their family, are the quintessential business owners, truly concerned about customer service. Thank you! read more

Excellent personalized customer service. I purchased a running shoe and a cross fit shoe for weightlifting and I am very happy with the results. I highly recommend this shop if you are looking for help in selecting the right shoe to fit your needs. read more

I went to Fleet Feet to get arch supports, on the recommendation of my Chiropractor. The person helping me was very knowledgable and extremely helpful. There were a few other people in the store, but I never felt like I was being rushed. I wound up getting sneakers too! read more

Great customer service, high-quality product line, comfortable scale to the store - a very pleasant shopping experience for runners who are discerning and looking for brands they trust and like. I recommend Sarasota's Fleet Feet! read more

Small but high quality selection of products. Friendly and knowledgeable staff. Convenient location. Great customer service.

Great store for athletes as well as those who are not so inclined. They carry a large variety of Oofos sandals which are the most comfortable for relieving pain in the knees and feet. I highly recommend them to anyone who walks or stands a lot on hard surfaces. read more