I have been desperately trying to figure out the pain in my kiddos feet. We have done telehealth, tried many many shoes on Amazon and I very desperately needed definitive answers on her size and her feet issues since she plays multiple sports. Enter foot heaven aka Fleet feet. This franchise is well trusted, a family friend growing up on the west coast had a franchise and their a shoes and service were top of the line, the Nordstrom of sport shoes one might say. Even though it was a busy Saturday in knew a stop in Fleet feet would calm my frustration and help me learn how to stop having to rub angry feet at the end of the day. Wyatt helped us sign in and very quickly an angel named Mallory started to help us. We got a 3d scan of my kiddos feet, amazing insole suggestion and my kid smiled and stopped complaining about her feet ! It is a minor miracle ! Brick and mortar stores like this one are a gem, online can't do anything I witnessed in this store and I am done buying and returning Amazon mishaps. I think our whole family needs shoes from here and I will be telling everyone about how impressed I am with Mallory and Fleet feet. read more

Fleet Feet Springfield - Shoe Stores Near Me - Springfield, Missouri

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If you looking for track shoes or walking shoes it's the place to go. Good service. Lots of choices to pick from. Good value.

Stephanie at Fleet Feet made mine and my boyfriend's shopping experience. She was so incredibly helpful and so kind the whole time! She went above and beyond talking with us about shoes and all that goes into finding the right pair. I learned so much from her and finally found a good everyday shoe. Thanks Stephanie! read more

I'm an ultra runner, I average between 75-125 miles per week, depending on where I'm at in my training. I tend to avoid Fleet Feet for a myriad of reasons, price, the people and their poor selection. First, the price: Their prices are jacked up so high for absolutely no good reason except greed. I know the market, and they're so blown out of proportion, it's nauseating. Then there's the service: What a terrible, arrogant, condescending group of under educated nincompoops! They're completely insufferable. Might as well employ a bunch of cyclists for the way they're acting and treating people. For instance, I walked in to check out their running belts. While I'm knelt down looking at the two or three they offer, some kid walks up and acts like I'm about to steal something! Then he says "what are you doing?" "I'm looking for a running belt. What else do you have?" "That's it." "These are $55+. I can get a 2L camelbak with pockets for that price." "I don't make the prices." "You asked. I answered. Don't like what I have to say? Don't ask." "Whatever man." And he walks off. So, I left. Their selection of products offer ZERO variety, especially considering what you can get online. Save the gas, the headache and the irritation and just stay home and look around online, this place is a waste of space. Side note: I'm CERTAIN their manager will pop on here and say something pandering like "I'm sorry to hear about your bad experience. Why don't you schedule a time to come in and let us make it right?" Or something stupid like that. And frankly, NOPE! First of all, WHY DO I HAVE TO SCHEDULE AN APPOINTMENT FOR A RUNNING BELT?!?! What kind of matrix level deception is that?! Secondly, come back in to what? More of the same again? This would be the third time I've been in there. Three strikes and you're out. Too bad because I spend a LOT of money on running. Swear, Fleet Feet won't get one red cent of it. read more

Service was very good and the store has a good selection of shoes. I got a pair of cross country spikes and chicken legs shorts. The try on socks are nice read more

Getting my first pair of running shoes at Fleet Feet was an easy and stressless experience. They measured my foot size, arch height, and other parts. A foot specialist helped me try on the right shoes until I had found the right pair for my narrow feet. read more

I just started running and noticed I have really bad calf pain, Sam at FleetFeet was super kind and helpful. She explained to me my high arch feet could be a factor of that calf pain. She picked out a pair of brooks she think I would like and I tried them on, she even let me take a quick jog out front to see how they would feel. I felt like I was running on clouds, it made a huge difference. She even gave me a discount for the socks I picked out and I also bought insoles along with the shoes which was very inexpensive. I am super happy with my time at FleetFeet and I can't wait to run again with a goods pair of running shoes! I would recommend Sam to anyone, she was patient, kind, and super helpful about explaining things! Thank you Fleet Feet. read more

Fleet Feet Springfield - Brooks Glycerin 21! - Shoe Stores Near Me - Springfield, Missouri

Mandy was great with my shopping experience. On the money with the first pair I tried on. Will be going back for future purchases.

not very helpful, not very courteous, sign said they were happy that I was there, but the young long haired blonde girl was not. plaza shoe store is where I will be going read more

I have long narrow feet, very hard to find shoes of any type. They couldn't fit me but were so very nice and were able to recommend a place I could find the shoes I needed. Appreciate the courtesy given me by the young salesman. read more

I love this store. As I get older, I have various random aches and pains I never had before. Running takes its toll on the body for sure. Ultramax carries a wide variety of athletic footwear for any event or season. I seriously needed some running shoes. I can go into a store and try on any random shoe, but I wanted the help of someone who knows more than I do about shoes (not setting the bar too high here!). Ultramax has a treadmill, w/ camera and software to help analyze your gait and select the best shoe. Andrea helped me select my shoe. I am massively into bargains and the shoe I ended up purchasing was not much more expensive than ordering online. I truly appreciated the personalized help in finding the right shoe. After I used the "gateology" equipment, my sister was fit for a shoe by Andrea as well. We are both very happy with our purchases and will return! read more

Fleet Feet Springfield - Shoe Stores Near Me - Springfield, Missouri

Incredible customer service Had a pair of shoes I bought from here, that I had owned for some time but that did not see much use. They unexpectedly tore on a run. I decided to bring them in and see if there was anything that could be done. Not expecting much, I explained the situation to the staff. They listened and quickly made it right. Happy to support businesses that teach their staff to care. They earned another loyal customer that day. read more

Eric the owner helped me out today. He was so kind and helpful. He helped me try several different shoes and kinds til I found the best one. Very patient and knowledgeable. Definitely recommend this place. I was a little weird about going here at first because I'm not a runner.. but I came because I needed great support shoes for working in a hospital. Glad I stopped by. Thanks !! read more

Very impressed. Laura was very helpful, picking multiple shoes and insoles to find those that worked best for me. Spent over 30 minutes with me, there was absolutely no pressure to make a purchase. I will definitely be back and recommend to my friends! read more

Prohibitively expensive but with great service. This is a heaven for somebody who is sports fanatic and takes cycling, climbing, swimming, etc very seriously. Everybody else would probably be best served at Academy or any other sports outfitters. read more

My daughter had a great experience with running shoe fitting appointment that was booked online. She appreciated staff expertise and found a very comfortable pair of shoes to aid her fitness efforts during the pandemic. Thank you, Fleet Feet!! read more

Pricey shoes but the customer service is excellent and they have everything you need for whatever sport you are interested in. Their socks were recommended as the absolute best, so when I visited, they were on sale. Yay! read more

Eric helped me out. He took the time to measure my feet and go into detail with the report. He then helped me pick out several different pairs and brands of shoes. I ended up with a pair I normally wouldn't have considered. After my first run I can say they are hands down the best running shoes I've owned. Customer for life now. read more

Be careful about registering for any road races put on by this store. If they cancel the event, they steal your money & are rude about it. I won't be supporting this store again after this. read more

I am still a loyal Fleet Feet customer. Always check the clearance racks, get on their customer loyalty program to get a deal on your shoes. If you come at a busy time, you may have to wait. Springfield has a great running and multisport community, join in! read more

Although I was not the only one in the store, Eric had his full attention on me. He listened to my concerns and looked at my feet, my gait, asked me about my goals. Really tried to get to know me as a runner. He picked out shoes that he felt would be the answer to the problems I was having along with other tips. Very knowledgeable, and helpful. read more

Terrible customer service. There are a lot of stores thay carry good shoes. I would try one of them first.

I liked that the sales person was so knowledgeable and courteous. He really knew the ins and outs of each brand and shoe.

customer service is NOT their forte. If you need advice on which running shoe would be best for you go somewhere else. sales person appeared bored. excellent selection of running shoes though prices are not competitive. read more

With my job I walk approximately 18-20 miles a day on concrete floors. Being 55 years old my body takes a beating. When I went to Fleet Feet I asked for the smartest person they had. Courtney came out to help me. The word impressive doesn't begin to describe the service and knowledge she brought forth. I explained my situation to her and I could tell she was listening and felt like she actually cared. My wife and I both compared it to a Doctor visit. In a world where customer service is becoming nonexistent if there was a way to give Courtney and Fleet Feet 10 stars I definitely would. Keep it up!!! read more

If you're into running this is the place to shop the staff is very knowledgeable and can guide you through all the choices of running shoes to make sure you get the right one for you read more

This store is great. Clean. Well organized. Helpful but never pushy staff. I was needing walking shoes for our Disney trip, that would help my horrible plantar fasciitis. Gentleman that helped was knowledgeable about what would be best for me. All their shoes are crazy expensive but he always suggested the "cheaper" ($120) pairs first. I saw a pair I liked that was way over what I wanted to spend ($160) and he went in back and found a pair on sale. They were too big and didn't fit but just the willingness to try to help me find better option I liked more and could afford was appreciated. read more

I truly love Ultramax Sports, not only for their excellent customer service and knowledgeable staff, but also for the events they sponsor. The gait analysis service is great and helped me to find the right shoes for me. I run on a variety of surfaces and climates. I am also working toward increasing my distances. The staff at Ultramax is very helpful and honest about what will and will not help me. They have supplies for everyone from beginners to ultra runners and tri-athletes. I would like to see better variety in mid-level brands so as to bring down the prices. Most of their products are major athletic brands, which drives the price of the product unfairly high, especially in apparel. However, they do have an excellent annual tent sale. read more

I am an occasional customer. Frequently, when I am in the front desk is flush with employees. This afternoon I popped in for a meager purchase; 2 packs of sport beans. There were three guys behind the counter. One was helping a customer. Not sure what the others were up to but no one even looked at me. When the one customer was taken care of, her helper went off to do something else. The guy to my left never looked up. The guy to my right picked up his cell phone and took/made a call.I realize it was merely sport beans but jeez! I felt like an intruder so I left the beans on the counter and walked out. I went to Ridge Runners, a quarter mile away, bought the beans, talked trail runners with an Associate, and was even offered a cup of coffee.I think I will keep my business local from now on. Thanks. read more

Best running/cycling store in Springfield. Wide selection of shoes and equipment for beginners to experienced athletes. Great customer service with educated employees that can find the right shoe for you. read more