Great service. I had a ring made from diamonds that belonged to my mother. The ring exceeded my…read moreexpectations. Thank you!

I love that this is a local/family-owned business. It is clear that they have been in the industry…read morefor years. The owner is knowledgeable and does a lot of the work in-house. I am very particular when it comes to jewelry, but he did not stop until I was happy. I ended up with a custom ring that I LOVE! We had a great one-on-one conversation, and the turnaround time was very quick. And, for the excellent quality, it was priced fair. I will be back for sure!

My fiance purchased an engagement ring from John Ross jewelers sometime back in late December/…read moreearly January 2008. The ring was pre-made, but had small diamonds added to it by John Ross jewelers. One month or so after I received the ring, one of the small diamonds added into it fell out. My fiance traveled to Albany (we live in Atlanta) to have the ring repaird by John Ross Jewelers. They fixed it in approximately three hours. Over the next few months, the prongs holding the smaller diamonds began to turn a bit yellow. I didn't have concern however, because I had heard this happens to white gold rings. However, about eight or nine months later, three more of the small diamonds fell out. At this point we were certain that the quality of the customized mounts that held the small diamonds was not good. When my fiance returned again to Albany, he encountered the store's manager (owner?) Chuck Roberts who informed him that he would repair the ring again. When my fiance asked Chuck as to why the diamonds were falling out, Chuck informed him that "some new chemical women are using in some product" is causing erosion and/or pitting of the gold in the diamond settings and thus causing the diamonds to fall out. My family has rings that have been passed down from generation to generation. Some of the women who wore them worked in factories as far back as the 40s and 50s. Some of them were domestics. My mother now wears three of these rings. I have NEVER heard of any cleaning or hair chemical strong enough to erode the gold off of rings. My mother and I don't work in any strenous environment- I'm an accountant and she's an attorney. There is NO reason why the gold should have eroded and cause my diamonds to fall out. Having said that, I called Chuck myself and inquired about this "mysterious chemical". He could/wouldn't identify what he thought it was. He also claimed that it "happened all the time" which I don't think is a good thing in his line of work. Therefore, I told him that as I am no chemist, that means nothing to me as a consumer and that I would like to return the ring for a refund. He repeatedly interrupted my speech during the process and finally said, "Well, Babyhoneychild, we don't do refunds. It says so right at the bottom of the receipt. We do store credit only." I said, "Am I to understand that if a product is defective you not only do not give a refund, but you expect me to use a "store credit" to get another potentially defective product?" I then informed him that I would be making a few phone calls and hung up. My fiance went back to retrieve the ring before it was repaired so that we could have it evaluated by a professional. Upon returning, the repair that was originally estimated to take a week to repair, was miraculously finished. (I hope that doesn't mean they rushed through yet another faulty repair). The short version is this: I'm not willing to have my fiance travel 3 hours to have a ring repaired for a third, fourth, fifth, or however many times. I can hardly believe that someTHING that I am using is causing all my diamonds to fall out. I don't appreciate being interrupted or being called "Babyhoneychild" by a strange man. At this point, I don't want to do any more business with him, but I felt compelled to say something because other people may encounter his shoddy work and shoddy attitude. Be warned.

My fiancée designed and purchased my engagement here. Now I was not present during the process, but…read morethis weekend I came in to have my ring sized as well as altered slightly to fit the original design that my fiancée came up with. One thing I like about this place is that it is def a mom and pop business. The people are very friendly and really take in to consideration what you want. After showing the jewelery designer a few things to the ring that I wanted, they decided to just recast the whole thing so that I would be happy. I really liked that... this makes me consider them more when I purchase my wedding bands. Especially since my band will have to be designed to fit my engagement ring. John Ross has a good variety of rings, earrings, and pendants. They has some really pretty settings for engagement rings too. Very nice. But really, the thing that impressed me was that they can make your design a reality with a jeweler and a jewelery designer to make sure it looks perfect. Also that they are willing to go to great lengths so that their customers are happy. This may not be a fancy jewelery store like the ones that I'm used to in Atlanta, but they sure know what customer service is about. #365Yelp 65/365

Excellent service and quality jeweler. Bought a watch here, truly beautiful. Will come backread more

Crap,crap,crap!!!!Truly bad jewelry and service all around. Bought wife a new wedding ring set,2hrs…read moreafter giving it to her stones had fallen out!how embarrassing for my wife,so I take it back,change to a different ring set,and 3hrs after putting it on this time,more stones out???WTF!!! Wife takes back this time,they were extremely rude and the ignorant lady was truly an idiot!

Beautifully styled antique store. Features a great array of items. Fun to browse but more fun to…read morepurchase. The owners are great people! Very knowledgeable and friendly.

Great service and fair prices , all quality items they don't sell no junk here folks! Good gun…read moreselection also

Very friendly family-run business. The store is clean and very well organized. I bought my son his…read morefirst dirt bike from Mega Pawn and it was a very fair deal for a quality product. Also, they have a great selection of guns. I haven't traded any guns with Mega Pawn yet, but I definitely will. If you haven't yet, stop by Mega Pawn and have a look-see. You won't regret it

Great local music store. Very attentive associates. They won over a customer. Nice location alsoread more

This place has been in business for as long as I can remember. My grandparents parents and many…read moreother relatives have purchased furniture here for many years. We've always gotten great service and the employees have always been very friendly and helpful. I hope they're in business for a long time to come!

Nice tanning for the area , super sweet owner , great prices on tanning and tanning lotions , cute…read morejewerly and other accessories.